Troubleshooting, Yes | Brother PS-9000 instruction

Troubleshooting

Network printing is not possible.

Install the printer driver.

Is the printer driver

installed?

No

	Yes	No	Yes
	Yes		Is printing possible?
No	Is printing
No	possible if the P-touch is
	possible if the P-touch is
	directly connected to the
	computer?
	Yes		Check the network
			Check the network
			environment that is
	Is other equipment	No	being used.
	Is other equipment	No
	on the network operating
	properly?
	Yes	No	Yes
	Yes		Is printing possible?
	*
	Do the LEDs	No
	on the print server indicate that it
	is operating correctly?
	Yes
Yes	Was there a reply
Yes	to “ping xxx.xxx.xxx.xxx”
	(where xxx.xxx.xxx.xxx is the IP
	address of PS-9000) at the
	command prompt?
	No
	Can PS-9000 be	No
	found when the utility is
	used?
	Yes
	Is printing possible?	No
	Is printing possible?
	Yes

There is a problem with the printer.

Check the setup procedure for the printer.

The problem has been corrected.

There may be a problem with the print server.

Consult a service representative.

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Brother PS-9000 user manual Troubleshooting, Yes

Contents

PS-9000 User’s Manual UK English Conventions IntroductionPS-9000 About this Manual Table of Contents Appendix Safety Instructions About PS-9000 Declaration of Conformity About PS-9000Compatible models QL-500 QL-550 QL-650TD QL-1050 QL-1050N PT-9500PC PT-9200DX Top Parts and FunctionsBottom Network Port 10BASE-T/100BASE-TX Push Button Power ConnectorBack Right side Prepare the following items Connection to the Network Turn on the P-touch USB Cable Connectors Operation requirements SpecificationsHardware specifications Software specifications Using the PS-9000 in a Windows Environment User’s Guide SetupStarting the Brother PS-9000 Utility Readme Installs this unit and the utility How to Set Up the PS-9000Installs the utility PS-9000 Setup Method Specify the IP address Select the PS-9000 to be set up, and then click Next 8Specify the group name that will appear in the Start menu Selectport. if you want to set up the printer Setup configuration is displayed. Click Finish Select the P-touch to be set up, and then click NextType in the printer port name, and then click Next Install the utility Install the printing client software Specify the group name that will appear in the Start menu After the setup preparations are finished, click Next If the product is not displayed in the list, click Search Automatic IP address configuration with Rarp Automatic IP address configuration with DhcpOther Functions Using the PS-9000 in a Windows Environment Uninstalling the SoftwareUsing the PS-9000 With a Different P-touch ClickThe softwareYes. is uninstalled Using the Web Browser Display the PS-9000 Web Using the Web BrowserType the IP address of the PS-9000 in the Web browser Manage PS-9000 Via the Web ConfigurationDisplay Status Questions & Answers Searching Questions & Answers Server. In this case, the IP Or Quick Editor Yes Troubleshooting Status LED orange Appendix Page Print Test Page dialog box, select No, and then click Finish Click Next Print using an LPR port in Microsoft Windows 2000 ProPage Page Print using an LPR port in Microsoft Windows XP Page Page Below are the settings for PS-9000 PS-9000 Settings Web Default