HP CQ60-422DX DVD movie is not visible on an external display, Device driver must be reinstalled

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A DVD movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f5 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and Support.

The process of burning a disc does not begin, or it stops before completion

●Be sure that all other programs are closed.

●Turn off Sleep mode and Hibernation.

●Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.

●Be sure that the disc is inserted properly.

●Select a slower write speed and try again.

●If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

●Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager.

A device driver must be reinstalled

1.Remove any discs from the optical drive.

2.Select Start > Control Panel > System and Security. Then in the System area, click Device Manager.

3.In the Device Manager window, click the arrow next to the type of driver you want to uninstall and reinstall (for example, DVD/CD ROMs, Modems, and so on).

4.Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat for any other drivers you want to delete.

5.In the Device Manager window, click Action, and then click Scan for hardware changes. Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers.

NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart.

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Contents Multimedia Product notice Table of contents Troubleshooting Multimedia features Component Description Identifying your multimedia componentsAdjusting the volume Using the media activity hotkeys Using the media activity functionsUsing other preinstalled multimedia software Using DVD Play softwareInstalling multimedia software from a disc Multimedia softwareChecking your audio functions Connecting external audio devicesAudio Select Start All Programs Accessories Sound Recorder Video Connecting an external monitor or projectorConfiguring audio for Hdmi select models only Connecting an Hdmi device select models onlyPage Optical drive Identifying the installed optical driveDVD±RW/R Using optical discsSelecting the right disc Blu-ray discs Playing music Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam select models only Webcam tips Adjusting webcam propertiesOptical disc tray does not open for removal of a CD or TroubleshootingDisc does not play Computer does not detect the optical driveDVD movie stops, skips, or plays erratically Disc does not play automaticallyDVD movie is not visible on an external display Device driver must be reinstalledObtaining the latest Windows device drivers Obtaining the latest HP device driversDVD Index
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CQ60-615DX, CQ60-422DX, CQ60-423DX specifications

The HP CQ60 series laptops, including models like the CQ60-423DX, CQ60-422DX, CQ60-514NR, and CQ60-615DX, were designed to cater to everyday computing needs with a focus on providing a balance of performance, affordability, and portability. These laptops, popular in their time, have made a mark in the budget-friendly laptop segment.

At the heart of these models is the Intel Celeron processor, a reliable choice for basic tasks such as web browsing, document editing, and media consumption. With configurations featuring up to 4GB of RAM, these laptops offer a stable performance for multitasking on simple applications. The CQ60 series is typically equipped with a 15.6-inch display, providing a decent viewing experience for watching videos and browsing photographs, along with a resolution that supports good image clarity for everyday use.

Storage options in the CQ60 series vary, with hard drives typically ranging up to 500GB. This ample storage space is sufficient for housing documents, media files, and a variety of applications, making the CQ60 suitable for students and professionals alike. The integrated graphics capability allows for light gaming and streaming, although they may not handle high-end graphic-intensive games or applications.

In terms of connectivity, these laptops come with features like built-in Wi-Fi and multiple USB ports, making it easy to connect to the internet and peripherals. Additionally, some models in the series include HDMI output, allowing users to connect their laptops to larger screens for presentations or entertainment purposes.

The design of the CQ60 series showcases a streamlined, textured chassis that combines aesthetics with functionality. Weighing around 5.5 pounds, the laptops are relatively portable, making them easy to carry for on-the-go use. Battery life is decent for casual users, allowing for several hours of use on a single charge, which is essential for students or professionals moving between classes or meetings.

In summary, the HP CQ60-423DX, CQ60-422DX, CQ60-514NR, and CQ60-615DX laptops offer solid specifications for everyday tasks. With their combination of performance, affordability, and user-friendly design, they serve as reliable machines for users who need a dependable laptop for daily computing needs. While they may not be the most powerful options available today, their value for typical office work, educational purposes, and basic entertainment makes them a notable consideration in the budget laptop market.
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