HP V3017LA, V3018CL, V3018US, V3016US, V3015NR, V3011XX, V3014TU, V3013AU, V3009AU, V3010US, V3008AU, V3000T

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© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

Compaq Presario V3000 Notebook PC

Second Edition: April 2007

First Edition: June 2006

Document Part Number: 418333-002

Image 2 Contents
Maintenance and Service Guide Page Safety warning notice Contents Illustrated Parts Catalog Removal and Replacement Procedures Viii Product Description Features Product Description Product Description Resetting the Computer Power Management Component Function External ComponentsFront Components Right-Side Components Left-Side Components Left-Side Components Expansion port 3 describesKeyboard Components Keyboard Components Fn keyTop Components Top Components TouchPad Components TouchPad Components Bottom Components Bottom Components Design Overview Troubleshooting Setup Utility in Windows XPUsing the Setup Utility Changing the Language of the Setup UtilityNavigating and Selecting in the Setup Utility Displaying System InformationRestoring Default Settings in the Setup Utility Select Exit Load Setup Defaults, and then press f10Using Advanced Setup Utility Features Setup Utility Menus Closing the Setup UtilityMain Menu Main MenuSecurity Menu Select To Do ThisSystem Configuration Menu System Configuration MenuSetup Utility in Windows Vista Diagnostics MenuUsing the Setup Utility Select Exit Load Setup Defaults, and then press enter Using Advanced Setup Utility Features Closing the Setup Utility Security Menu System Configuration Menu Diagnostics Menu Disk Self TestTroubleshooting Flowcharts Troubleshooting Flowcharts OverviewFlowchart 2.14-No OS Loading, Optical Drive Flowchart 2.1-Initial Troubleshooting Flowchart No Power PartFlowchart 2.2-No Power, Part Flowchart 2.3-No Power, Part Flowchart 2.4-No Power, Part ExternalFlowchart 2.5-No Power, Part Flowchart 2.6-No Video, Part Flowchart 2.7-No Video, Part Flowchart No Video PartFlowchart 2.8-Nonfunctioning Docking Device if applicable Reseat power Cord in docking Device Power outletFlowchart 2.9-No Operating System OS Loading Flowchart 2.10-No OS Loading, Hard Drive, Part LoadingFlowchart 2.11-No OS Loading, Hard Drive, Part Flowchart No OS Loading Hard Drive, PartFlowchart 2.12-No OS Loading, Hard Drive, Part Flowchart 2.13-No OS Loading, Diskette Drive Flowchart 2.14-No OS Loading, Optical Drive Flowchart 2.15-No Audio, Part Flowchart 2.16-No Audio, Part Flowchart 2.17-Nonfunctioning Device CmosFlowchart 2.18-Nonfunctioning Keyboard Flowchart 2.19-Nonfunctioning Pointing Device Pointing device Not operating Properly Connect computerFlowchart 2.20-No Network/Modem Connection Illustrated Parts Catalog Serial Number LocationComputer Major Components Spare Part Description Number Inch, Wxga display assembly includesSpare Parts Computer Major Components KeyboardsComputer Major Components Top cover rear strips not illustrated Speaker assemblyItem Description Number TouchPadComputer Major Components System boards ExpressCard assemblyDescription Number Computer Major Components Spare Parts Computer Major Components Computer Major Components Base enclosures Fan/heat sink assembly mounting bracketPower connector cables BatteriesComputer Major Components Optical drives include bezel Description Number Hard drives include frame and connectorRTC battery Memory modules, 1-DIMM, DDR2Computer Major Components Item Description Number Mini Card modules Computer Major Components 409497-001 Display Assembly Components Display Assembly Components Spare Part Number Information Mass Storage Devices USB digital drive not illustrated Mass Storage Devices Spare Part Number InformationOptical drives Plastics Kit 417074-001 Plastics KitPlastics Kit Spare Part Number Information Cable Kit 430474-001 Cable KitCable Kit Spare Part Number Information Miscellaneous Spare Parts Miscellaneous not illustratedSpecifications and usage Appendix A, Screw Listing, for more information on screwDescription Number Power cords Spare Part Number Description Sequential Part Number ListingSpare Parts Sequential Part Number Listing Regions listed below South Korea Spare Parts Sequential Part Number Listing Spare Parts Sequential Part Number Listing TouchPad Includes display bezel, microphone, and display enclosure AMD processors Spare Parts Sequential Part Number Listing Spare Parts Sequential Part Number Listing Spare Parts Sequential Part Number Listing Spare Parts Sequential Part Number Listing Removal and Replacement Preliminaries Tools RequiredService Considerations Plastic PartsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Workstation Precautions Use the following grounding precautions at workstationsGrounding Equipment and Methods Relative Humidity Event 10% 40% 55% Typical Electrostatic Voltage LevelsStatic-Shielding Materials Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number# of Screws Removed Disassembly Sequence ChartDisassembly Sequence Chart Start Help and Support Contact supportKeyboard Switch Cover Preparing the Computer for Disassembly Battery Spare Part Number InformationReverse the above procedure to install the battery Hard Drive Hard Drive Spare Part Number InformationRemoving the Hard Drive Cover Removing the Hard Drive Removing the Hard Drive Frame and Connector RTC Battery RTC Battery Spare Part Number InformationComputer Feet Memory Module Memory Module Spare Part Number InformationRemoving the Memory Module Compartment Cover Reverse the above procedure to install a memory module Mini Card Module Mini Card Module Spare Part Number Information802.11a/b/g Wlan module for use in the ROW countries Removing the Mini Card Compartment Cover Reverse the above procedure to install a Mini Card module Optical Drive Optical Drive Spare Part Number InformationRemoving the Optical Drive Bracket Keyboard Keyboard Spare Part Number InformationRemoving the Keyboard Screws Releasing the Keyboard Disconnecting the Keyboard Cable Switch Cover Switch Cover Spare Part Number InformationRemoving the Switch Cover Screws Disconnecting the Switch Cover Cables Removing the Switch Cover Reverse the above procedure to install the switch cover Display Assembly Display Assembly Spare Part Number InformationRemoval and Replacement Procedures Removing the Display Assembly Removing the Display Bezel Screws Display Assembly Subcomponents Spare Part Number Information Removing the Display Inverter Removing the Display Inverter Removing the Display Hinges Removing the Display Lid Switch Module Remove the display panel from the display enclosure Removing the Wireless Antenna Transceivers and Cables Removing the Microphones Top Cover Top Cover Spare Part Number InformationRemoving the Top Cover Screws, Part Disconnecting the TouchPad Cable Lift up the front edge of the top cover and remove it TouchPad TouchPad Spare Part Number InformationRemoving the TouchPad Cable Removing the TouchPad Reverse the above procedure to install the TouchPad Wireless Switch Board Wireless Switch Board Spare Part Number InformationRemoving the Wireless Switch Board Modem Module Modem Module Spare Part Number InformationReverse the above procedure to install the modem module Audio/Infrared Board Audio/Infrared Board Spare Part Number InformationRemoving the Audio/Infrared Board Bluetooth Module Bluetooth Module Spare Part Number InformationReverse the above procedure to install the Bluetooth module USB Board USB Board Spare Part Number InformationReverse the above procedure to install the USB board Speaker Assembly Speaker Assembly Spare Part Number InformationReverse the above procedure to install the speaker assembly System Board System Board Spare Part Number InformationKeyboard Section Removing the System Board Screws Removing the System Board Removing the Modem Cable ExpressCard Assembly ExpressCard Assembly Spare Part Number InformationRemoving the Fan/Heat Sink Assembly Removing the ExpressCard Assembly 23 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number InformationDisconnecting the Fan Cable Removing Fan/Heat Sink Assembly Removing Fan/Heat Sink Assembly Replacing the Thermal Pads Replacing the Thermal Pads Removing the Fan/Heat Sink Assembly Mounting Bracket Removing the Fan/Heat Sink Assembly Mounting Bracket Processor Processor Spare Part Number InformationKeyboard Section Removing the Processor Reverse the above procedure to install a processor Computer Shock Random VibrationInch, WXGA, SVA Display Hard Drives 100-GB 80-GB 60-GB Dimensions Primary 6-cell, Li-Ion Battery EnergyCenter hole diameter DVD/CD-RW Combo DriveApplicable disc Read Write Disc diameterTrack pitch Access timeDisc thickness Audio output levelDVD±RW/R CD-RW Double-Layer Combo Drive DVD-RW System DMA Hardware DMA System FunctionSystem Interrupts Hardware IRQ System FunctionIRQ12 System I/O Addresses Address hexSystem I/O Addresses NIC System Memory Map Memory Map Address hexSystem Memory Map Head Color Qty Length Thread Width Silver Where usedTable A-1 Phillips PM3.0×3.0 Screw Color Qty Length Thread Width Black Where used Table A-2 Black Phillips PM2.0×5.0 Captive ScrewTable A-3 Black Phillips PM2.5×5.0 Screw Table A-3 Black Phillips PM2.5×5.0 Screw Table A-3 Black Phillips PM2.5×5.0 Screw Table A-3 Black Phillips PM2.5×5.0 Screw Black Phillips PM2.5×5.0 Screw Location Table A-3 Black Phillips PM2.5×5.0 Screw Table A-3 Black Phillips PM2.5×5.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-4 Phillips PM2.0×3.0 Screw Table A-5 Phillips PM2.5×7.0 Screw Phillips PM2.5×7.0 Screw Locations Table A-5 Phillips PM2.5×7.0 Screw Table A-5 Phillips PM2.5×7.0 Screw Phillips PM2.5×7.0 Screw Location Table A-6 Phillips PM2.5×9.0 Screw Phillips PM2.5×9.0 Screw Location Table A-6 Phillips PM2.5×9.0 Screw Table A-6 Phillips PM2.5×9.0 Screw Table A-7 Silver Phillips PM2.5×5.0 Screw Table A-7 Silver Phillips PM2.5×5.0 Screw Table A-7 Silver Phillips PM2.5×5.0 Screw Table A-8 Phillips PM2.0×4.0 Screw Table A-8 Phillips PM2.0×4.0 Screw Table A-8 Phillips PM2.0×4.0 Screw Table A-8 Phillips PM2.0×4.0 Screw Table A-9 Phillips PM2.0×2.0 Screw Table A-10 Phillips PM2.5×4.0 Screw Table A-11 Phillips PM2.0×8.0 Screw Color Qty Length Thread Width Silver 13.0 mm Where used Table A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder ScrewTable A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Table A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Table A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Backup and Recovery in Windows XP Recovering System InformationBacking Up Your Information Using System Restore Points Creating Recovery Discs Restoring to a Previous Date and TimeBackup and Recovery in Windows XP Reinstalling Software Programs and Drivers Reinstalling Preinstalled Programs and DriversPerforming a Recovery Reinstalling Programs from DiscsRecovering from the Recovery Discs Deleting the Recovery Partition on the Hard Drive Select Start All Programs System Recovery PC RecoveryUpdating Reinstalled Software » Select Start Help and SupportBackup and Recovery in Windows Vista Backup and Recovery in Windows Vista Select Start Control Panel System and Maintenance System Creating Recovery Discs Select Start All Programs Recovery Manager Recovery Manager Select Start Control Panel Programs Uninstall a program Performing a Recovery Deleting the Recovery Partition on the Hard Drive Updating Reinstalled Software Display Component Recycling Display Component Recycling Removing the Display Bezel Screw Covers and Screws Removing the Display Bezel Removing the Display Inverter Board Removing the LCD Panel Removing the LCD Panel Frame Screws Removing the LCD Panel Frame Removing the Backlight Cover Releasing the Backlight Cables Removing the Backlight Frame Slide the backlight out of the backlight frame Releasing the LCD Panel Remove the LCD panel Pin Signal Table E-1 Universal Serial BusTable E-2 RJ-45 Network Table E-3 Video-Out Table E-4 External Monitor Table E-5 RJ-11 Modem Table E-6 Audio-In Microphone Table E-7 Audio-Out HeadphonePower Cord Set Requirements Conductor Power Cord SetGeneral Requirements Country/Region Accredited Agency Applicable Note Number Conductor Power Cord Set RequirementsCountry/Region-Specific Requirements Kema Index Index Expansion port 3 1-10 ExpressCard assembly removal Illustrated 3-22 removal 5-13 Memory Reader Num lock key Screw Kit, spare part number Identifying Index-8
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