HP 907EA manual Troubleshooting

Page 25

3

Troubleshooting

To solve a problem:

1.See “Quick Solutions Checklist,” next in this chapter.

2.See the Troubleshooting guide on the Documentation Library CD.

3.If the problem persists, see the last section in this chapter, “Contacting Compaq.”

Getting Started

3–1

Page 24 Page 26
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Page 24 Page 26
Contents
Getting Started Page Using This Guide Style Explanation Keys Text StylesFollowing a Path Paths and ViewsChoosing a View Mode Contents Index Setting Up the Hardware Setting Up the NotebookInstalling the Battery Pack Connecting the Notebook to External Power Opening the Notebook Turning On the Notebook Turning Off the Notebook Setting Up the SoftwareUsing the Notebook Safely Getting Started Selecting Screen Settings Selecting Regional SettingsBeginning to Use the Notebook Protecting the Notebook Against Viruses Installing Software in Windows XP Professional Installing Optional SoftwareInstalling Software in Windows XP Home To insert the Documentation Library CD Accessing Notebook DocumentationDisplaying the Documentation Library Menu Opening the Documentation Library CDFor Information About These Topics Select This Guide Using the Documentation Library CDFinding a Topic Within a Guide Troubleshooting Is the Notebook Receiving Power? Quick Solutions ChecklistIs the Notebook in Standby or Hibernation? Is the Notebook Turned On?Is the System Unresponsive? Is the Notebook Overheated?Is an External Device Not Working? Are You Using All Available Documentation?Is Software Functioning Abnormally? Preparing to Call Technical Support Contacting CompaqTaking the Notebook to a Service Provider Display Components Identifying External HardwareDisplay Components Pointing Device Components Pointing Device ComponentsTop Components Power Lights Power LightsTop Components Top Components Keyboard and Drive Lights Keyboard and Drive LightsTop Components Power and Volume Controls Power and Volume ControlsTop Components Easy Access Buttons and Keyboard Keys Easy Access Buttons and Keyboard KeysTop Components Function and Keypad Keys Function and Keypad KeysFront Panel Components Front Panel ComponentsRear Panel Components Connectors ConnectorsRear Panel Components Rear Panel Components Vents and Jacks Vents and JacksLeft Side Components Left Side ComponentsRight Side Components Right Side ComponentsMemory and Mini PCI Compartments Underside ComponentsUnderside Components Memory and Mini PCI Compartments Underside Components Labels LabelsAdditional Standard Components Documentation and Restore CDsAdditional Standard Components Cord and Cables Cord and CablesAdditional Standard Components Adapters and Accessories Adapters and AccessoriesGetting Started Index Index-2 Getting Started Maintenance, Shipping and Travel Regulatory and Safety Notices Troubleshooting guide 2-8,4-15turning off the notebook Index-6 Getting Started
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