Lexmark CX510DE, 637 Paper feed problems, Jammed pages are not reprinted, Paper frequently jams

Troubleshooting		278
Action	Yes	No
Step 4	The problem is solved.	Contact customer
Check if the tray is available in the printer driver.		support.
Note: If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see “Updating available
options in the printer driver” on page 38.
Is the tray available in the printer driver?
Paper feed problems
Jammed pages are not reprinted
Action	Yes	No
Turn on Jam Recovery.	The problem is solved.	Contact customer
a From the home screen, navigate to:		support.

> Settings > General Settings > Print Recovery

bFrom the Jam Recovery menu, touch the arrows to scroll to On or

Auto.

cTouch Submit.

Do pages reprint after a jam?

Paper frequently jams

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aPull out the tray, and then do one or more of the following:

•Make sure paper lies flat in the tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

•Check if the paper guides are aligned against the edges of the paper.

•Make sure the paper is below the maximum paper fill indicator.

•Check if you are printing on a recommended paper size and type.

bInsert the tray properly.

If jam recovery is enabled, then the print jobs will reprint automatically.

Do paper jams still occur frequently?