Lexmark 637, CX510DE manual Repeating defects appear on prints, Shadow images appear on prints

Troubleshooting 297

Repeating defects appear on prints

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	Action	Yes	No
	Step 1	Go to step 2.	1 Check if the
	Measure the distance between the defects.		distance between
	Check for a distance between the defects that equals:		the defects is
			equal to one of the
	• 25.1 mm (0.98 in.)
			following:
	• 29.8 mm (1.17 in.)
			•	37.7 mm
	• 43.9 mm (1.72 in.)
				(1.48 in.)
	• 45.5 mm (1.79 in.)		•	78.5 mm
	• 94.2 mm (3.70 in.)		•	(3.09 in.)
				95 mm
	Is the distance between defects equal to one of the listed measurements?			(3.74 in.)
			2 Take note of the
			distance, and then
			contact customer
			support or your
			service
			representative.
	Step 2	Contact customer	The problem is solved.
	Replace the imaging kit, and then resend the print job.	support.
	Do the repeating defects still appear?
Shadow images appear on prints

ABCD ABCD ABCD ABCD

Leading edge

Trailing edge