Troubleshooting

303

Transparency print quality is poor

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Set the paper type to

 

From the printer control panel, set the paper type in the Paper menu to

 

Transparency.

 

match the paper loaded in the tray.

 

 

 

Is the paper type for the tray set to Transparency?

 

 

 

 

 

 

 

Step 2

Contact customer

The problem is solved.

 

a Check if you are using a recommended type of transparency.

support.

 

 

b Resend the print job.

 

 

 

Is the print quality still poor?

 

 

 

 

 

Uneven print density

 

 

Action

Yes

No

 

 

 

Replace the imaging kit, and then resend the print job.

Contact customer

The problem is solved.

 

support.

 

Is the print density uneven?

 

 

 

 

 

Vertical voids appear on prints

Leading edge

 

Trailing edge

 

 

 

 

 

 

 

 

 

Action

 

Yes

No

 

 

 

 

 

 

Step 1

 

Go to step 2.

The problem is solved.

aCheck if your software program is using a correct fill pattern.

bResend the print job.

Do vertical voids appear on prints?

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Lexmark 637 Transparency print quality is poor, Uneven print density, Vertical voids appear on prints, Troubleshooting 303