HP 2532AP, 2500, 2185AF, 2158, 2505EA CD-ROM and DVD Problems, If You Cannot Boot from a CD or DVD

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Troubleshooting

CD-ROM and DVD Problems

If You Cannot Boot from a CD or DVD

■Make sure the CD or DVD is bootable.

■Make sure the CD-ROM/DVD drive is selected as the boot device. See the “Basic Operation” chapter in this guide to change the boot sequence.

■Restart the notebook by selecting Start > Turn Off Computer > Restart.

If a DVD Plays Erratically

■Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will probably have to be replaced.

■If you are playing the DVD on battery power, try changing the power scheme.

If You Get a Region Code Error When Playing a DVD Movie

DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a Region Code error, you are trying to play a DVD intended for a different region.

If the Notebook Cannot Read a CD or DVD

■For a single-sided CD or DVD, make sure the disc is placed in the drive with the label facing up.

■Clean the disc.

■Wait 5 to 10 seconds after closing the tray to give the notebook time to recognize the disc.

Reference Guide

6–3

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Contents

Reference Guide Page Software Product License Agreement Software Product License Agreement Reference Guide Software Product License Agreement Contents Battery Packs and Power Management To Type Alternate Graphics UsingAdd-On Devices TroubleshootingModem and Network Connections Reference Information Index Getting Started with Your Notebook Identifying Parts of the NotebookFront Panel and Right Panel Components Getting Started with Your Notebook Left Panel and Back Panel Components Getting Started with Your Notebook Bottom Panel Components Getting Started with Your Notebook Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery PackConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Basic Operation Operating Your NotebookDefault Power Settings Power mode To enter this mode FunctionTo Reset the Notebook To Change the Boot DeviceTouchPad on-off button and indicator light To Use the TouchPadTo Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys This hot key Does thisTo Use the One-Touch Buttons To Use the Windows and Applications Keys This key combination Does thisTo Type Alternate Graphics Using the ALT GR Key Using CDs or DVDs To Insert or Remove a CD or DVDTo Play DVD Movies To Create or Copy CDsTo Write to DVD Media To Set Up Password ProtectionSecuring Your Notebook To Lock Your Notebook To Attach a Security Cable To Protect Against Viruses To Lock the Hard DriveTo Maintain Your Notebook Taking Care of Your NotebookTo Protect Your Hard Drive To Extend the Life of the Display To Safeguard Your DataTo Clean Your Notebook Battery Packs and Power Management Managing Power ConsumptionHow the Notebook Manages Power Automatically When this occurs Result is To resumeUsing Battery Power To Change Timeout Settings and Create Power SchemesTo Check Battery Status From the Windows taskbarTo Respond to a Low-Battery Warning To Recharge the Battery PackTo Get the Most from Your Battery Packs Battery Packs and Power Management Using the Modem Modem and Network ConnectionsTo Connect the Modem Special Restrictions in Certain Countries To Change Your Modem Settings Connecting to a Local Area Network LAN Using a Wireless LAN Adapter Modem and Network Connections Making Wireless Network Connections Select Models Only Connecting to a Wireless Network Checking the Wireless Connection StatusTo Prepare for Connections Creating a New Computer-to-Computer Ad Hoc NetworkTo Turn Wireless Communication On and Off Turning On Communication and Making a Connection Turning Off Communication and Ending a ConnectionInserting a PC Card Connecting External DevicesTo Insert or Remove a PC Card Removing a PC Card To Connect an Audio Device To Use an External Monitor Connecting an External MonitorAdjusting Monitor Resolution and Other Settings Using Dual Display Mode To Connect a 1394 Device Select Models Only To Connect an Infrared Device Select Models OnlyUsing the Infrared Port Avoiding Standby While Using InfraredPrinting to an Infrared Printer Transferring Files Through an Infrared ConnectionTo Use a Port Replicator Select Models Only To Dock to the Port ReplicatorAdd-On Devices To Undock from the Port Replicator Installing Additional RAM Memory To Install a RAM Expansion ModuleReplace the cover Insert the battery pack To Remove a RAM Expansion Module Replacing the Hard Drive To Replace the Hard DriveAdd-On Devices To Replace the Hard Drive Holder To Prepare a New Hard Drive Troubleshooting Troubleshooting Your NotebookAudio Problems If No Sound Is AudibleIf Sound Does Not Record If You Hear Loud, High-Pitched Feedback from the SpeakersCD-ROM and DVD Problems If You Cannot Boot from a CD or DVDIf You Get a Region Code Error When Playing a DVD Movie If a DVD Plays ErraticallyDisplay Problems If a DVD Movie Does Not Fill the ScreenIf the Notebook Is On, But the Screen Is Blank If the Screen Is Difficult to ReadHard Drive Problems If the Notebook Hard Drive Does Not SpinIf the Hard Drive Makes a Buzzing or Whining Noise If Files Are CorruptedHeat Problems Infrared ProblemsKeyboard and Pointing Device Problems If You Have Problems with Infrared CommunicationsIf the Pointer Is Difficult to Control If the TouchPad Does Not WorkIf the TouchPad Moves the Pointer or Cursor While You Type If a PS/2 Scroll Mouse Does Not WorkLocal Area Network LAN Problems If the Built-In Network Adapter Does Not Connect to the LANIf You Cannot Log In to Netware Servers If a Network Connection Responds SlowlyMemory Problems Modem ProblemsIf the Modem Does Not Dial or No Dial Tone Is Detected If the Modem Dials IncorrectlyIf the Modem Dials, But Does Not Connect If the Modem Is Not DetectedIf the Modem Dials, But You Cannot Hear It If the Modem Connects, But Transferred Data Is BadPC Card Pcmcia Problems Performance Problems If a Network PC Card Stops Communicating ProperlyIf a PC Card Modem Is Not Working If the Notebook Pauses or Runs SluggishlyIf the Notebook Turns Off Immediately After It Turns On Power and Battery Pack ProblemsIf the Notebook Stops Responding If the Notebook Has a Short Operating Time If the Notebook Does Not Enter Hibernation as Expected If the Time Remaining for the Battery Pack Is Not CorrectIf the Notebook Does Not Enter Standby Mode as Expected Printing Problems If a Serial or Parallel Printer Does Not PrintIf the Left Edge of Printed Output Is Missing If an Infrared Printer Does Not PrintIf a Serial Modem Does Not Work Properly Serial, Parallel and USB ProblemsIf a Serial Mouse Does Not Work Startup Problems If the Notebook Does Not Respond When You Turn It OnIf the Notebook Will Not Boot from Battery Power If the Serial or Parallel Port Is Not WorkingIf the Notebook Will Not Boot from the Diskette Drive If the Notebook Stops Responding After BootingWireless Problems If You Have Problems with Wireless 802.11 CommunicationIf You Can Connect, But the Network Is Slow Configuring Your Notebook To Run the Bios Setup UtilityMain Menu System Devices Menu Boot Menu Exit Menu To Change Video Memory Settings Using Bios Setup Utility Safeguarding Your Data Operating System OS CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software ApplicationsModem Reference Information Modem Reference ConexantConexant AT Commands Advanced Users Only Command Conexant +DS44 = a,b Conexant AT Commands Advanced Users Only +PMHF Qcpc +MCR ECC Commands +ESR=0 FAX Class Voice Commands Voice Commands Registers Conexant Selected Result Codes Conexant Safety Information Power CordsBattery Safety Laser Safety LED SafetyMercury Safety Exposure to Radio Frequency RadiationConnections to Peripheral Devices Wireless NoticeRegulatory Information Reference Information Reference Information Canada Declaration of Conformity U.S.A0682 European UnionReference Information Reference Information Japan 4DS KoreaNew Zealand Conexant AMC20493-KT5 Data Fax Modem PTC 211/02/071PTC200 7.5.2 3 4 Ringer Sensitivity Russia Brazil InternationalEMC Radio Index Index Index-3 Index-4 RAM Index-6 Index-7

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