HP CQ41-208TU, CQ41-205TX, CQ41-204TX, CQ41-206TX manual Computer does not detect the optical drive

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The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1.Remove any discs from the optical drive.

2.Click Start > Control Panel > System and Security. Then in the System area, click Device Manager.

3.In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.

4.Right-click the optical device listing to perform the following tasks:

●Update driver software

●Disable

●Uninstall

●Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.

●Click Properties to see if the device is working properly:

◦The Properties window provides details about the device to help you troubleshoot issues.

◦Click the Driver tab to update, disable, or uninstall drivers for this device.

52 Chapter 4 Multimedia

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Contents Page Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Multimedia Drives External devices and external media cards 117 Features Identifying hardwareTouchPad ComponentsTop components Lights ComponentsFeatures Panel System and Security Power Options Buttons and speakersKeys Fn keyDisplay Front components Rear componentRight-side components Left-side components Bottom components Wireless antennas Additional hardware components Labels Wireless, local area network, and modem Using wireless devicesUsing the wireless button Identifying wireless and network status iconsUsing the wireless controls Using HP Wireless Assistant Using operating system controlsUsing a Wlan Setting up a WlanProtecting your Wlan Use a wireless transmitter with built-in securityUse wireless encryption Work behind a firewallConnecting to a Wlan Roaming to another networkUsing Bluetooth wireless devices select models only Bluetooth and Internet Connection Sharing ICSTroubleshooting wireless connection problems Cannot connect to a WlanCurrent network security codes are unavailable Cannot connect to a preferred networkNetwork icon is not displayed Cannot connect to the wireless router Wlan connection is very weakUsing the modem select models only Connecting a modem cableViewing the current location selection Connecting a country-specific modem cable adapterSelecting a location setting Adding new locations when traveling Select Start Devices and PrintersCheck for pulse or tone dialing Solving travel connection problemsCheck the telephone line type Set the modem to ignore dial tonesConnecting to a local area network Clear the check box for Wait for dial tone before dialingUsing the TouchPad Pointing devices and keyboardSetting TouchPad preferences Connecting an external mouseUsing keyboard hotkeys Function HotkeyDisplaying system information Opening Help and SupportOpening a Web browser Switching the screen imageOpening the Print Options window Decreasing screen brightness Initiating SleepInitiating QuickLock Increasing screen brightnessPlaying previous track or section of an audio CD or a DVD Playing, pausing or resuming an audio CD or a DVDStopping an audio CD or a DVD Playing next track or section of an audio CD or a DVDUsing keypads Num lk keySwitching key functions on the embedded numeric keypad Using the embedded numeric keypadUsing an optional external numeric keypad Enabling and disabling the embedded numeric keypadCleaning the TouchPad and keyboard Multimedia features MultimediaIdentifying your multimedia components Environmental NoticesAdjusting the volume Click Customize notification iconsUsing the media activity hotkeys Installing multimedia software from a disc Using DVD Play softwareUsing other preinstalled multimedia software Multimedia softwareAudio Connecting external audio devicesSelect Start All Programs Accessories Sound Recorder Checking your audio functionsConnecting an external monitor or projector VideoConnecting an Hdmi device Configuring audio for Hdmi Webcam select models only Webcam tipsAdjusting webcam properties Troubleshooting Computer does not detect the optical drive Disc does not play automatically Select Advanced Settings Monitor tabDisc does not play DVD movie stops, skips, or plays erratically DVD movie is not visible on an external displayRemove any discs from the optical drive Obtaining the latest HP device drivers Obtaining the latest Windows device driversUsing power-saving states Power managementSetting power options Initiating and exiting SleepUsing the battery meter Initiating and exiting HibernationViewing the current power plan Using power plansSetting password protection on wakeup Selecting a different power planUsing external AC power Connecting the AC adapter Testing an AC adapter Using Battery Check Using battery powerFinding battery information in Help and Support Displaying the remaining battery charge Inserting or removing the batteryCharging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Resolving a low battery level Disable Hibernation and Sleep Calibrating a batteryFully charge the battery Reenable Hibernation and Sleep Discharge the batteryFully recharge the battery Disposing of a used battery Conserving battery powerStoring a battery Replacing the batteryShutting down the computer Click Shut downDrives Handling drivesSelect Start Computer Identifying the installed optical driveOptical drive Using optical discs DVD±RW/RCD-RW discs Selecting the right discCD-R discs DVD±R discsBlu-ray Disc Playing a CD, DVD, or BDLightScribe DVD+R discs Select Start Default Programs Change AutoPlay settings Configuring AutoPlayChanging DVD region settings Copying a CD or DVD Select Start All Programs CyberLink DVD Suite Power2GoObserving the copyright warning Creating burning a CD or DVD Removing an optical disc CD, DVD, or BD Removing the optical drive Using external drives Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Replacing the hard drive Page Page Tighten the hard drive cover screws Replacing the hard drive External devices and external media cards Using a USB deviceConnecting a USB device Removing a USB device Using Digital Media Slot cards Inserting a digital cardRemoving a digital card Memory modules Page Page Page Security Protecting the computerUsing passwords Setting passwords in WindowsSetting passwords in Setup Utility Administrator passwordPower-on password Entering an administrator passwordUsing antivirus software Using firewall softwareInstalling critical security updates Installing an optional security cableSetup Utility Bios Starting Setup UtilityNavigating and selecting in Setup Utility Using Setup UtilityChanging the language of Setup Utility Restoring default settings in Setup Utility Main menu Setup Utility menusExiting Setup Utility Security menuSystem Configuration menu Diagnostics menuSoftware updates Updating the Bios Determining the Bios versionDownloading a Bios update Updating programs and drivers Backup and recovery Creating recovery discs Backing up your information Using Windows Backup and Restore Select Start All Programs Maintenance Backup and RestoreCreate a system restore point Using system restore pointsWhen to create restore points Restore to a previous date and timeSelect Start All Programs Recovery Manager Recovery Manager Performing a recoveryRecovering from the recovery discs Click System Recovery in the Recovery Manager windowSymbols/Numerics IndexJacks Ssid Page Wlan label 14 Wlan module 11 writable media Index

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