HP V3018US, V3018CL, V3017LA, V3016US, V3015NR, V3011XX, V3014TU manual Maintenance and Service Guide

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Maintenance and Service Guide

Compaq Presario V3000 Notebook PC

Document Part Number: 418333-002

April 2007

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

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Contents Maintenance and Service Guide Page Safety warning notice Contents Illustrated Parts Catalog Removal and Replacement Procedures Viii Product Description Features Product Description Product Description Resetting the Computer Power Management Front Components External ComponentsComponent Function Right-Side Components Left-Side Components Expansion port 3 describes Left-Side ComponentsKeyboard Components Fn key Keyboard ComponentsTop Components Top Components TouchPad Components TouchPad Components Bottom Components Bottom Components Design Overview Setup Utility in Windows XP TroubleshootingChanging the Language of the Setup Utility Using the Setup UtilityDisplaying System Information Navigating and Selecting in the Setup UtilitySelect Exit Load Setup Defaults, and then press f10 Restoring Default Settings in the Setup UtilityUsing Advanced Setup Utility Features Closing the Setup Utility Setup Utility MenusSecurity Menu Main MenuMain Menu Select To Do ThisSystem Configuration Menu System Configuration MenuDiagnostics Menu Setup Utility in Windows VistaUsing the Setup Utility Select Exit Load Setup Defaults, and then press enter Using Advanced Setup Utility Features Closing the Setup Utility Security Menu System Configuration Menu Disk Self Test Diagnostics MenuTroubleshooting Flowcharts Overview Troubleshooting FlowchartsFlowchart 2.14-No OS Loading, Optical Drive Flowchart No Power Part Flowchart 2.1-Initial TroubleshootingFlowchart 2.2-No Power, Part Flowchart 2.3-No Power, Part External Flowchart 2.4-No Power, PartFlowchart 2.5-No Power, Part Flowchart 2.6-No Video, Part Flowchart No Video Part Flowchart 2.7-No Video, PartReseat power Cord in docking Device Power outlet Flowchart 2.8-Nonfunctioning Docking Device if applicableFlowchart 2.9-No Operating System OS Loading Loading Flowchart 2.10-No OS Loading, Hard Drive, PartFlowchart No OS Loading Hard Drive, Part Flowchart 2.11-No OS Loading, Hard Drive, PartFlowchart 2.12-No OS Loading, Hard Drive, Part Flowchart 2.13-No OS Loading, Diskette Drive Flowchart 2.14-No OS Loading, Optical Drive Flowchart 2.15-No Audio, Part Flowchart 2.16-No Audio, Part Cmos Flowchart 2.17-Nonfunctioning DeviceFlowchart 2.18-Nonfunctioning Keyboard Pointing device Not operating Properly Connect computer Flowchart 2.19-Nonfunctioning Pointing DeviceFlowchart 2.20-No Network/Modem Connection Serial Number Location Illustrated Parts CatalogComputer Major Components Spare Parts Computer Major Components Description Number Inch, Wxga display assembly includesSpare Part KeyboardsComputer Major Components Item Description Number Speaker assemblyTop cover rear strips not illustrated TouchPadComputer Major Components Description Number ExpressCard assemblySystem boards Computer Major Components Spare Parts Computer Major Components Computer Major Components Power connector cables Fan/heat sink assembly mounting bracketBase enclosures BatteriesComputer Major Components RTC battery Description Number Hard drives include frame and connectorOptical drives include bezel Memory modules, 1-DIMM, DDR2Computer Major Components Item Description Number Mini Card modules Computer Major Components 409497-001 Display Assembly Components Display Assembly Components Spare Part Number Information Mass Storage Devices Optical drives Mass Storage Devices Spare Part Number InformationUSB digital drive not illustrated Plastics Kit Spare Part Number Information Plastics KitPlastics Kit 417074-001 Cable Kit Spare Part Number Information Cable KitCable Kit 430474-001 Spare Parts Miscellaneous not illustrated MiscellaneousAppendix A, Screw Listing, for more information on screw Specifications and usageDescription Number Power cords Spare Parts Sequential Part Number Listing Sequential Part Number ListingSpare Part Number Description Regions listed below South Korea Spare Parts Sequential Part Number Listing Spare Parts Sequential Part Number Listing TouchPad Includes display bezel, microphone, and display enclosure AMD processors Spare Parts Sequential Part Number Listing Spare Parts Sequential Part Number Listing Spare Parts Sequential Part Number Listing Spare Parts Sequential Part Number Listing Tools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Use the following grounding precautions at workstations Workstation PrecautionsGrounding Equipment and Methods Static-Shielding Materials Typical Electrostatic Voltage LevelsRelative Humidity Event 10% 40% 55% Material Use Voltage Protection LevelSerial Number Removal and Replacement ProceduresDisassembly Sequence Chart Disassembly Sequence Chart# of Screws Removed Start Help and Support Contact supportKeyboard Switch Cover Battery Spare Part Number Information Preparing the Computer for DisassemblyReverse the above procedure to install the battery Hard Drive Spare Part Number Information Hard DriveRemoving the Hard Drive Cover Removing the Hard Drive Removing the Hard Drive Frame and Connector RTC Battery Spare Part Number Information RTC BatteryComputer Feet Memory Module Spare Part Number Information Memory ModuleRemoving the Memory Module Compartment Cover Reverse the above procedure to install a memory module Mini Card Module Spare Part Number Information Mini Card Module802.11a/b/g Wlan module for use in the ROW countries Removing the Mini Card Compartment Cover Reverse the above procedure to install a Mini Card module Optical Drive Spare Part Number Information Optical DriveRemoving the Optical Drive Bracket Keyboard Spare Part Number Information KeyboardRemoving the Keyboard Screws Releasing the Keyboard Disconnecting the Keyboard Cable Switch Cover Spare Part Number Information Switch CoverRemoving the Switch Cover Screws Disconnecting the Switch Cover Cables Removing the Switch Cover Reverse the above procedure to install the switch cover Display Assembly Spare Part Number Information Display AssemblyRemoval and Replacement Procedures Removing the Display Assembly Removing the Display Bezel Screws Display Assembly Subcomponents Spare Part Number Information Removing the Display Inverter Removing the Display Inverter Removing the Display Hinges Removing the Display Lid Switch Module Remove the display panel from the display enclosure Removing the Wireless Antenna Transceivers and Cables Removing the Microphones Top Cover Spare Part Number Information Top CoverRemoving the Top Cover Screws, Part Disconnecting the TouchPad Cable Lift up the front edge of the top cover and remove it TouchPad Spare Part Number Information TouchPadRemoving the TouchPad Cable Removing the TouchPad Reverse the above procedure to install the TouchPad Wireless Switch Board Spare Part Number Information Wireless Switch BoardRemoving the Wireless Switch Board Modem Module Spare Part Number Information Modem ModuleReverse the above procedure to install the modem module Audio/Infrared Board Spare Part Number Information Audio/Infrared BoardRemoving the Audio/Infrared Board Bluetooth Module Spare Part Number Information Bluetooth ModuleReverse the above procedure to install the Bluetooth module USB Board Spare Part Number Information USB BoardReverse the above procedure to install the USB board Speaker Assembly Spare Part Number Information Speaker AssemblyReverse the above procedure to install the speaker assembly System Board Spare Part Number Information System BoardKeyboard Section Removing the System Board Screws Removing the System Board Removing the Modem Cable ExpressCard Assembly Spare Part Number Information ExpressCard AssemblyRemoving the Fan/Heat Sink Assembly Removing the ExpressCard Assembly Fan/Heat Sink Assembly Spare Part Number Information 23 Fan/Heat Sink AssemblyDisconnecting the Fan Cable Removing Fan/Heat Sink Assembly Removing Fan/Heat Sink Assembly Replacing the Thermal Pads Replacing the Thermal Pads Removing the Fan/Heat Sink Assembly Mounting Bracket Removing the Fan/Heat Sink Assembly Mounting Bracket Processor Spare Part Number Information ProcessorKeyboard Section Removing the Processor Reverse the above procedure to install a processor Computer Random Vibration ShockInch, WXGA, SVA Display Hard Drives 100-GB 80-GB 60-GB Dimensions Energy Primary 6-cell, Li-Ion BatteryApplicable disc Read Write DVD/CD-RW Combo DriveCenter hole diameter Disc diameterDisc thickness Access timeTrack pitch Audio output levelDVD±RW/R CD-RW Double-Layer Combo Drive DVD-RW Hardware DMA System Function System DMAHardware IRQ System Function System InterruptsIRQ12 Address hex System I/O AddressesSystem I/O Addresses NIC Memory Map Address hex System Memory MapSystem Memory Map Table A-1 Phillips PM3.0×3.0 Screw Color Qty Length Thread Width Silver Where usedHead Table A-2 Black Phillips PM2.0×5.0 Captive Screw Color Qty Length Thread Width Black Where usedTable A-3 Black Phillips PM2.5×5.0 Screw Table A-3 Black Phillips PM2.5×5.0 Screw Table A-3 Black Phillips PM2.5×5.0 Screw Table A-3 Black Phillips PM2.5×5.0 Screw Black Phillips PM2.5×5.0 Screw Location Table A-3 Black Phillips PM2.5×5.0 Screw Table A-3 Black Phillips PM2.5×5.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-5 Phillips PM2.5×7.0 Screw Phillips PM2.5×7.0 Screw Locations Table A-5 Phillips PM2.5×7.0 Screw Table A-5 Phillips PM2.5×7.0 Screw Phillips PM2.5×7.0 Screw Location Table A-6 Phillips PM2.5×9.0 Screw Phillips PM2.5×9.0 Screw Location Table A-6 Phillips PM2.5×9.0 Screw Table A-6 Phillips PM2.5×9.0 Screw Table A-7 Silver Phillips PM2.5×5.0 Screw Table A-7 Silver Phillips PM2.5×5.0 Screw Table A-7 Silver Phillips PM2.5×5.0 Screw Table A-8 Phillips PM2.0×4.0 Screw Table A-8 Phillips PM2.0×4.0 Screw Table A-8 Phillips PM2.0×4.0 Screw Table A-8 Phillips PM2.0×4.0 Screw Table A-9 Phillips PM2.0×2.0 Screw Table A-10 Phillips PM2.5×4.0 Screw Table A-11 Phillips PM2.0×8.0 Screw Table A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Color Qty Length Thread Width Silver 13.0 mm Where usedTable A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Table A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Table A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Recovering System Information Backup and Recovery in Windows XPBacking Up Your Information Using System Restore Points Restoring to a Previous Date and Time Creating Recovery DiscsBackup and Recovery in Windows XP Reinstalling Preinstalled Programs and Drivers Reinstalling Software Programs and DriversReinstalling Programs from Discs Performing a RecoveryRecovering from the Recovery Discs Select Start All Programs System Recovery PC Recovery Deleting the Recovery Partition on the Hard Drive» Select Start Help and Support Updating Reinstalled SoftwareBackup and Recovery in Windows Vista Backup and Recovery in Windows Vista Select Start Control Panel System and Maintenance System Creating Recovery Discs Select Start All Programs Recovery Manager Recovery Manager Select Start Control Panel Programs Uninstall a program Performing a Recovery Deleting the Recovery Partition on the Hard Drive Updating Reinstalled Software Display Component Recycling Display Component Recycling Removing the Display Bezel Screw Covers and Screws Removing the Display Bezel Removing the Display Inverter Board Removing the LCD Panel Removing the LCD Panel Frame Screws Removing the LCD Panel Frame Removing the Backlight Cover Releasing the Backlight Cables Removing the Backlight Frame Slide the backlight out of the backlight frame Releasing the LCD Panel Remove the LCD panel Table E-1 Universal Serial Bus Pin SignalTable E-2 RJ-45 Network Table E-3 Video-Out Table E-4 External Monitor Table E-5 RJ-11 Modem Table E-7 Audio-Out Headphone Table E-6 Audio-In MicrophoneConductor Power Cord Set Power Cord Set RequirementsGeneral Requirements Country/Region-Specific Requirements Conductor Power Cord Set RequirementsCountry/Region Accredited Agency Applicable Note Number Kema Index Index Expansion port 3 1-10 ExpressCard assembly removal Illustrated 3-22 removal 5-13 Memory Reader Num lock key Screw Kit, spare part number Identifying Index-8
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V3241TU, V3030TU, V3031TU, V3048TU, V3013AU specifications

The HP V3052TU, V3044TU, V3131AU, V3117LA, and V3002XX are diverse laptops designed to cater to a variety of users, from students to professionals. Each model comes with unique features, technologies, and characteristics that make them suitable for different computing needs.

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The V3044TU caters well to students, featuring an Intel Celeron processor that balances performance and battery life. Its compact design makes it easy to carry around, and the integrated speakers provide good audio quality for online lectures and multimedia consumption. A key highlight of this model is its extended battery life, allowing users to stay productive throughout the day without frequent charging.

In contrast, the HP V3131AU is equipped with AMD technology, offering great graphics performance suitable for light gaming and multimedia tasks. With a vibrant display featuring excellent color reproduction, this model stands out for users who appreciate high-quality visuals. The V3131AU also comes with multiple connectivity options, including USB 3.0 and HDMI ports, making it versatile for connecting to various devices.

The V3117LA provides a blend of functionality and style. Designed for professionals, it is equipped with an efficient AMD processor along with ample storage space, making it suitable for handling large files and multitasking. The design is sleek and modern, appealing to users looking for sophistication in their computing devices. Its touchpad is responsive, and the overall build quality is commendable.

Lastly, the HP V3002XX is geared towards affordability without sacrificing essential features. It is user-friendly and comes with a decent processor that handles daily tasks effortlessly. The laptop includes a spacious hard drive, which is advantageous for users needing extra storage for documents and media. Its simple design and reliable performance make it a great entry-level option for those seeking a budget-friendly laptop.

Overall, each of these HP models presents a unique combination of features, ensuring that there’s a suitable option for various user preferences and computing needs. Whether for casual browsing or more demanding tasks, these laptops are built to deliver efficient performance and cater to everyday challenges.