58SERVICING YOUR C 1
If All Else Fails – Call Us for Help
Call your Parasound dealer or Parasound’s Technical Service Department
a)refer you to an authorized Parasound repair center near you, or
b)authorize return of the unit to us and advise you of the correct procedure.
Procedure for Returning your C 1 to Parasound for Service
If we determine that you should send your C 1 to Parasound, we’ll give you a Return Authorization (RA) number. This RA number must be clearly marked on the outer carton only.
IMPORTANT: Enclose a copy of your original purchase receipt. A unit is eligible for warranty repair ONLY when the receipt shows that the unit was purchased from an Authorized Parasound Dealer. A unit obtained through unauthorized channels is not eligible for warranty repair. Parasound is not responsible for any sellers’ misrepresentations about our warranties or other service policies.
For a
We do not accept any of the following:
•Units with collect shipping charges
•Units without a valid RA number
•Units without a suitable shipping carton
•Units that show visible or audible evidence of shipping damage caused by improper packing
For a
Important Notice – Shipping the C 1
Before shipping the unit to Parasound, you MUST
We cannot stress enough the importance of properly packing your C 1. Shipping damage resulting from inadequate packing can cost you a lot of money and significantly increase the time required for repair.
Ship the unit with adequate insurance. Once warranty repairs have been performed, the unit will be returned to you via prepaid UPS within the continental United States.