June
Users Guide
Contents
Paper and specialty media guide
Loading paper and specialty media
Printing
Copying
Scanning 117
Faxing
Understanding the printer menus 125
Saving money and the environment 203
Maintaining the printer 214
Troubleshooting 260
Managing the printer 241
Clearing jams 244
Index 342
324
Safety information
Safety information
Safety information
Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Basic models
Understanding the basic functions of the scanner
Using the ADF
Using the ADF and scanner glass
Using the scanner glass
Automatic document feeder ADF Scanner glass
Understanding the printer control panel
Using the printer control panel
Understanding the home screen
Understanding the printer control panel
Touch
3 4
Features
Understanding the colors of the Sleep button and indicator
Lights
Touch Accept Save a setting
Using the touch-screen buttons
Other touch-screen buttons
Understanding the printer control panel
Finding the IP address of the computer
Setting up and using the home screen applications
For Windows users
For Macintosh users
Click Settings General Settings Home screen customization
Accessing the Embedded Web Server
Finding the IP address of the printer
Customizing the home screen
Understanding the different applications
Setting up Forms and Favorites
Activating the home screen applications
Finding information about the home screen applications
Click Settings Apps Apps Management Forms and Favorites
Setting up Card Copy
Click Settings Apps Apps Management Card Copy
Setting up Multi Send
Using MyShortcut
Click Settings Apps Apps Management Multi Send
Setting up Scan to Network
UseTo
Exporting and importing a configuration
Setting up Remote Operator Panel
Click Settings Remote Operator Panel Settings
Click Submit
Installing internal options
Additional printer setup
Accessing the controller board
Available internal options
Page
Reattach the cover
Access the controller board
Installing a memory card
Unpack the memory card
Page
Installing an optional card
Order of installation
Installing hardware options
Installing optional trays
Page
Attaching cables
Additional printer setup Install the dust covers
Additional printer setup
Installing the printer software
Setting up the printer software
Updating available options in the printer driver
Macintosh
Windows
Click Update Now ‑ Ask Printer
Windows 7 or earlier
Installing the printer on an Ethernet network
Preparing to set up the printer on an Ethernet network
Networking
For Windows users
Select Ethernet connection, and then click Continue
For Macintosh users
Click +
Preparing to set up the printer on a wireless network
Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Network/Ports Active NIC Auto Submit
From the printer control panel, navigate to
Using the Personal Identification Number PIN method
Using the Push Button Configuration method
Printing a menu settings
Verifying printer setup
Printing a network setup
Reports Menu Settings
Configuring Universal paper settings
Setting the paper size and type
Loading paper and specialty media
Loading the 250‑ and 550‑sheet tray
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Page
Loading the manual feeder
Length guide tab
Loading the 650‑sheet duo tray
Loading the multipurpose feeder
Feeder extender
Width guide tab
Linking and unlinking trays
Linking and unlinking trays
Using the printer control panel
Using the Embedded Web Server
Creating a custom name for a paper type
Click Settings Paper Menu Custom Types
Configuring a custom name
Assigning a custom paper type
Paper Menu Custom Types
Tips on using letterhead
Using specialty media
Paper and specialty media guide
Paper and specialty media guide
ABC
Tips on using envelopes
Tips on using transparencies
Tips on using labels
Paper characteristics
Tips on using card stock
Weight
Paper guidelines
Selecting paper
Unacceptable paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Scanner Duplex Dimension
Supported paper sizes, types, and weights
Storing paper
Supported paper sizes
550 ‑sheet Multipurpose Tray Glass Mode
550 ‑sheet Multipurpose Tray Glass Mode Feeder
Supported paper types and weights
Paper type
Scanner Duplex Tray Feeder Glass Mode
Manual 650 ‑sheet duo tray 550 ‑sheet
Multipurpose Tray Feeder
Printing forms
Printing
Printing a document
Printing a document
Using Max Speed and Max Yield
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive or mobile device
Settings Print Settings Setup Menu
Printing from a flash drive
Recommended flash drives File type
Supported flash drives and file types
Printing confidential and other held jobs
Click Properties, Preferences, Options, or Setup
Printing from a mobile device
Storing print jobs in the printer
Click Settings tab Security Confidential Print Setup
Modifying confidential print settings
Click Print and Hold
Printing information pages
Canceling a print job
For Macintosh users
Copying
Copying using the ADF
Making copies
Making a quick copy
Copying photos
Copying using the scanner glass
Copying on specialty media
Copying on transparencies
Copying on letterhead
Creating a copy shortcut using the printer control panel
Making copies using paper from a selected tray
Customizing copy settings
Copying to a different size
Copying different paper sizes
Example 2 Copying on a single paper size
Copying on both sides of the paper duplexing
Copy to Auto Size Match Copy It
Copy to Letter Copy It
Reducing or enlarging copies
Adjusting copy quality
Placing separator sheets between copies
Collating copies
Collated Not collated
Creating a custom copy job
Copying multiple pages onto a single sheet
Copy Advanced Options Separator Sheets
Between Copies Between Jobs Between Pages Off
Placing a header or footer on pages
Placing information on copies
Placing an overlay message on each
Canceling a copy job while pages are being printed
Canceling a copy job
Understanding the copy options
Copy from
Scale
Content
Darkness
Copies
Color
Using the advanced options
Save As Shortcut
Page
Setting up the e-mail function
Setting up the printer to e-mail
Configuring e‑mail settings
Click Settings E-mail/FTP Settings E-mail Settings
Creating an e-mail shortcut using the printer control panel
Creating an e-mail shortcut using the Embedded Web Server
Click Settings
Creating an e-mail shortcut
Sending an e‑mail using a shortcut number
Sending an e-mail using the printer control panel
Mailing a document
Touch Done Send It
Sending an e‑mail using the address book
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Understanding the e-mail options
Canceling an e-mail
Send As
Resolution
Scan Preview
Setup
Faxing
Setting up the printer to fax
Faxing
Using the printer control panel for fax setup
Initial fax setup
Using the Embedded Web Server for fax setup
Click Settings Fax Settings Analog Fax Setup
Tips for this setup
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
Scenario 1 Standard telephone line
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Faxing 100
Scenario 2 Digital Subscriber Line DSL
Faxing 101
Scenario 3 VoIP telephone service
Faxing 102
Setup 1 Printer is connected directly to a cable modem
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Part name Part number Lexmark adapter plug 40X8519
Page
Faxing 106
Connecting the printer to a wall jack in Germany
Setting the outgoing fax name and number
Connecting to a distinctive ring service
Settings Fax Settings Analog Fax Setup Answer On
Configuring the printer to observe daylight saving time
Setting the date and time
Sending a fax using the printer control panel
Sending a fax
Sending a fax using a shortcut number
Sending a fax using the computer
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using the address book
Creating shortcuts
Click Settings Manage Shortcuts Fax Shortcut Setup
Changing the fax resolution
Customizing fax settings
Click Settings Reports Click Fax Job Log or Fax Call Log
Making a fax lighter or darker
Holding and forwarding faxes
Canceling an outgoing fax
Blocking junk faxes
Holding faxes
Click Settings Fax Settings
Click Settings Fax Settings Analog Fax Setup Holding Faxes
Understanding the fax options
Forwarding a fax
This option lets you send a fax at a later time or date
Delayed Send
Faxing 116
Creating an FTP shortcut using the Embedded Web Server
Using Scan to Network
Scanning
Scanning to an FTP address
Scanning to an FTP address using the printer control panel
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address using a shortcut number
Scanning to an FTP address
Scanning to a computer or flash drive
Scanning an FTP using the address book
Scanning 120
Scanning to a computer using the Embedded Web Server
Click Scan Profile Create Scan Profile
Scanning to a flash drive
Setting up Scan to Computer
Scanning 121
Click Next Close
This option lets you type a file name for the scan image
Understanding the scan options
Darkness
Scanning 124
Menus list
Understanding the printer m enus
Understanding the printer menus 125
Understanding the printer menus 126
Supplies menu
Paper menu
Default Source menu
Paper Size/Type menu
Understanding the printer menus 127
MP Feeder Size
Understanding the printer menus 128
MP Feeder Type
Manual Paper Size
Understanding the printer menus 129
Manual Paper Type
Manual Envelope Size
Paper Texture menu
Substitute Size menu
Understanding the printer menus 130
Understanding the printer menus 131
Understanding the printer menus 132
Paper Weight menu
Understanding the printer menus 133
Paper Loading menu
Understanding the printer menus 134
Custom Names menu
Custom Types menu
Custom Scan Sizes menu
Understanding the printer menus 135
Reports menu
Universal Setup menu
Reports menu
Understanding the printer menus 136
Active NIC menu
Network/Ports
Standard Network or Network x menus
Understanding the printer menus 137
Understanding the printer menus 138
Network Card menu
To access the menu, navigate to either of the following
Understanding the printer menus 139
Understanding the printer menus 140
TCP/IP menu
Network/Ports Network x Network x Setup Wireless
Wireless menu
IPv6 menu
Understanding the printer menus 142
AppleTalk menu
Understanding the printer menus 143
Standard USB menu
Set Zone
Understanding the printer menus 144
Smtp Setup menu
Security menu
Edit Security Setups menu
Understanding the printer menus 145
Understanding the printer menus 146
Miscellaneous Security Settings menu
Erase Temporary Data Files menu
Confidential Print menu
Understanding the printer menus 147
Understanding the printer menus 148
Security Audit Log menu
Understanding the printer menus 149
Set Date and Time menu
Current Date and Time
Manually Set Date and Time
General Settings menu
Settings menu
Understanding the printer menus 150
Run Initial setup
Quiet Mode
Understanding the printer menus 151
Eco-Mode
Keyboard
Understanding the printer menus 152
Paper Sizes
Scan to PC Port Range
Displayed Information
Understanding the printer menus 153
Home screen customization
Understanding the printer menus 154
Date Format
Understanding the printer menus 155
Timeouts
Alarms
Understanding the printer menus 156
Contact Name
Understanding the printer menus 157
Print Recovery
Error Recovery
Understanding the printer menus 158
Understanding the printer menus 159
Copy Settings menu
Understanding the printer menus 160
Understanding the printer menus 161
Understanding the printer menus 162
Understanding the printer menus 163
Fax Mode Analog Fax Setup menu
Fax Settings menu
Understanding the printer menus 164
Understanding the printer menus 165
Resolution
Fax Cover
Dial Prefix
Understanding the printer menus 166
Understanding the printer menus 167
Understanding the printer menus 168
Understanding the printer menus 169
Understanding the printer menus 170
Understanding the printer menus 171
Fax Mode sends the fax job to a fax server for transmission
Fax Mode Fax Server Setup menu
Understanding the printer menus 172
Understanding the printer menus 173
Fax Resolution
Orientation
Use Multi ‑Page Tiff
Enable Analog Receive
‑mail Settings menu
‑mail Server Setup
Understanding the printer menus 174
Format
Understanding the printer menus 175
Understanding the printer menus 176
‑mail Bit Depth
Understanding the printer menus 177
Use cc/bcc
Understanding the printer menus 178
Understanding the printer menus 179
FTP Settings menu
Understanding the printer menus 180
FTP bit Depth
Understanding the printer menus 181
File Name
Understanding the printer menus 182
Flash Drive menu
Scan Settings menu
Understanding the printer menus 183
Understanding the printer menus 184
Scan Bit Depth
Understanding the printer menus 185
Understanding the printer menus 186
Print Settings menu
Copies
Duplex Binding
Understanding the printer menus 187
Paper Saver Orientation
Paper Saver Border
Setup menu
Print Settings
Understanding the printer menus 188
Understanding the printer menus 189
Finishing menu
Download Target
Resource Save
Separator Source
Understanding the printer menus 190
Understanding the printer menus 191
Quality menu
Understanding the printer menus 192
Color Adjust
Spot Color Replacement
Understanding the printer menus 193
Manual Color
Understanding the printer menus 194
Job Accounting menu
Understanding the printer menus 195
Utilities menu
PostScript menu
XPS menu
Understanding the printer menus 196
Understanding the printer menus 197
PCL Emul menu
Understanding the printer menus 198
Tray Renumber
Understanding the printer menus 199
Understanding the printer menus 200
Html menu
Font Size
Scale
Image menu
Help menu
Understanding the printer menus 201
Menu item Description
Understanding the printer menus 202
Saving money and the environment
Using recycled paper
Saving paper and toner
Conserving supplies
Saving energy
Using Eco‑Mode
Reducing printer noise
Avoid paper jams
Click Settings General Settings Timeouts
Adjusting Sleep mode
Settings General Settings Timeouts Sleep Mode
Saving money and the environment 205
Setting Hibernate Timeout
Using Hibernate mode
Click Settings General Settings Sleep Button Settings
Settings General Settings
Adjusting the brightness of the printer display
Using Schedule Power Modes
Settings General Settings Timeouts Hibernate Timeout
Click Settings General Settings Schedule Power Modes
Recycling
Settings General Settings Screen Brightness
Recycling Lexmark products
Recycling Lexmark packaging
Page
Securing the printer
Using the security lock feature
Statement of Volatility
Securing the printer 210
Touch Back Exit Config Menu
Touch Wipe All Settings
Erasing volatile memory
Erasing non‑volatile memory
Using the printer control panel
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Finding printer security information
Touch Disk Encryption Enable
Cleaning the printer
Cleaning printer parts
Maintaining the printer
Maintaining the printer 214
Maintaining the printer 215
Cleaning the scanner glass
Close the scanner cover
Estimated number of remaining pages
Checking the status of parts and supplies
Maintaining the printer 216
Status/Supplies View Supplies
Ordering supplies
Using genuine Lexmark parts and supplies
Ordering toner cartridges
Return Program cartridges
Maintaining the printer 218
Ordering imaging kits
Worldwide
All countries and regions
Storing supplies
Ordering a maintenance kit
Ordering a waste toner bottle
Maintaining the printer 219
Replacing the waste toner bottle
Replacing supplies
Maintaining the printer 220
Top door
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For more information, see Recycling Lexmark products on
Replacing a black and color imaging kit
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Maintaining the printer 231
Replacing toner cartridges
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Maintaining the printer 233
Replacing a developer unit
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Before moving the printer
Moving the printer
Moving the printer to another location
Shipping the printer
When shipping the printer, use the original packaging
Maintaining the printer 240
Setting up e‑mail alerts
Finding advanced networking and administrator information
Managing the printer
Checking the virtual display
Notification Description
Click Settings Print Settings Supply Notifications
Restoring factory default settings
Copying printer settings to other printers
Click the Copy Printer Settings
Click Printer Settings
Avoiding jams
Clearing jams
Load paper properly
Clearing jams 244
Use recommended paper
Understanding jam messages and locations
Jam location Message on the display What to do
Clearing jams 246
Clearing jams 247
‑page jam, clear standard bin
Page
Page
‑page jam, open front door to clear fuser 20y.xx
Clearing jams 251 Open the top door
Page
‑page jam, open front door 20y.xx
‑page jam, open front door to clear duplex 23y.xx
‑page jam, open tray x 24y.xx
‑page jam, clear manual feeder
‑page jam, clear multipurpose feeder
Page
Clearing jams 259
‑page jam, open automatic feeder top cover 28y.xx
Understanding the printer messages
Troubleshooting
Color cartridge low 88.xy
Configuration change, some held jobs were not restored
Color cartridge nearly low 88.xy
Color cartridge very low, x estimated pages remain 88.xy
Error reading USB hub. Remove hub
Error reading USB drive. Remove USB
Fax partition inoperative. Contact system administrator
Defective flash detected
Fax Station Number not set up. Contact system administrator
Fax Station Name not set up. Contact system administrator
Incompatible tray x
Incorrect paper size, open paper source
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load paper source with custom string
Load paper source with paper size
Troubleshooting 265
Load paper source with paper type paper size
Load Manual Feeder with custom string
Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Load Manual Feeder with paper size
No analog phone line connected to modem, fax is disabled
Network x software error
Memory full, cannot print faxes
Memory full, cannot send faxes
Not enough free space in flash memory for resources
Reinstall missing or unresponsive type imaging kit 31.xy
Reload printed pages in Tray
Remove defective disk
Remove paper from standard output bin
Remove packaging material, area name
Replace all originals if restarting job
Replace color cartridge, 0 estimated pages remain 88.xy
Replace defective type imaging kit 31.xy
Troubleshooting 270
Replace jammed originals if restarting job
Replace missing waste toner bottle 82.xy
Scanner disabled by admin
Restore held jobs?
Replace unsupported color cartridge 32.xy
Replace unsupported type imaging kit 32.xy
Some held jobs were not restored
Smtp server not set up. Contact system administrator
Standard network software error
Standard USB port disabled
Type imaging kit low 84.xy
Too many trays attached
Type imaging kit nearly low 84.xy
Type imaging kit very low, x estimated pages remain 84.xy
Weblink server not set up. Contact system administrator
Solving printer problems
Basic printer problems
Printer display is blank
Troubleshooting 275
Troubleshooting 276
Option problems
Cannot detect internal option
Troubleshooting 277
Tray problems
Action Yes Step Problem is solved Go to step
Step Problem is solved. Go to step
Troubleshooting 278
Paper feed problems
Action Yes Step Go to step Problem is solved
Jammed pages are not reprinted
Paper jam message remains after jam is cleared
Troubleshooting 279
Printing problems
Solving print problems
Troubleshooting 280
Confidential and other held jobs do not print
Troubleshooting 281
Error message about reading the flash drive appears
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
Troubleshooting 282
Large jobs do not collate
Printing slows down
Troubleshooting 283
Click File Print Advanced Print As Image OK OK
Print jobs do not print
Troubleshooting 284
Settings General Settings Print Recovery Page Protect Off
Troubleshooting 285
Print job takes longer than expected
Settings General Settings Timeouts
Troubleshooting 286
Tray linking does not work
Unexpected page breaks occur
Troubleshooting 287
Print quality problems
Characters have jagged or uneven edges
Clipped pages or images
Gray background on prints
Troubleshooting 288
Horizontal voids appear on prints
Troubleshooting 289
Incorrect margins on prints
Troubleshooting 290
Paper curl
Troubleshooting 291
Print irregularities
Troubleshooting 292
Print is too dark
Troubleshooting 293
Print is too light
Troubleshooting 294
Printer is printing blank pages
Troubleshooting 295
Printer is printing solid black pages
Troubleshooting 296
Repeating defects appear on prints
Troubleshooting 297
Shadow images appear on prints
Skewed print
Troubleshooting 298
Streaked horizontal lines appear on prints
Troubleshooting 299
Streaked vertical lines appear on prints
Troubleshooting 300
Toner fog or background shading appears on prints
Troubleshooting 301
Toner rubs off
Troubleshooting 302
Toner specks appear on prints
Transparency print quality is poor
Troubleshooting 303
Uneven print density
Vertical voids appear on prints
FAQ about color printing
Color quality problems
What is RGB color?
What is Cmyk color?
What is manual color correction?
Troubleshooting 305
How is color specified in a document to be printed?
How does the printer know what color to print?
Troubleshooting 306
Prints on color transparencies appear dark when projected
Object type Color conversion tables
Print appears tinted
Troubleshooting 307
Troubleshooting 308
Solving copy problems
Copier does not respond
Partial document or photo copies
Scanner unit does not close
Troubleshooting 309
Poor copy quality
Advanced Options Advanced Imaging
Troubleshooting 310
Troubleshooting 311
Solving fax problems
Caller ID is not shown
Cannot send or receive a fax
Troubleshooting 312
Troubleshooting 313
314
Yes Problem is solved Go to step
Settings General Settings Run initial setup Yes
Fax and e-mail functions are not set up
Submit
Click Settings Fax Settings Analog Fax Setup
Troubleshooting 316
Received fax has poor print quality
Troubleshooting 317
Solving scanner problems
Cannot scan from a computer
Scan job was not successful
Poor scanned image quality
Troubleshooting 318
Stamp or Overwrite
Existing file check box
Partial document or photo scans
Troubleshooting 319
Scanner does not respond
Troubleshooting 320
An application error has occurred
Solving home screen applications problems
Troubleshooting 321
Click Settings Apps Apps Management System tab Log
Troubleshooting 322
Contacting customer support
Troubleshooting 323
Tech Library
Mail
Edition notice
Product information
324
June
Trademarks
Licensing notices
325
Product disposal
Noise emission levels
326
Meter average sound pressure, dBA
Static sensitivity notice
Temperature information
Laser notice
Laser advisory label
Product power consumption
Power consumption
Mode Description Power consumption Watts
328
Hibernate Mode
Sleep Mode
Off mode
Regulatory notices for electromagnetic compatibility
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
330
Regulatory notices for telecommunication terminal equipment
European Community EC directives conformity
331
332
Industry Canada Canada
Industry Canada Canada
333
Japanese telecom notice
Using this product in Switzerland
334
Utilisation de ce produit en Suisse
Regulatory notices for wireless products
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Modular component notice
336
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
337
Limited warranty service
Limited warranty
Lexmark International, Inc., Lexington, KY
338
339
Extent of limited warranty
Limitation of liability
Patent acknowledgment
Additional rights
340
341
Index
Symbols
Numerics
Index 342
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