Pitney Bowes DA900 manual Printing Problems Poor Print Quality

Models: DA900

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8 Troubleshooting

Printing Problems (continued)

Poor Print Quality

Print slanted/skewed

Check the separator gap and adjust as required.

Margins set to less than 1/4". Reset the margins to 1/4" or more.

Note that the maximum allowable skew is +/-2.5° relative to bottom edge of material. A minimal skew is allowed.

Space between lines not uniform

Printheads not aligned properly. Align printheads.

You have fields which have a value in some records and none in other records.

Blurry print

Printhead too high. Lower printheads.

Too much dust in printer. Clean rollers and printheads.

Printheads were scratched when cleaned. Replace print cartridge. When cleaning, use proper wipe in correct direction.

Media is glossy, recycled, too porous or too absor- bent. Use appropriate paper.

Print too light

At the start of a run or if printing is paused for more than about four minutes, the user must purge and test until print quality is acceptable.

Print speed set too fast. Reset to slower speed.

Printhead clogged or dirty. Purge and clean printheads.

Print resolution set too low. Select higher resolu- tion.

8-6

SV60970-OG Rev. A

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Pitney Bowes DA900 manual Printing Problems Poor Print Quality