Obtaining the latest HP device drivers

6.Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.

7.Try running your program again.

If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following section.

1.Open your Internet browser, go to http://www.hp.com/support, and select your country or region.

2.Click the option for software and driver downloads, type your computer model number in the product box, and then press enter.

– or –

If you want a specific SoftPaq, enter the SoftPaq number (do not put sp in front of the number) in the Search box, press enter, and follow the instructions provided. Proceed to step 6.

3.Click your specific product from the models listed.

4.Click the Windows 7 operating system.

5.When the list of drivers is displayed, click an updated driver to open a window containing additional information.

6.Click Install now to install the updated driver without downloading the file.

– or –

Click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive.

After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install.

7.If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device.

Obtaining the latest Windows device drivers

You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products.

To use Windows Update:

1.Click Start > All Programs > Windows Update.

NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates.

2.Click Check for Updates.

3.Follow the on-screen instructions.

26 Chapter 7 Troubleshooting

CQ60-615DX, CQ60-422DX, CQ60-423DX specifications

The HP CQ60 series laptops, including models like the CQ60-423DX, CQ60-422DX, CQ60-514NR, and CQ60-615DX, were designed to cater to everyday computing needs with a focus on providing a balance of performance, affordability, and portability. These laptops, popular in their time, have made a mark in the budget-friendly laptop segment.

At the heart of these models is the Intel Celeron processor, a reliable choice for basic tasks such as web browsing, document editing, and media consumption. With configurations featuring up to 4GB of RAM, these laptops offer a stable performance for multitasking on simple applications. The CQ60 series is typically equipped with a 15.6-inch display, providing a decent viewing experience for watching videos and browsing photographs, along with a resolution that supports good image clarity for everyday use.

Storage options in the CQ60 series vary, with hard drives typically ranging up to 500GB. This ample storage space is sufficient for housing documents, media files, and a variety of applications, making the CQ60 suitable for students and professionals alike. The integrated graphics capability allows for light gaming and streaming, although they may not handle high-end graphic-intensive games or applications.

In terms of connectivity, these laptops come with features like built-in Wi-Fi and multiple USB ports, making it easy to connect to the internet and peripherals. Additionally, some models in the series include HDMI output, allowing users to connect their laptops to larger screens for presentations or entertainment purposes.

The design of the CQ60 series showcases a streamlined, textured chassis that combines aesthetics with functionality. Weighing around 5.5 pounds, the laptops are relatively portable, making them easy to carry for on-the-go use. Battery life is decent for casual users, allowing for several hours of use on a single charge, which is essential for students or professionals moving between classes or meetings.

In summary, the HP CQ60-423DX, CQ60-422DX, CQ60-514NR, and CQ60-615DX laptops offer solid specifications for everyday tasks. With their combination of performance, affordability, and user-friendly design, they serve as reliable machines for users who need a dependable laptop for daily computing needs. While they may not be the most powerful options available today, their value for typical office work, educational purposes, and basic entertainment makes them a notable consideration in the budget laptop market.