Lexmark 637, CX510DE manual Gray background on prints, Troubleshooting 288

Models: CX510 CX510DE 637

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Troubleshooting

 

 

288

 

 

 

 

 

 

Action

Yes

No

 

 

Step 2

Go to step 3.

Do one or more of the

 

From the printer control panel, set the paper size and type in the Paper

 

following:

 

menu to match the paper loaded in the tray.

 

From the printer

 

 

 

 

control panel,

 

Does the paper size match the paper loaded in the tray?

 

 

change the paper

 

 

 

 

size to match the

 

 

 

 

paper loaded in the

 

 

 

 

tray.

 

 

 

From the printer

 

 

 

 

control panel,

 

 

 

 

change the paper

 

 

 

 

type to match the

 

 

 

 

paper loaded in the

 

 

 

 

tray.

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

 

a Depending on your operating system, specify the paper size from

 

 

 

 

Printing Preferences or from the Print dialog.

 

 

 

 

b Resend the print job.

 

 

 

 

Is the page or image clipped?

 

 

 

 

 

 

 

 

Step 4

Contact customer

The problem is solved.

 

a Remove, and then reinstall the imaging kit.

support.

 

 

 

Warning—Potential Damage: Do not expose the imaging kit to

 

 

 

 

direct light for more than 10 minutes. Extended exposure to light

 

 

 

 

may cause print quality problems.

 

 

 

 

Warning—Potential Damage: Do not touch the underside of the

 

 

 

 

imaging kit. This could damage the imaging kit.

 

 

 

 

b Resend the print job.

 

 

 

 

Is the page or image clipped?

 

 

 

 

 

 

 

 

Gray background on prints

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Page 288
Image 288
Lexmark 637, CX510DE manual Gray background on prints, Troubleshooting 288