Pitney Bowes DA900 manual No print on media

DA900 AddressRight™ Printer 8

Printing Problems No print on media

•Purge ink cartridge (see Chapter 6—Maintenance).

•Clean cartridge inkjets with tissue or soft cotton cloth and water.

•Tape on printhead or print nozzle. Remove tape.

•Cartridge not properly inserted. Remove and rein- sert the cartridge into the cartridge holder.

•Clean sensor.

•The job has been started from the printer. Restart. Run print job from Envelope Designer Plus.

•Bad connection.

1.If this port can communicate with printer using another parallel cable, replace cable.

2.If the port cannot communicate using another parallel cable, check printer.

3.If the port cannot communicate using another parallel cable and the printer is okay, check parallel port on the computer.

•The cartridge may be empty, faulty or dried out. Install a new print cartridge. When storing car- tridges outside of the printer overnight, place them in the docking station. For prolonged stor- age, place them in a covered Tupperware-type container with a damp sponge or towel to maintain humidity.

•You may have positioned your address so far left or right that it is printing off the envelope. Adjust the print band vertically, adjust the side guides on the printer, or check that you have selected the correct envelope size from the drop-down box on the menu bar.

8 - Troubleshooting

SV60970-OG Rev. A 8-5