Parasound Halo C1 Controller 56TROUBLESHOOTING GUIDE continued, Trouble, Probable Cause, Remedy

Models: Halo C1 Controller

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56TROUBLESHOOTING GUIDE continued

56TROUBLESHOOTING GUIDE continued

TROUBLE

PROBABLE CAUSE

REMEDY

 

 

 

Bass Weak or Missing,

Subwoofer level too low

Check level control on subwoofer or sub-

continued

 

woofer amp, “Sub” trim on Page 3 of C1/C2

 

 

menu on Master remote, and subwoofer level

 

 

settings on “Speaker setup” menu

 

 

 

 

Double filtering

Disable low-pass filter in subwoofer or in C 1

 

 

 

Bass from sub does not

Sub polarity is incorrect

Reverse polarity on sub amplifier

blend with other channels

 

 

 

 

 

Hum and/or buzz heard

Defective audio interconnect

Check all audio interconnect cables in affect-

through speakers or

cable

ed channel or coming from affected source

headphones

 

 

Ground loop with TV cable system

Disconnect your home theater system from

 

 

 

the cable outlet. If the noise goes away, install

 

 

a TV cable ground interrupter

 

 

 

 

Ground loop among your

Move the ground switch on your power ampli-

 

components

fier(s) to the “lift” position. Isolate the source

 

 

component causing the hum. Disconnect

 

 

sources one at a time and listen for hum each

 

 

time. Press the C 1 mute button before you

 

 

remove an input plug and unmute the C 1 after

 

 

the plug is out. When you’ve disconnected a

 

 

source and the hum disappears, reconnect all

 

 

of the other sources again. Contact your deal-

 

 

er about modifying the cable used to connect

 

 

that component to break its ground path. If the

 

 

C 1 and other components are rack-mounted,

 

 

use insulated shoulder washers to prevent

 

 

metal-to-metal contact between each compo-

 

 

nent’s chassis or rack brackets and the rack

 

 

rails

 

 

 

Some headphones do

Plug body too fat for front-panel

Get 3.5-mm stereo extension cord with thinner

not work with C 1

hole

plug body

 

 

 

Surround modes

Surround amps or speakers not

Change “Size” entries in Speaker Setup from

unavailable

entered in Setup

“No” to “Small” or “Large”

 

 

 

THX modes not available

Inapplicable mode or speaker

Consult mode table in “Using Main Controls”

 

setup

 

 

 

 

Poor composite video

Wrong cable type

Use video cable (with yellow plugs), not audio

image

 

cable

 

 

 

Audible dialog is out of

DVD player does not correctly

Switch off the progressive scan mode on the

sync with speakers’ lip

synchronize the audio signal with

DVD player. Check www.parasound.com/halo for

movements when playing

the video image in its progres-

further information on this issue

a DVD

sive-scan mode

 

 

 

 

No sound or picture in

Remote zone turned off

Turn remote zone on

remote zone

 

 

Remote control affects

Remote infrared sensor plugged

Move sensor cable to correct jack

wrong zone

into wrong jack

 

 

 

 

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Parasound Halo C1 Controller manual 56TROUBLESHOOTING GUIDE continued, Trouble, Probable Cause, Remedy