HP CQ40-705TX, CQ41-206AU, CQ40-748TU, CQ41-204AU manual Computer does not detect the optical drive

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The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1.Remove any discs from the optical drive.

2.Click Start > Control Panel > System and Security. Then in the System area, click Device Manager.

3.In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.

4.Right-click the optical device listing to perform the following tasks:

Update driver software

Disable

Uninstall

Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.

Click Properties to see if the device is working properly:

-The Properties window provides details about the device to help you troubleshoot issues. -Click the Driver tab to update, disable, or uninstall drivers for this device.

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Contents Multimedia Product notice Table of contents Troubleshooting Multimedia features Component Description Identifying your multimedia componentsUsing the DVD button select models only Adjusting the volume Page Using the media activity hotkeys Using the media activity functionsUsing other preinstalled multimedia software Using DVD Play softwareInstalling multimedia software from a disc Multimedia softwareAudio Checking your audio functions Connecting external audio devicesVideo Connecting an external monitor or projectorConnecting an Hdmi device Configuring audio for Hdmi Optical drive Identifying the installed optical driveDVD±RW/R Using optical discsCD-R discs Selecting the right discCD-RW discs DVD±R discsBlu-ray Disc LightScribe DVD+R discsPlaying music Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam select models only Webcam tips Adjusting webcam propertiesOptical disc tray does not open for removal of a CD or TroubleshootingComputer does not detect the optical drive Disc does not play automatically Disc does not playDVD movie is not visible on an external display DVD movie stops, skips, or plays erraticallyRemove any discs from the optical drive Obtaining the latest Windows device drivers Obtaining the latest HP device driversDVD Index
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CQ40-633TU, CQ40-626AU, CQ40-606AU, CQ40-612BR, CQ41-209AX specifications

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