Troubleshooting
Removal Problems and Solutions
Problem | Possible Cause | Solution |
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The blue indicator | The notebook is not | Turn on the notebook. |
light does not | powered on. |
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illuminate. |
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| The Expansion Base is not | Plug the Expansion Base |
| plugged into AC power. | into an AC power outlet. |
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| The expansion cable on | Connect the expansion cable |
| the Expansion Base is | to the expansion connector. |
| not connected to the |
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| expansion connector on |
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| the notebook. |
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| The notebook is in | Remove the notebook from |
| suspend/hibernate mode. | suspend or hibernate mode. |
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The speakers have | The Expansion Base | Adjust the volume buttons. |
little or no volume. | speakers are muted or the |
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| volume is set too low. |
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The notebook | The Expansion Base is not | Plug the Expansion Base |
shuts down. | plugged into an AC power | into an AC power outlet. |
| outlet, draining the |
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| notebook battery pack. |
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The wireless | The receiver is not | Plug the receiver into a |
keyboard or mouse | plugged into an available | USB port. |
does not work. | USB port. |
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| The receiver and keyboard | Synchronize the devices by |
| or mouse have not been | pressing the appropriate |
| synchronized. | buttons. Refer to the “Using |
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| the Expansion Base” |
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| chapter,“Using the Wireless |
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| Keyboard and Mouse” |
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| section for more information. |
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| The keyboard or mouse | Make sure that batteries are |
| has no battery power. | inserted correctly in the |
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| keyboard or mouse and that |
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| the batteries are functional. |
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Reference Guide |