HP CQ62z-300, CQ62-411NR manual End User License Agreement Eula, Contacting Customer Support

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End User License Agreement (EULA)

BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING ANY SOFTWARE PRODUCT PRE-INSTALLED ON THIS PC, YOU AGREE TO BE BOUND BY THE TERMS OF THE HP EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. For any further information or for requesting a full refund of the PC, please contact your local point of sale (the seller).

Contacting Customer Support

If the information provided in your User Guide or Learning Center does not address your questions, you can contact HP Customer Support at:

www.hp.com/go/contactHP

Here you can:

■Chat online with an HP technician.

✎When technical support chat is not available in a particular language, it is available in English.

■E-mail HP Customer Support.

■Find HP Customer Support worldwide telephone numbers.

■Locate an HP service center.

Serial Number Label Information

The serial number label, located on the bottom of the computer, provides important information that you may need when contacting technical support.

1

Product name

4

Warranty period

 

 

 

 

2

Serial number

5

Model description (select models)

 

 

 

 

3

Product number

 

 

 

 

 

 

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Contents
Page Linux Users Subscription Services for Business NotebookUser Guides Windows UsersEnd User License Agreement Eula Contacting Customer SupportSerial Number Label Information Warranty Information Contents Appendix B Specifications Finding information Finding Help and SupportFinding the user guides Identifying installed software and hardware Protecting your computer from viruses Creating recovery discsWhats next? Protecting the computerProtecting your privacy Protecting the computer from power surgesUsing the computer safely Connecting to the Internet Choosing the type of Internet access availableChoosing an ISP Using ISP-provided icons Connecting to an existing wireless networkPurchase high-speed Internet service Setting up a wireless networkConfigure the computer to connect to the wireless network Purchase and install a wireless routerConnecting to a wired network Locating and installing software Installing additional hardware and softwareUpdating the software installed on the computer Installing hardwareTurning off the computer Computer is unable to start up TroubleshootingTroubleshooting resources Quick troubleshootingComputer is unusually warm Computer screen is blankSoftware is functioning abnormally Computer is on but not respondingAn external device is not working Wireless network connection is not workingPage Appendix a Backup and recovery Backing up your information Select Start All Programs Maintenance Backup and Restore Using Windows Backup and RestoreWhen to create restore points Using system restore pointsRecovering using the recovery discs Performing a recoveryRecovering using the partition on the hard drive Appendix B Specifications Input powerOperating environment Page Cleaning the display Cleaning the TouchPad and keyboardAppendix C Routine care Traveling and shipping Index Index
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