HP 2535AP, 2500, 2185AF, 2158 If the Pointer Is Difficult to Control, If the TouchPad Does Not Work

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Troubleshooting

If the Pointer Is Difficult to Control

Adjust the pointer controls by selecting Start > Control Panel > Printers and Other Hardware > Mouse.

Ensure that your thumb or palm is not pressing or near the TouchPad on-off button while typing.

Use an external mouse if using the TouchPad is difficult.

If the TouchPad Does Not Work

Press the TouchPad on-off button to turn on the light.

Do not touch the TouchPad while the notebook is rebooting or resuming from Standby mode. If you do, try the following: press a key on the keyboard to restore normal operation.

If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility. See “Configuring Your Notebook” in this chapter.

Restart the notebook by selecting Start > Turn Off Computer > Restart.

If the TouchPad Moves the Pointer or Cursor While You Type

Press the TouchPad on-off button to turn off the TouchPad while you type.

If a PS/2 Scroll Mouse Does Not Work

The TouchPad must be disabled for the mouse scroll feature to work. In the BIOS Setup utility, make sure the External Pointing Devices option in the System Devices menu is set to Auto. See “Configuring Your Notebook” in this chapter.

Put the notebook into Standby or turn it off before you attach the scroll mouse, so that it will be detected properly.

If you want to use the TouchPad again, you must put the notebook into Standby or shut it down before you detach the scroll mouse.

Reference Guide

6–7

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Contents Reference Guide Page Software Product License Agreement Software Product License Agreement Reference Guide Software Product License Agreement Contents Battery Packs and Power Management To Type Alternate Graphics UsingTroubleshooting Modem and Network ConnectionsAdd-On Devices Reference Information Index Getting Started with Your Notebook Identifying Parts of the NotebookFront Panel and Right Panel Components Getting Started with Your Notebook Left Panel and Back Panel Components Getting Started with Your Notebook Bottom Panel Components Getting Started with Your Notebook Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery PackConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Basic Operation Operating Your NotebookDefault Power Settings Power mode To enter this mode FunctionTo Reset the Notebook To Change the Boot DeviceTouchPad on-off button and indicator light To Use the TouchPadTo Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys This hot key Does thisTo Use the One-Touch Buttons To Use the Windows and Applications Keys This key combination Does thisTo Type Alternate Graphics Using the ALT GR Key Using CDs or DVDs To Insert or Remove a CD or DVDTo Play DVD Movies To Create or Copy CDsTo Set Up Password Protection Securing Your NotebookTo Write to DVD Media To Lock Your Notebook To Attach a Security Cable To Protect Against Viruses To Lock the Hard DriveTaking Care of Your Notebook To Protect Your Hard DriveTo Maintain Your Notebook To Safeguard Your Data To Clean Your NotebookTo Extend the Life of the Display Battery Packs and Power Management Managing Power ConsumptionHow the Notebook Manages Power Automatically When this occurs Result is To resumeUsing Battery Power To Change Timeout Settings and Create Power SchemesTo Check Battery Status From the Windows taskbarTo Respond to a Low-Battery Warning To Recharge the Battery PackTo Get the Most from Your Battery Packs Battery Packs and Power Management Using the Modem Modem and Network ConnectionsTo Connect the Modem Special Restrictions in Certain Countries To Change Your Modem Settings Connecting to a Local Area Network LAN Using a Wireless LAN Adapter Modem and Network Connections Making Wireless Network Connections Select Models Only Connecting to a Wireless Network Checking the Wireless Connection StatusTo Prepare for Connections Creating a New Computer-to-Computer Ad Hoc NetworkTo Turn Wireless Communication On and Off Turning On Communication and Making a Connection Turning Off Communication and Ending a ConnectionConnecting External Devices To Insert or Remove a PC CardInserting a PC Card Removing a PC Card To Connect an Audio Device Connecting an External Monitor Adjusting Monitor Resolution and Other SettingsTo Use an External Monitor Using Dual Display Mode To Connect a 1394 Device Select Models Only To Connect an Infrared Device Select Models OnlyUsing the Infrared Port Avoiding Standby While Using InfraredPrinting to an Infrared Printer Transferring Files Through an Infrared ConnectionTo Use a Port Replicator Select Models Only To Dock to the Port ReplicatorAdd-On Devices To Undock from the Port Replicator Installing Additional RAM Memory To Install a RAM Expansion ModuleReplace the cover Insert the battery pack To Remove a RAM Expansion Module Replacing the Hard Drive To Replace the Hard DriveAdd-On Devices To Replace the Hard Drive Holder To Prepare a New Hard Drive Troubleshooting Troubleshooting Your NotebookAudio Problems If No Sound Is AudibleIf Sound Does Not Record If You Hear Loud, High-Pitched Feedback from the SpeakersCD-ROM and DVD Problems If You Cannot Boot from a CD or DVDIf You Get a Region Code Error When Playing a DVD Movie If a DVD Plays ErraticallyDisplay Problems If a DVD Movie Does Not Fill the ScreenIf the Notebook Is On, But the Screen Is Blank If the Screen Is Difficult to ReadHard Drive Problems If the Notebook Hard Drive Does Not SpinIf the Hard Drive Makes a Buzzing or Whining Noise If Files Are CorruptedHeat Problems Infrared ProblemsKeyboard and Pointing Device Problems If You Have Problems with Infrared CommunicationsIf the Pointer Is Difficult to Control If the TouchPad Does Not WorkIf the TouchPad Moves the Pointer or Cursor While You Type If a PS/2 Scroll Mouse Does Not WorkLocal Area Network LAN Problems If the Built-In Network Adapter Does Not Connect to the LANIf You Cannot Log In to Netware Servers If a Network Connection Responds SlowlyMemory Problems Modem ProblemsIf the Modem Does Not Dial or No Dial Tone Is Detected If the Modem Dials IncorrectlyIf the Modem Dials, But Does Not Connect If the Modem Is Not DetectedIf the Modem Dials, But You Cannot Hear It If the Modem Connects, But Transferred Data Is BadPC Card Pcmcia Problems Performance Problems If a Network PC Card Stops Communicating ProperlyIf a PC Card Modem Is Not Working If the Notebook Pauses or Runs SluggishlyPower and Battery Pack Problems If the Notebook Stops RespondingIf the Notebook Turns Off Immediately After It Turns On If the Notebook Has a Short Operating Time If the Time Remaining for the Battery Pack Is Not Correct If the Notebook Does Not Enter Standby Mode as ExpectedIf the Notebook Does Not Enter Hibernation as Expected Printing Problems If a Serial or Parallel Printer Does Not PrintIf the Left Edge of Printed Output Is Missing If an Infrared Printer Does Not PrintSerial, Parallel and USB Problems If a Serial Mouse Does Not WorkIf a Serial Modem Does Not Work Properly Startup Problems If the Notebook Does Not Respond When You Turn It OnIf the Notebook Will Not Boot from Battery Power If the Serial or Parallel Port Is Not WorkingIf the Notebook Will Not Boot from the Diskette Drive If the Notebook Stops Responding After BootingWireless Problems If You Have Problems with Wireless 802.11 CommunicationIf You Can Connect, But the Network Is Slow Configuring Your Notebook To Run the Bios Setup UtilityMain Menu System Devices Menu Boot Menu Exit Menu To Change Video Memory Settings Using Bios Setup Utility Safeguarding Your Data Operating System OS CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software ApplicationsModem Reference Information Modem Reference ConexantConexant AT Commands Advanced Users Only Command Conexant +DS44 = a,b Conexant AT Commands Advanced Users Only +PMHF Qcpc +MCR ECC Commands +ESR=0 FAX Class Voice Commands Voice Commands Registers Conexant Selected Result Codes Conexant Safety Information Power CordsBattery Safety Laser Safety LED SafetyMercury Safety Exposure to Radio Frequency RadiationWireless Notice Regulatory InformationConnections to Peripheral Devices Reference Information Reference Information Canada Declaration of Conformity U.S.A0682 European UnionReference Information Reference Information Japan 4DS KoreaNew Zealand Conexant AMC20493-KT5 Data Fax Modem PTC 211/02/071PTC200 7.5.2 3 4 Ringer Sensitivity Russia Brazil InternationalEMC Radio Index Index Index-3 Index-4 RAM Index-6 Index-7
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2550CA, 2542EA, 2562AP, 2569AP, 2555AP specifications

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