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AN-PR1000_EN.fm06/3/14
AN-PR1000H
TINSEA127AWZZ
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References
Troubleshooting chart

General

Remote control

Many potential problems can be resolved by the owner without calling a service technician.
If something is wrong with this product, check the following before calling your authorised SHARP dealer or service centre.
Symptom Possible cause
No sound is heard. Is input switching (selection) proper?
Is muting activated?
Is the volume level set to "0"?
The sound from subwoofer is
not well balanced.
Is the speaker connection lead connected
properly?
Is the subwoofer sound level set to the minimum
or maximum level?
Noise is heard during playback. Move the unit away from any computers or
mobile phones.
When a button is pressed, the
unit does not respond.
Set this unit to the power stand-by mode and
then turn it back on. If the unit still malfunctions,
reset it.
The power is not turned on. Is the unit unplugged?
The protection circuit may be activated. Unplug
and plug in the power lead again after 5 minutes
or more.
The information is not
displayed even if the unit is
turned on.
Is the display set to "OFF mode"? Change it to
the ON mode.
Symptom Possible cause
The remote control does not
operate properly.
Is the battery polarity respected?
Are the batteries dead?
Is the distance or angle incorrect?
Are there any obstructions in front of the unit?
Is the remote control sensor exposed to strong
light (inverter fluorescent light, direct sunlight,
etc.)?
Is the remote control for another equipment
used simultaneously?
The unit cannot be turned on
with the remote control.
Is the AC power lead of the unit plugged in?
Are the batteries inserted?
The TV or DVD player cannot
be operated with the remote
control.
Is the manufacturer number correct? Depending
on the model, some or all functions may not be
operable using the remote control of this unit. In
this case, use the supplied remote control.