Troubleshooting

 

275

 

 

 

 

 

Action

Yes

No

 

Step 4

Unplug the other

Go to step 5.

 

Check other electrical equipment plugged into the electrical outlet.

electrical equipment,

 

 

 

and then turn on the

 

 

Does other electrical equipment work?

printer. If the printer

 

 

does not work, then

 

 

 

 

 

 

reconnect the other

 

 

 

electrical equipment.

 

 

 

 

 

 

Step 5

Go to step 6.

Make sure to match the

 

Check if the cables connecting the printer and the computer are inserted

 

following:

 

in the correct ports.

 

• The USB symbol on

 

 

 

the cable with the

 

Are the cables inserted in the correct ports?

 

USB symbol on the

 

 

 

printer

 

 

 

• The appropriate

 

 

 

Ethernet cable with

 

 

 

the Ethernet port

 

 

 

 

 

Step 6

Turn on the switch or

Go to step 7.

 

Make sure the electrical outlet is not turned off by a switch or breaker.

reset the breaker.

 

 

 

 

 

Is the electrical outlet turned off by a switch or breaker?

 

 

 

 

 

 

 

Step 7

Connect the printer

Go to step 8.

 

Check if the printer is plugged into any surge protectors, uninterruptible

power cord directly to

 

 

power supplies, or extension cords.

a properly grounded

 

 

electrical outlet.

 

 

 

 

 

Is the printer plugged into any surge protectors, uninterruptible power

 

 

 

supplies, or extension cords?

 

 

 

 

 

 

 

Step 8

Go to step 9.

Connect the printer

 

Check if one end of the printer cable is plugged into a port on the printer

 

cable securely to the

 

 

printer and the

 

and the other to the computer, print server, option, or other network

 

 

device.

 

computer, print server,

 

 

 

option, or other

 

Is the printer cable securely attached to the printer and the computer,

 

network device.

 

 

 

 

print server, option, or other network device?

 

 

 

 

 

 

 

Step 9

Go to step 10.

Turn off the printer,

 

Make sure to install all hardware options properly and remove any packing

 

remove all packing

 

material.

 

materials, then

 

 

 

reinstall the hardware

 

Are all hardware options properly installed and all packing material

 

options, and then turn

 

 

on the printer.

 

removed?

 

 

 

 

 

 

 

 

 

Step 10

Go to step 11.

Use correct printer

 

Check if you have selected the correct port settings in the printer driver.

 

driver settings.

 

Are the port settings correct?

 

 

 

 

 

 

Page 274 Page 276
Page 275
Image 275
Lexmark CX510DE, 637 manual Troubleshooting 275
Page 274 Page 276
Top Page Image Contents