9.Troubleshooting & FAQs

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft Deterence is Enabled

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

9.3 Ambiglow FAQs

Q1. When do I use Ambiglow “AUTO” mode?

Ans.: We recommend that you use the AUTO mode when you are playing 2D or 3D games, watching movies, browsing photos etc. for example in a dim or dark environment.This mode will analyse the incoming image color and continuously adapts and varies the emitted colored glow of light to match the image. By using the front bezel hot key, press button, then select Ambiglow, you can enter the “Auto” mode.

Q2:When do I use Ambiglow “SmartBiasLight” mode?

Ans.: We recommend that you use Ambiglow “SmartBiasLight” mode when you are browsing internet, reading text, working on documents etc. for example in a dim or dark room environment.This mode will project a static soft white glow on the wall surface, which not only helps reduce eye strain and fatigue, but also eliminates reflections and glares from room lighting enhancing perceived contrast ratio and picture details and preserves correct color perception.This mode is not linked to screen image and therefore is static. You can select this mode by using the front bezel hot key, press button, then select Ambiglow, you can enter the “SmartBiasLight” mode.

Q3. My Ambiglow does not work

Ans.: Make sure that you have not selected “OFF” mode by using the front bezel hot key.You can select “bright, brighter, brightest” options here.There must be an incoming signal and activity on the screen.

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Philips 278C4QHSN/27 Ambiglow FAQs, Q1. When do I use Ambiglow Auto mode?, Q2When do I use Ambiglow SmartBiasLight mode?
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278C4QHSN/27 specifications

The Philips 278C4QHSN/27 is an impressive display that perfectly balances style and functionality, making it an ideal choice for both professionals and casual users. This 27-inch monitor features a sleek design complemented by ultrathin bezels, allowing for a seamless multi-monitor setup. The aesthetic appeal of the monitor is further enhanced by its VESA mount compatibility, making it easy to integrate into any workspace.

At the core of the Philips 278C4QHSN/27 is its high-quality IPS panel, which delivers stunning visuals with vibrant colors and wide viewing angles. The 2560 x 1440 resolution ensures that images are sharp and detailed, whether you’re working on graphic design projects, watching movies, or gaming. The monitor supports 109 pixels per inch, providing excellent clarity and text readability.

One of the standout features of the Philips 278C4QHSN/27 is its SmartContrast technology, which dynamically analyzes the content displayed on screen and adjusts colors and contrast for an enhanced viewing experience. This is particularly beneficial when watching movies or playing games, as it allows for deeper blacks and brighter whites, resulting in a more immersive experience.

Moreover, the monitor is equipped with a range of connectivity options, including DisplayPort, HDMI, and DVI-D ports. This ensures compatibility with a variety of devices, making it easy to switch between your computer, game console, or other multimedia devices. The built-in USB hubs also provide added convenience for connecting peripherals.

Another key characteristic of the Philips 278C4QHSN/27 is its low blue light technology, designed to reduce eye strain during prolonged use. This feature is particularly valuable for professionals and gamers who spend long hours in front of the screen. The monitor also includes flicker-free technology that minimizes flickering for a more comfortable viewing experience.

In conclusion, the Philips 278C4QHSN/27 is a versatile monitor that combines aesthetic appeal with high-end performance features. Its IPS panel, SmartContrast technology, and connectivity options cater to a wide range of users, making it an excellent addition to any home or office environment. Whether you require a reliable display for work or entertainment, this monitor is designed to meet and exceed expectations.
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