HP CQ57-218NR, CQ57-229WM, CQ57-212NR, CQ57-214NR manual Using System Diagnostics

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BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1.Windows 7—Open Windows Explorer by selecting Start > Computer. Windows XP—Open Windows Explorer by selecting Start > My Computer.

2.Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3.Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4.Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins.

5.Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:

Start-up test—This test analyzes the main computer components that are required to start the computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1.Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2.Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

Using System Diagnostics

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Contents Compaq Presario CQ57 Notebook PC First Edition March Document Part Number Safety warning notice Iv Safety warning notice Table of contents Specifications Power cord set requirements Viii Processors Product descriptionChipset NorthbridgeCategory Description Computer models Switchable discrete graphics notEquipped with an AMD processor Intel processor PanelOptical drive select WirelessAudio and video EthernetCard PowerPorts KeyboardOperating system Preinstalled Serviceability End-user replaceable partsSecurity Display External component identificationComponent Description HP HP MediaSmart HPComponent ButtonFn key KeysLights TouchPad Environmental Notices Left sideRight side Bottom Illustrated parts catalog Service tagService technician determine what components Computer major components Component Spare part number Power button board includes cablePlastics Kit, includes Power connector cableWlan module BatteryComponent Spare part number Cable Kit, includes 646119-001 Cable KitDisplay assembly subcomponents Hard Drive Hardware Kit , includes Mass storage devicesMiscellaneous parts Component Spare part number HP Smart AC adapterScrew Kit Plastics Kit Spare part number Description Sequential part number listingHard drive bracket, or screws Sequential part number listing 646181-001 Preliminary replacement requirements Removal and replacement proceduresService considerations Tools requiredDrive handling Grounding guidelinesPreliminary replacement requirements Packaging and transporting guidelines Material Use Voltage protection level Equipment guidelinesService tag Component replacement proceduresComputer feet Description Spare part number BatteryOptical drive select models only Page Page Wlan module Page Memory module Hard drive Page Page Keyboard Page Page Top cover Page Page Page Power button board TouchPad button board Page USB board Power connector cable Page Speakers Optical drive connector cable Display assembly Page Page Page Page Page Page System board Page Page RTC battery Page Fan/heat sink assembly Page Component replacement procedures Page Page Page Processor Page Using Setup Utility Setup Utility Bios and System DiagnosticsStarting Setup Utility Changing the language of Setup UtilityDisplaying system information Navigating and selecting in Setup UtilityRestoring factory settings in Setup Utility Exiting Setup UtilityUpdating the Bios Determining the Bios version Using System Diagnostics Computer specifications SpecificationsInch display specifications Hard drive specifications Restore Backup and recoveryCreating restore media Select Start All Programs Recovery Manager Recovery Manager Performing a system restoreChanging the computer boot order Restoring using the restore mediaBacking up and recovering your information Using Windows system restore points Using Windows Backup and RestoreCreate a system restore point Requirements for all countries Power cord set requirementsCountry/region Accredited agency Applicable note number Requirements for specific countries and regionsRecycling BatteryPage Page Page Page Page Index Hdmi Procedures
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