Troubleshooting

 

304

 

 

 

Action

Yes

No

Step 2

Go to step 3.

The problem is solved.

aFrom the Paper Menu on the printer control panel, check the paper type and paper weight.

bResend the print job.

Do vertical voids appear on prints?

Step 3

Go to step 4.

The problem is solved.

Check if you are using a recommended type of paper.

aLoad paper source with a recommended type of paper.

bResend the print job.

Do vertical voids appear on prints?

Step 4

Go to step 5.

The problem is solved.

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.

bResend the print job.

Do vertical voids appear on prints?

 

 

Step 5

Contact customer

The problem is solved.

Replace the imaging kit, and then resend the print job.

support.

 

Do vertical voids appear on prints?

 

 

Color quality problems

FAQ about color printing

What is RGB color?

Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue needed to produce a certain color.

What is CMYK color?

Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.

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Lexmark 637, CX510DE manual Color quality problems, FAQ about color printing, What is RGB color?, What is Cmyk color?