June
Users Guide
Contents
Copying
Loading paper and specialty media
Paper and specialty media guide
Printing
Saving money and the environment 203
Faxing
Scanning 117
Understanding the printer menus 125
Clearing jams 244
Troubleshooting 260
Maintaining the printer 214
Managing the printer 241
Index 342
324
Safety information
Safety information
Safety information
What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Basic models
Understanding the basic functions of the scanner
Automatic document feeder ADF Scanner glass
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Understanding the printer control panel
Using the printer control panel
Understanding the printer control panel
Understanding the home screen
Touch
3 4
Lights
Understanding the colors of the Sleep button and indicator
Features
Other touch-screen buttons
Using the touch-screen buttons
Touch Accept Save a setting
Understanding the printer control panel
For Macintosh users
Setting up and using the home screen applications
Finding the IP address of the computer
For Windows users
Customizing the home screen
Accessing the Embedded Web Server
Click Settings General Settings Home screen customization
Finding the IP address of the printer
Finding information about the home screen applications
Setting up Forms and Favorites
Understanding the different applications
Activating the home screen applications
Click Settings Apps Apps Management Card Copy
Setting up Card Copy
Click Settings Apps Apps Management Forms and Favorites
Setting up Multi Send
Using MyShortcut
UseTo
Setting up Scan to Network
Click Settings Apps Apps Management Multi Send
Click Settings Remote Operator Panel Settings
Setting up Remote Operator Panel
Exporting and importing a configuration
Click Submit
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
Page
Reattach the cover
Unpack the memory card
Installing a memory card
Access the controller board
Page
Installing an optional card
Order of installation
Installing hardware options
Installing optional trays
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Attaching cables
Additional printer setup Install the dust covers
Additional printer setup
Macintosh
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
Windows 7 or earlier
Click Update Now ‑ Ask Printer
Windows
For Windows users
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
Click +
For Macintosh users
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
Network/Ports Active NIC Auto Submit
Using the Personal Identification Number PIN method
Using the Push Button Configuration method
Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Loading the 250‑ and 550‑sheet tray
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Page
Page
Loading the manual feeder
Length guide tab
Loading the 650‑sheet duo tray
Loading the multipurpose feeder
Feeder extender
Width guide tab
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Using the Embedded Web Server
Using the printer control panel
Paper Menu Custom Types
Configuring a custom name
Click Settings Paper Menu Custom Types
Assigning a custom paper type
Paper and specialty media guide
Using specialty media
Tips on using letterhead
Paper and specialty media guide
ABC
Tips on using labels
Tips on using transparencies
Tips on using envelopes
Paper guidelines
Tips on using card stock
Paper characteristics
Weight
Selecting paper
Unacceptable paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Supported paper sizes
Supported paper sizes, types, and weights
Scanner Duplex Dimension
Storing paper
550 ‑sheet Multipurpose Tray Glass Mode
550 ‑sheet Multipurpose Tray Glass Mode Feeder
Supported paper types and weights
Multipurpose Tray Feeder
Scanner Duplex Tray Feeder Glass Mode
Paper type
Manual 650 ‑sheet duo tray 550 ‑sheet
Printing a document
Printing
Printing forms
Printing a document
Settings Print Settings Quality Menu Toner Darkness
Adjusting toner darkness
Using Max Speed and Max Yield
Click Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive
Settings Print Settings Setup Menu
Printing from a flash drive or mobile device
Recommended flash drives File type
Supported flash drives and file types
Storing print jobs in the printer
Click Properties, Preferences, Options, or Setup
Printing confidential and other held jobs
Printing from a mobile device
Click Print and Hold
Modifying confidential print settings
Click Settings tab Security Confidential Print Setup
Printing information pages
Canceling a print job
For Macintosh users
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying on letterhead
Creating a copy shortcut using the printer control panel
Copying different paper sizes
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Copy to Letter Copy It
Copying on both sides of the paper duplexing
Example 2 Copying on a single paper size
Copy to Auto Size Match Copy It
Reducing or enlarging copies
Adjusting copy quality
Collated Not collated
Collating copies
Placing separator sheets between copies
Between Copies Between Jobs Between Pages Off
Copying multiple pages onto a single sheet
Creating a custom copy job
Copy Advanced Options Separator Sheets
Placing an overlay message on each
Placing information on copies
Placing a header or footer on pages
Copy from
Canceling a copy job
Canceling a copy job while pages are being printed
Understanding the copy options
Copies
Content
Scale
Darkness
Save As Shortcut
Using the advanced options
Color
Page
Click Settings E-mail/FTP Settings E-mail Settings
Setting up the printer to e-mail
Setting up the e-mail function
Configuring e‑mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the printer control panel
Click Settings
Touch Done Send It
Sending an e-mail using the printer control panel
Sending an e‑mail using a shortcut number
Mailing a document
Changing the output file type
Customizing e-mail settings
Sending an e‑mail using the address book
Adding e-mail subject and message information
Understanding the e-mail options
Canceling an e-mail
Send As
Resolution
Scan Preview
Setup
Faxing
Setting up the printer to fax
Faxing
Click Settings Fax Settings Analog Fax Setup
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Scenario 1 Standard telephone line
Setup 1 Printer is connected to a dedicated fax line
Tips for this setup
Choosing a fax connection
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Faxing 100
Scenario 2 Digital Subscriber Line DSL
Faxing 101
Scenario 3 VoIP telephone service
Faxing 102
Setup 1 Printer is connected directly to a cable modem
Page
Part name Part number Lexmark adapter plug 40X8519
Page
Faxing 106
Connecting the printer to a wall jack in Germany
Settings Fax Settings Analog Fax Setup Answer On
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Fax tab Enable fax
Sending a fax using the computer
Sending a fax using a shortcut number
Sending a fax at a scheduled time
Sending a fax using the address book
Creating shortcuts
Click Settings Manage Shortcuts Fax Shortcut Setup
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Click Settings Reports Click Fax Job Log or Fax Call Log
Holding faxes
Canceling an outgoing fax
Holding and forwarding faxes
Blocking junk faxes
Forwarding a fax
Click Settings Fax Settings Analog Fax Setup Holding Faxes
Click Settings Fax Settings
Understanding the fax options
This option lets you send a fax at a later time or date
Delayed Send
Faxing 116
Scanning to an FTP address
Using Scan to Network
Creating an FTP shortcut using the Embedded Web Server
Scanning
Scanning to an FTP address
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address using the printer control panel
Scanning to an FTP address using a shortcut number
Scanning to a computer or flash drive
Scanning an FTP using the address book
Click Scan Profile Create Scan Profile
Scanning to a computer using the Embedded Web Server
Scanning 120
Click Next Close
Setting up Scan to Computer
Scanning to a flash drive
Scanning 121
This option lets you type a file name for the scan image
Understanding the scan options
Darkness
Scanning 124
Understanding the printer menus 125
Understanding the printer m enus
Menus list
Understanding the printer menus 126
Supplies menu
Understanding the printer menus 127
Default Source menu
Paper menu
Paper Size/Type menu
MP Feeder Type
Understanding the printer menus 128
MP Feeder Size
Manual Envelope Size
Understanding the printer menus 129
Manual Paper Size
Manual Paper Type
Understanding the printer menus 130
Substitute Size menu
Paper Texture menu
Understanding the printer menus 131
Understanding the printer menus 132
Paper Weight menu
Understanding the printer menus 133
Paper Loading menu
Understanding the printer menus 134
Understanding the printer menus 135
Custom Types menu
Custom Names menu
Custom Scan Sizes menu
Understanding the printer menus 136
Universal Setup menu
Reports menu
Reports menu
Understanding the printer menus 137
Network/Ports
Active NIC menu
Standard Network or Network x menus
Understanding the printer menus 138
Understanding the printer menus 139
To access the menu, navigate to either of the following
Network Card menu
Understanding the printer menus 140
TCP/IP menu
IPv6 menu
Wireless menu
Network/Ports Network x Network x Setup Wireless
Understanding the printer menus 142
AppleTalk menu
Set Zone
Standard USB menu
Understanding the printer menus 143
Understanding the printer menus 144
Smtp Setup menu
Understanding the printer menus 145
Edit Security Setups menu
Security menu
Understanding the printer menus 146
Miscellaneous Security Settings menu
Understanding the printer menus 147
Confidential Print menu
Erase Temporary Data Files menu
Understanding the printer menus 148
Security Audit Log menu
Manually Set Date and Time
Set Date and Time menu
Understanding the printer menus 149
Current Date and Time
Understanding the printer menus 150
Settings menu
General Settings menu
Eco-Mode
Quiet Mode
Run Initial setup
Understanding the printer menus 151
Scan to PC Port Range
Understanding the printer menus 152
Keyboard
Paper Sizes
Displayed Information
Understanding the printer menus 153
Date Format
Understanding the printer menus 154
Home screen customization
Understanding the printer menus 155
Contact Name
Alarms
Timeouts
Understanding the printer menus 156
Understanding the printer menus 157
Understanding the printer menus 158
Error Recovery
Print Recovery
Understanding the printer menus 159
Copy Settings menu
Understanding the printer menus 160
Understanding the printer menus 161
Understanding the printer menus 162
Understanding the printer menus 163
Understanding the printer menus 164
Fax Settings menu
Fax Mode Analog Fax Setup menu
Fax Cover
Resolution
Understanding the printer menus 165
Dial Prefix
Understanding the printer menus 166
Understanding the printer menus 167
Understanding the printer menus 168
Understanding the printer menus 169
Understanding the printer menus 170
Understanding the printer menus 171
Understanding the printer menus 172
Fax Mode Fax Server Setup menu
Fax Mode sends the fax job to a fax server for transmission
Use Multi ‑Page Tiff
Fax Resolution
Understanding the printer menus 173
Orientation
Understanding the printer menus 174
‑mail Settings menu
Enable Analog Receive
‑mail Server Setup
Format
Understanding the printer menus 175
Understanding the printer menus 176
‑mail Bit Depth
Understanding the printer menus 177
Use cc/bcc
Understanding the printer menus 178
Understanding the printer menus 179
FTP Settings menu
Understanding the printer menus 180
File Name
Understanding the printer menus 181
FTP bit Depth
Understanding the printer menus 182
Understanding the printer menus 183
Scan Settings menu
Flash Drive menu
Understanding the printer menus 184
Scan Bit Depth
Understanding the printer menus 185
Copies
Print Settings menu
Understanding the printer menus 186
Paper Saver Border
Understanding the printer menus 187
Duplex Binding
Paper Saver Orientation
Understanding the printer menus 188
Print Settings
Setup menu
Resource Save
Finishing menu
Understanding the printer menus 189
Download Target
Separator Source
Understanding the printer menus 190
Understanding the printer menus 191
Quality menu
Understanding the printer menus 192
Manual Color
Spot Color Replacement
Color Adjust
Understanding the printer menus 193
Understanding the printer menus 194
Job Accounting menu
Understanding the printer menus 195
Utilities menu
Understanding the printer menus 196
XPS menu
PostScript menu
Understanding the printer menus 197
PCL Emul menu
Understanding the printer menus 198
Tray Renumber
Understanding the printer menus 199
Scale
Html menu
Understanding the printer menus 200
Font Size
Understanding the printer menus 201
Help menu
Image menu
Menu item Description
Understanding the printer menus 202
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Avoid paper jams
Using Eco‑Mode
Saving energy
Reducing printer noise
Saving money and the environment 205
Adjusting Sleep mode
Click Settings General Settings Timeouts
Settings General Settings Timeouts Sleep Mode
Settings General Settings
Using Hibernate mode
Setting Hibernate Timeout
Click Settings General Settings Sleep Button Settings
Click Settings General Settings Schedule Power Modes
Using Schedule Power Modes
Adjusting the brightness of the printer display
Settings General Settings Timeouts Hibernate Timeout
Recycling Lexmark packaging
Settings General Settings Screen Brightness
Recycling
Recycling Lexmark products
Page
Securing the printer 210
Using the security lock feature
Securing the printer
Statement of Volatility
Erasing non‑volatile memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing volatile memory
Click Settings Security Disk Encryption
Configuring printer hard disk encryption
Using the printer control panel
Using the Embedded Web Server
Finding printer security information
Touch Disk Encryption Enable
Maintaining the printer 214
Cleaning printer parts
Cleaning the printer
Maintaining the printer
Close the scanner cover
Cleaning the scanner glass
Maintaining the printer 215
Status/Supplies View Supplies
Checking the status of parts and supplies
Estimated number of remaining pages
Maintaining the printer 216
Return Program cartridges
Using genuine Lexmark parts and supplies
Ordering supplies
Ordering toner cartridges
All countries and regions
Ordering imaging kits
Maintaining the printer 218
Worldwide
Maintaining the printer 219
Ordering a maintenance kit
Storing supplies
Ordering a waste toner bottle
Top door
Replacing supplies
Replacing the waste toner bottle
Maintaining the printer 220
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For more information, see Recycling Lexmark products on
Replacing a black and color imaging kit
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Page
Page
Page
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Page
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Maintaining the printer 231
Replacing toner cartridges
Page
Maintaining the printer 233
Replacing a developer unit
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Page
Page
Page
Page
Moving the printer to another location
Moving the printer
Before moving the printer
Maintaining the printer 240
When shipping the printer, use the original packaging
Shipping the printer
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Click Printer Settings
Copying printer settings to other printers
Restoring factory default settings
Click the Copy Printer Settings
Clearing jams 244
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Jam location Message on the display What to do
Clearing jams 246
Clearing jams 247
‑page jam, clear standard bin
Page
Page
‑page jam, open front door to clear fuser 20y.xx
Clearing jams 251 Open the top door
Page
‑page jam, open front door 20y.xx
‑page jam, open front door to clear duplex 23y.xx
‑page jam, open tray x 24y.xx
‑page jam, clear manual feeder
‑page jam, clear multipurpose feeder
Page
Clearing jams 259
‑page jam, open automatic feeder top cover 28y.xx
Understanding the printer messages
Troubleshooting
Color cartridge very low, x estimated pages remain 88.xy
Configuration change, some held jobs were not restored
Color cartridge low 88.xy
Color cartridge nearly low 88.xy
Defective flash detected
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax partition inoperative. Contact system administrator
Incorrect paper size, open paper source
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Incompatible tray x
Load paper source with custom string
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Load Manual Feeder with custom string
Troubleshooting 265
Load paper source with paper size
Load paper source with paper type paper size
Load Manual Feeder with paper size
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Memory full, cannot send faxes
Network x software error
No analog phone line connected to modem, fax is disabled
Memory full, cannot print faxes
Remove defective disk
Reinstall missing or unresponsive type imaging kit 31.xy
Not enough free space in flash memory for resources
Reload printed pages in Tray
Replace color cartridge, 0 estimated pages remain 88.xy
Remove packaging material, area name
Remove paper from standard output bin
Replace all originals if restarting job
Replace missing waste toner bottle 82.xy
Troubleshooting 270
Replace defective type imaging kit 31.xy
Replace jammed originals if restarting job
Replace unsupported type imaging kit 32.xy
Restore held jobs?
Scanner disabled by admin
Replace unsupported color cartridge 32.xy
Standard USB port disabled
Smtp server not set up. Contact system administrator
Some held jobs were not restored
Standard network software error
Type imaging kit very low, x estimated pages remain 84.xy
Too many trays attached
Type imaging kit low 84.xy
Type imaging kit nearly low 84.xy
Printer display is blank
Solving printer problems
Weblink server not set up. Contact system administrator
Basic printer problems
Troubleshooting 275
Cannot detect internal option
Option problems
Troubleshooting 276
Step Problem is solved. Go to step
Tray problems
Troubleshooting 277
Action Yes Step Problem is solved Go to step
Jammed pages are not reprinted
Paper feed problems
Troubleshooting 278
Action Yes Step Go to step Problem is solved
Paper jam message remains after jam is cleared
Troubleshooting 279
Confidential and other held jobs do not print
Solving print problems
Printing problems
Troubleshooting 280
Incorrect characters print
Error message about reading the flash drive appears
Troubleshooting 281
Large jobs do not collate
Troubleshooting 282
Job prints from the wrong tray or on the wrong paper
Click File Print Advanced Print As Image OK OK
Troubleshooting 283
Printing slows down
Print jobs do not print
Troubleshooting 284
Print job takes longer than expected
Troubleshooting 285
Settings General Settings Print Recovery Page Protect Off
Unexpected page breaks occur
Troubleshooting 286
Settings General Settings Timeouts
Tray linking does not work
Clipped pages or images
Print quality problems
Troubleshooting 287
Characters have jagged or uneven edges
Gray background on prints
Troubleshooting 288
Horizontal voids appear on prints
Troubleshooting 289
Incorrect margins on prints
Troubleshooting 290
Paper curl
Troubleshooting 291
Print irregularities
Troubleshooting 292
Print is too dark
Troubleshooting 293
Print is too light
Troubleshooting 294
Printer is printing blank pages
Troubleshooting 295
Printer is printing solid black pages
Troubleshooting 296
Shadow images appear on prints
Troubleshooting 297
Repeating defects appear on prints
Skewed print
Troubleshooting 298
Streaked horizontal lines appear on prints
Troubleshooting 299
Streaked vertical lines appear on prints
Troubleshooting 300
Toner fog or background shading appears on prints
Troubleshooting 301
Toner specks appear on prints
Troubleshooting 302
Toner rubs off
Vertical voids appear on prints
Troubleshooting 303
Transparency print quality is poor
Uneven print density
What is Cmyk color?
Color quality problems
FAQ about color printing
What is RGB color?
How does the printer know what color to print?
Troubleshooting 305
What is manual color correction?
How is color specified in a document to be printed?
Object type Color conversion tables
Prints on color transparencies appear dark when projected
Troubleshooting 306
Print appears tinted
Troubleshooting 307
Partial document or photo copies
Solving copy problems
Troubleshooting 308
Copier does not respond
Poor copy quality
Troubleshooting 309
Scanner unit does not close
Advanced Options Advanced Imaging
Troubleshooting 310
Cannot send or receive a fax
Solving fax problems
Troubleshooting 311
Caller ID is not shown
Troubleshooting 312
Troubleshooting 313
314
Yes Problem is solved Go to step
Submit
Fax and e-mail functions are not set up
Settings General Settings Run initial setup Yes
Received fax has poor print quality
Troubleshooting 316
Click Settings Fax Settings Analog Fax Setup
Scan job was not successful
Solving scanner problems
Troubleshooting 317
Cannot scan from a computer
Existing file check box
Troubleshooting 318
Poor scanned image quality
Stamp or Overwrite
Partial document or photo scans
Troubleshooting 319
Scanner does not respond
Troubleshooting 320
Click Settings Apps Apps Management System tab Log
Solving home screen applications problems
An application error has occurred
Troubleshooting 321
Troubleshooting 322
Mail
Troubleshooting 323
Contacting customer support
Tech Library
June
Product information
Edition notice
324
325
Licensing notices
Trademarks
Meter average sound pressure, dBA
Noise emission levels
Product disposal
326
Laser advisory label
Temperature information
Static sensitivity notice
Laser notice
328
Power consumption
Product power consumption
Mode Description Power consumption Watts
Regulatory notices for electromagnetic compatibility
Sleep Mode
Hibernate Mode
Off mode
330
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
331
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
332
333
Industry Canada Canada
Industry Canada Canada
334
Using this product in Switzerland
Japanese telecom notice
Uso del prodotto in Svizzera
Regulatory notices for wireless products
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
336
Modular component notice
Exposure to radio frequency radiation
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
337
338
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
339
Extent of limited warranty
340
Patent acknowledgment
Limitation of liability
Additional rights
341
Index 342
Symbols
Index
Numerics
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FTP
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