TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

SOLUTION

 

 

 

 

 

Turn the power switch off.

No power on unit when the

The device is not plugged

Plug the power plug into an

power switch is turned on.

into an electrical outlet.

electrical outlet. Turn the

 

 

device on.

 

 

 

 

No medication in the

Add the correct amount of

 

medication cup. Too much

 

medication to the medication

 

or too little medication in

 

cup.

 

the medication cup.

 

 

 

 

 

 

The baffle is not placed

Make sure the baffle is correctly

 

positioned over the nozzle in the

 

in the medication cup or is

 

medication cup.

 

incorrectly positioned.

 

 

 

 

 

 

The nebulizer kit is not

Make sure the nebulizer kit is

 

correctly assembled.

correctly assembled and the

 

 

inhalation accessory is correctly

 

 

attached.

 

 

 

No nebulization or low

The nozzle is blocked.

Clean and disinfect the nebulizer

nebulization rate when

 

kit to remove the blockage.

the power is on.

 

 

The nebulizer kit is tilted

Hold the nebulizer kit correctly.

 

 

at an incorrect angle.

Do not tilt the nebulizer kit so

 

 

the angle of the kit is greater

 

 

than 45 degrees.

 

 

 

 

The air tubing is

Make sure the air tubing is

 

correctly attached to the

 

incorrectly attached.

 

compressor and the nebulizer kit.

 

 

 

The air tubing is folded or

Make sure the air tubing is not

 

damaged. The air tube is

folded, kinked or bent. Inspect the

 

blocked.

air tubing for any damage. Replace

 

 

the air tubing if damaged.

 

 

 

 

The air filter is dirty.

Replace the air filter with a new

 

 

clean air filter.

 

 

 

The device is

The air filter cover is

Attach the air filter cover correctly.

Make sure the air filter cover is

abnormally loud.

incorrectly attached.

not blocked.

 

 

 

 

 

The device is very hot.

The ventilation slots are

Do not block the ventilation

slots located on the sides of the

 

blocked.

 

compressor. Do not cover the

 

 

 

 

compressor with any type of

 

 

cover during use. Place the device

 

 

where the ventilation slots are not

 

 

obstructed during use.

 

 

 

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Omron Healthcare NE-C25 instruction manual Troubleshooting Guide, Problem Cause Solution