56TROUBLESHOOTING GUIDE continued
TROUBLE | PROBABLE CAUSE | REMEDY | |
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Bass Weak or Missing, | Subwoofer level too low | Check level control on subwoofer or sub- | |
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| woofer amp, “Sub” trim on Page 3 of C1/C2 | |
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| menu on Master remote, and subwoofer level | |
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| settings on “Speaker setup” menu | |
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| Double filtering | Disable | |
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Bass from sub does not | Sub polarity is incorrect | Reverse polarity on sub amplifier | |
blend with other channels |
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Hum and/or buzz heard | Defective audio interconnect | Check all audio interconnect cables in affect- | |
through speakers or | cable | ed channel or coming from affected source | |
headphones |
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Ground loop with TV cable system | Disconnect your home theater system from | ||
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| the cable outlet. If the noise goes away, install | |
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| a TV cable ground interrupter | |
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| Ground loop among your | Move the ground switch on your power ampli- | |
| components | fier(s) to the “lift” position. Isolate the source | |
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| component causing the hum. Disconnect | |
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| sources one at a time and listen for hum each | |
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| time. Press the C 1 mute button before you | |
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| remove an input plug and unmute the C 1 after | |
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| the plug is out. When you’ve disconnected a | |
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| source and the hum disappears, reconnect all | |
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| of the other sources again. Contact your deal- | |
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| er about modifying the cable used to connect | |
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| that component to break its ground path. If the | |
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| C 1 and other components are | |
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| use insulated shoulder washers to prevent | |
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| nent’s chassis or rack brackets and the rack | |
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| rails | |
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Some headphones do | Plug body too fat for | Get | |
not work with C 1 | hole | plug body | |
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Surround modes | Surround amps or speakers not | Change “Size” entries in Speaker Setup from | |
unavailable | entered in Setup | “No” to “Small” or “Large” | |
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THX modes not available | Inapplicable mode or speaker | Consult mode table in “Using Main Controls” | |
| setup |
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Poor composite video | Wrong cable type | Use video cable (with yellow plugs), not audio | |
image |
| cable | |
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Audible dialog is out of | DVD player does not correctly | Switch off the progressive scan mode on the | |
sync with speakers’ lip | synchronize the audio signal with | DVD player. Check www.parasound.com/halo for | |
movements when playing | the video image in its progres- | further information on this issue | |
a DVD |
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No sound or picture in | Remote zone turned off | Turn remote zone on | |
remote zone |
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Remote control affects | Remote infrared sensor plugged | Move sensor cable to correct jack | |
wrong zone | into wrong jack |
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