Lexmark 637, CX510DE manual Troubleshooting 312, Step Problem is solved. Go to step

Models: CX510 CX510DE 637

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Troubleshooting

312

 

 

 

 

Action

 

Yes

No

Step 4

 

Go to step 5.

Securely connect the

Check the printer connections.

cables.

If applicable, check if the cable connections for the following

 

equipment are secure:

 

Telephone

 

Handset

 

Answering machine

 

Are the cable connections secure?

Step 5

The problem is solved. Go to step 6.

aCheck the telephone wall jack.

1Plug the telephone cable into the wall jack.

2Listen for a dial tone.

3If you do not hear a dial tone, then plug a different telephone cable into the wall jack.

4If you still do not hear a dial tone, then plug the telephone cable into a different wall jack.

5If you hear a dial tone, then connect the printer to that wall jack.

bTry sending or receiving a fax.

Can you send or receive a fax?

 

 

Step 6

Go to step 7.

Connect the printer to

Check if the printer is connected to an analog phone service or the correct

 

an analog phone

digital connector.

 

service or the correct

 

digital connector.

The fax modem is an analog device. Certain devices can be connected

 

 

 

to the printer so that digital telephone services can be used.

 

 

If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R- interface port, contact your ISDN provider.

If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider.

If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX. If none exists, then consider installing an analog telephone line for the fax machine.

Is the printer connected to an analog phone service or the correct digital connector?

Page 312
Image 312
Lexmark 637, CX510DE manual Troubleshooting 312, Step Problem is solved. Go to step