8 Troubleshooting

Getting Help

There may be times when you need help to solve a

 

problem, or you may want more information about how

 

your printer works. Pitney Bowes provides several

 

information resources.

 

Phone Support

 

Technical support is available from the Pitney Bowes

 

National Diagnostic Center.

 

Before You Call

 

Please read the troubleshooting information in this

 

chapter. In many cases, this information will help you

 

resolve the problem. Note that you can often restore

 

normal operation by turning the printer off and then on.

If you can't fix the problem, call our National Diagnostic Center at 1-800-253-6565. Please have the following information at hand:

Product name: DA900 AddressRight inkjet printer.

Serial number: See the right side of the printer.

Nature of problem: What happens and when does it happen? Did the printer display an error message?

The steps you've already taken to solve the problem and the results.

The World Wide Web

We encourage you to visit our web site at:

http://www.pitneybowes.com

You'll find the latest information about our products and services as well as helpful answers to frequently asked questions.

8-2

SV60970-OG Rev. A

Page 72
Image 72
Pitney Bowes DA900 manual Troubleshooting, Getting Help, Phone Support, Before You Call, World Wide Web

DA900 specifications

The Pitney Bowes DA900 is an advanced mailing system designed to cater to the evolving needs of modern businesses. This versatile machine enhances productivity and efficiency in mail processing, making it an ideal choice for companies looking to streamline their mailing operations.

One of the standout features of the DA900 is its impressive processing speed. With the capability to process up to 240 letters per minute, businesses can reduce the time spent on sorting and distributing mail, thereby freeing up valuable resources for other essential tasks. This high-speed performance is complemented by its ability to handle a variety of mail types, including large envelopes and mixed mail, making it a flexible solution for diverse mailing requirements.

The DA900 is equipped with intelligent technology that automates many tasks, including address validation and printing. This ensures that every piece of mail reaches its intended destination without delay. The machine supports various envelope sizes and can print postage directly onto envelopes, reducing the need for stickers or labels. This feature not only saves time but also minimizes waste, making it an environmentally friendly option.

User-friendliness is an essential characteristic of the DA900. Its intuitive touchscreen interface allows operators to navigate through functions easily and access crucial information in real time. Additionally, the machine's modular design enables businesses to upgrade components as needed, ensuring that it can evolve with the company’s growth and changing demands.

Another notable benefit of the DA900 is its integration capabilities. It can seamlessly connect with cloud-based services, enabling users to track mail and monitor postage costs effectively. This connectivity aids in optimizing mailing strategies and helps businesses keep a close eye on expenses.

Security and reliability are also central to the DA900's design. The system incorporates advanced security features that safeguard sensitive information and prevent unauthorized access. With robust build quality and a reputation for reliability, businesses can trust that the DA900 will deliver consistent performance day in and day out.

In summary, the Pitney Bowes DA900 is a powerful tool for any organization in need of a sophisticated mailing solution. With its high-speed capabilities, intelligent automation technologies, user-friendly interface, and robust integration, it stands out as a premium choice for those looking to enhance their mailing efficiency and effectiveness. Whether for small enterprises or large corporations, the DA900 meets diverse mailing needs with elegance and reliability.