TROUBLESHOOTING GUIDE

Problem

Solution

No dial tone when

• Check hook switch. Does it pop up when you pick up

is you pick up handset

handset?

 

 

 

 

• Make sure phone line cord is connected.

 

 

 

 

 

Can't hear other party

• Check speaker volume.

 

 

 

 

 

Can’t be heard by

• Make sure handset cord is securely plugged in.

other party

• Make sure phone cord is securely plugged in.

 

 

 

 

• Make sure MUTE indicator is off.

 

 

 

 

 

Phone doesn’t ring

• Check RINGER volume.

 

 

 

 

• Could have too many phones on one line. (See FCC

 

 

 

 

registration information regarding REN)

 

 

 

 

 

Low speaker volume

• Check the volume setting.

 

 

 

 

 

LOW Battery Symbol appears

• Batteries are dead or not installed. Replace the batteries.

 

LOW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory dialing

• Make sure you entered numbers correctly. (See

 

 

 

 

“Memory Dialing.”)

 

 

 

 

 

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GE 20631670-0001, 2-9382 manual Troubleshooting Guide