HP CQ62-231NR, CQ62-238DX manual Summary, Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC

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Compaq Presario CQ62 Notebook

PC and HP G62 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

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Contents Maintenance and Service Guide SUMMARYCompaq Presario CQ62 Notebook PC and HP G62 Notebook PC Copyright 2010 Hewlett-Packard Development Company, L.P ENWW MSG revision historyiv MSG revision history Safety warning notice vi Safety warning notice 4 Removal and replacement procedures Table of contents1 Product description External component identification5 Setup Utility 7 Backup and recovery 6 Specifications8 Connector pin assignments 9 Power cord set requirementsIndex 10 RecyclingCompaq 1 Product descriptionPresario Discrete2 Chapter 1 Product description 3072 MB 1024 MB × 1 + 4 Chapter 1 Product description ENWW 6 Chapter 1 Product description Identifying the hardware 2 External component identification1. Select Start My Computer 3. Select Hardware tab Device ManagerTop components 3. Select Mouse settingsTouchPad 1. Select Start Devices and PrintersLights Button and speakers Keys Wireless antenna DisplaySends and receives signals from one or more wireless devices Internal microphoneRight-side components Left-side components Bottom components Wireless antennasagency that regulates wireless devices in your country or 16 Chapter 2 External component identification Additional hardware components 18 Chapter 2 External component identification Serial number location 3 Illustrated parts catalog20 Chapter 3 Illustrated parts catalog Computer major componentsHP G62 biscotti computer models Spare part number 22 Chapter 3 Illustrated parts catalogTouchpad button board Hard driveComputer major components 24 Chapter 3 Illustrated parts catalog Wireless WLAN modulePower connector includes cable BatteryUSB board Base enclosureHard drive cover 26 Chapter 3 Illustrated parts catalogMemory module cover Presario CQ62 with webcam and microphone modules Display assembly components595190-001 Presario CQ62 with microphone module only28 Chapter 3 Illustrated parts catalog 1 Hard drive bay cover includes captive screws Plastics Kit30 Chapter 3 Illustrated parts catalog Mass storage devicesMass storage devices 32 Chapter 3 Illustrated parts catalog Miscellaneous partsSequential part number listing 34 Chapter 3 Illustrated parts catalog Sequential part number listing 36 Chapter 3 Illustrated parts catalog Sequential part number listing 38 Chapter 3 Illustrated parts catalog Preliminary replacement requirements 4 Removal and replacement proceduresService considerations Tools requiredDrive handling Cables and connectorsElectrostatic discharge damage Grounding guidelinesWorkstation guidelines Packaging and transporting guidelinesMaterial Equipment guidelinesVoltage protection level Serial number Component replacement proceduresComputer feet Battery Hard drive 6. Disconnect the hard drive cable from the system board 48 Chapter 4 Removal and replacement procedures7. Remove the hard drive 4 from the hard drive bay Reverse this procedure to install the hard drive Optical drive 6. Remove the optical drive bracket 3. Grasp the bezel and slide the optical drive out of the computerWLAN module ENWW 54 Chapter 4 Removal and replacement procedures Reverse this procedure to install a WLAN moduleMemory module 56 Chapter 4 Removal and replacement procedures Reverse this procedure to install a memory module6. Remove the module 2 by pulling it away from the slot at an angle Keyboard 58 Chapter 4 Removal and replacement procedures 8. Remove the keyboard Reverse this procedure to install the keyboard3. Turn the computer display-side up with the front toward you 4. Open the computer as far as possibleTop cover a. Battery see Battery on page b. Hard drive See Hard drive on pagec. Optical drive see Optical drive on page d. WLAN module see WLAN module on page60 Chapter 4 Removal and replacement procedures Reverse this procedure to install the switch cover a. Optical drive see Optical drive on page Speaker assemblyb. Keyboard see Keyboard on page c. Top cover see Top cover on page a. Hard drive see Hard drive on page Power button boardb. Optical drive see Optical drive on page c. Keyboard see Keyboard on page d. Top cover see Top cover on pageTouchPad button board Modem module 66 Chapter 4 Removal and replacement procedures USB board 68 Chapter 4 Removal and replacement procedures Reverse this procedure to install the USB boardPower connector Display assembly ENWW 72 Chapter 4 Removal and replacement procedures Reverse this procedure to install the display assembly7. Lift the display panel 2 straight up to remove it 1 Two mylar screw covers on the display bezel bottom edgeReverse this procedure to install the webcam module Reverse this procedure to install the display bezel10. Remove the display bezel Reverse this procedure to install the display panel Reverse this procedure to install the display hinge covers74 Chapter 4 Removal and replacement procedures Reverse this procedure to install the display panel brackets System board RTC battery see RTC battery on pageMemory modules see Memory module on page WLAN module see WLAN module on pagee. Speaker assembly see Speaker assembly on page Processor see Processor on page Fan/heat sink assembly see Fan/heat sink assembly on pagef. Speaker assembly see Speaker assembly on page RTC batteryg. Display assembly see Display assembly on page a. Hard drive see Hard drive on page b. WLAN see WLAN module on pageReverse this procedure to install the RTC battery 3. Lift the battery 2 out of the computer80 Chapter 4 Removal and replacement procedures f. Display assembly see Display assembly on page Fan/heat sink assemblyg. System board see System board on page 82 Chapter 4 Removal and replacement procedures 4. Remove the fan/heat sink assembly 2 by lifting straight up2. Disconnect the fan cable from the system board Reverse this procedure to install the fan/heat sink assembly 4. Remove the fan/heat sink assembly 3 by lifting straight up84 Chapter 4 Removal and replacement procedures NOTE All processor spare part kits include thermal material Processorh. Fan/heat sink assembly see Fan/heat sink assembly on page 2. Lift the processor 2 straight up and remove it Reverse this procedure to install the processor88 Chapter 4 Removal and replacement procedures Computer Setup in Windows 5 Setup UtilityStarting Setup Utility Using Setup UtilityDisplaying system information Navigating and selecting in Setup UtilityRestoring default settings in Setup Utility Exiting Setup Utility Setup Utility menusMain menu Security menuDiagnostics menu System Configuration menuand f12 functions of Setup Utility in intervals of 5 seconds each Starting Computer Setup Computer Setup in LinuxUsing Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup File menu Computer Setup menusComputer Setup in Linux Language Built-in device options 100 Chapter 5 Setup Utility Computer specifications 6 Specifications39.6-cm 15.6-in display specifications Pixel resolution 102 Chapter 6 SpecificationsTotal power consumption 39.6 cmHard drive specifications Hard drive specificationsApplicable disc Random access timeCache buffer Data transfer rateENWW 1. Select Start Computer System resource specificationsResources by type Resources by connection 4. Click Device ManagerWindows 7 Backup and recoveryCreating recovery discs Backing up your information 1. Select Start All Programs Maintenance Backup and Restore Using Windows Backup and RestoreUsing system restore points Performing a recoveryWhen to create restore points Create a system restore pointRecovering from the dedicated recovery partition select models only Recovering from the recovery discsSelect Start All Programs Recovery Manager Recovery Manager 2. Click System Recovery in the Recovery Manager windowLinux backup and recovery 114 Chapter 7 Backup and recovery Audio-out headphone 8 Connector pin assignmentsAudio-in microphone 116 Chapter 8 Connector pin assignments External monitorRJ-45 network RJ-11 modemRJ-11 modem 118 Chapter 8 Connector pin assignments HDMIUniversal Serial Bus Universal Serial Bus120 Chapter 8 Connector pin assignments Requirements for all countries or regions 9 Power cord set requirementsCountry/region Requirements for specific countries or regionsAccredited agency Applicable note number10 Recycling BatteryDisplay 3. Remove the display bezel Perform the following steps to disassemble the display assembly124 Chapter 10 Recycling 6. Remove the display panel assembly 2 from the display enclosure 11. Lift the top edge of the backlight cover 2 and swing it outward 9. Remove the display panel frame 2 from the display panel12. Remove the backlight cover 13. Turn the display panel right-side up16. Remove the backlight frame from the display panel 15. Turn the display panel upside down18. Disconnect the display cable 1 from the LCD panel 17. Remove the backlight from the backlight frame20. Release the LCD panel 3 from the display rear panel 128 Chapter 10 Recycling22. Remove the LCD panel 23. Recycle the LCD panel and backlight 130 Chapter 10 Recycling Index Symbols/NumericsPage Page Page
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