Lexmark 637, CX510DE manual Poor scanned image quality, Troubleshooting 318, Stamp or Overwrite

Troubleshooting			318
	Action	Yes	No
	Step 4	Contact customer	Select the Append time
	Check if either the Append time stamp or the Overwrite existing file check	support.	stamp or Overwrite
	box is selected in the destination configuration settings.		existing file check box
			in the destination
	Is the Append time stamp or Overwrite existing file check box selected		configuration settings.
	in the destination configuration settings?
Scanner unit does not close
	Action	Yes	No
	Check if there are obstructions in the scanner unit.	The problem is solved.	Contact customer
	a Lift the scanner unit.		support.
	b Remove any obstruction keeping the scanner unit open.
	c Lower the scanner unit.
	Did the scanner unit close correctly?
Scanning takes too long or freezes the computer
	Action	Yes	No
	Step 1	Go to step 2.	The problem is solved.
	Check if other applications are interfering with the scan.
	Close all applications that are not being used.
	Does scanning still take too long or freeze the computer?
	Step 2	Contact customer	The problem is solved.
	Select a lower scan resolution.	support.
	Does scanning still take too long or freeze the computer?
Poor scanned image quality
	Action	Yes	No
	Step 1	Clear the error	Go to step 2.
	Check if an error message appears on the display.	message.
	Is there an error message on the printer display?
	Step 2	Go to step 3.	Increase the scan
	Check the quality of the original document.		resolution settings for a
			higher‑quality output.
	Is the quality of the original document satisfactory?