58SERVICING YOUR C 1

If All Else Fails – Call Us for Help

Call your Parasound dealer or Parasound’s Technical Service Department toll-free at

1-866-770-TECH (8324). We can often help you solve the problem, with simple diagnostic tests you can perform yourself. If we determine that your C 1 will need further inspection or servicing, we will:

a)refer you to an authorized Parasound repair center near you, or

b)authorize return of the unit to us and advise you of the correct procedure.

Procedure for Returning your C 1 to Parasound for Service

If we determine that you should send your C 1 to Parasound, we’ll give you a Return Authorization (RA) number. This RA number must be clearly marked on the outer carton only.

IMPORTANT: Enclose a copy of your original purchase receipt. A unit is eligible for warranty repair ONLY when the receipt shows that the unit was purchased from an Authorized Parasound Dealer. A unit obtained through unauthorized channels is not eligible for warranty repair. Parasound is not responsible for any sellers’ misrepresentations about our warranties or other service policies.

For a non-warranty repair, contact us for an estimate of the repair charges before you ship the unit to us. The same packing and Return Authorization number procedures apply.

We do not accept any of the following:

•Units with collect shipping charges

•Units without a valid RA number

•Units without a suitable shipping carton

•Units that show visible or audible evidence of shipping damage caused by improper packing

For a non-warranty repair, contact us for an estimate of the repair charges before you ship the unit to us. The same packing and Return Authorization number procedures apply.

Important Notice – Shipping the C 1

Before shipping the unit to Parasound, you MUST re-pack the unit into its fitted foam inserts and its original carton. If you do not have the original packing cartons and foam inserts, call us for new packing materials that we can provide to you for a nominal charge. Use of any other carton and packing materials will probably result in shipping damage, and refusal of the unit. Common carriers such as UPS seldom pay claims for damage incurred during shipment when a product is surrounded only with Styrofoam “peanuts” or otherwise improperly packed.

We cannot stress enough the importance of properly packing your C 1. Shipping damage resulting from inadequate packing can cost you a lot of money and significantly increase the time required for repair.

Ship the unit with adequate insurance. Once warranty repairs have been performed, the unit will be returned to you via prepaid UPS within the continental United States.

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Parasound Halo C1 Controller manual Servicing Your C, If All Else Fails Call Us for Help, Important Notice Shipping the C
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Halo C1 Controller specifications

The Parasound Halo C1 Controller emerges as a premium choice for audio enthusiasts seeking high-performance home theater solutions. This exceptional product combines innovative technology with user-friendly features, ensuring an unparalleled listening experience for both music and movie lovers.

At its core, the Halo C1 Controller serves as a powerful preamplifier and processor, designed to manage and control audio and video signals effectively. It is equipped with a balanced XLR input and multiple RCA inputs, allowing seamless integration with various audio sources. With support for high-resolution audio formats, including PCM and DSD, the Halo C1 delivers pristine sound quality that enhances the listening experience.

One of the defining characteristics of the Halo C1 is its advanced digital processing capabilities. The unit features Dolby Digital and DTS decoding, along with several proprietary audio technologies that elevate its performance. Its ability to upmix stereo signals into multi-channel formats contributes to an immersive surround sound experience, making it an ideal companion for both music playback and movie watching.

The Halo C1 also boasts an intuitive user interface, complete with an easy-to-navigate on-screen display. This feature simplifies the setup and configuration process, allowing users to personalize their audio experience to suit their preferences. For added convenience, the C1 supports remote control operation, enabling users to adjust settings without leaving their seats.

In terms of connectivity, the Halo C1 provides an impressive array of options. It includes HDMI inputs and outputs, ensuring compatibility with modern AV equipment and facilitating the transmission of high-definition video alongside high-fidelity audio. Additionally, it features variable and fixed outputs, making it adaptable for different system configurations.

Another standout feature of the Halo C1 is its robust power supply. The unit employs a toroidal transformer, ensuring clean and stable power delivery that translates into superior sound performance. This design choice minimizes power supply noise, which can adversely affect audio quality.

In conclusion, the Parasound Halo C1 Controller is a sophisticated and versatile audio solution that caters to both audiophiles and home theater enthusiasts. With its exceptional performance, advanced technology, and user-friendly features, the Halo C1 stands out as a key component for creating a high-quality audio and video experience in any home entertainment system. Its ability to adapt and enhance the listening experience makes it a worthy investment for anyone serious about sound quality.
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