HP SSL1016 Performance Tools, Test Functions, Support Tickets, System Configuration, Checking

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QuickSpecs

HP StorageWorks Library and Tape Tools

Product Highlights

Performance Tools

Effects of poor system performance can range from increased mechanical wear to missed backup

 

windows. There may also be increased cleaning requests or reduced media life due to multiple passes of

 

the media over the tape drive head. This all leads to decreased customer satisfaction. L&TT offers users a

 

variety of performance analysis tools to identify where bottlenecks may exist in a system. These tools will

 

help assess the system allowing the user to:

 

Verify that the tape drive operates at specified transfer rates

 

Verify that the disk subsystem can provide data that fast

 

Verify that the disk subsystem can accept restored data at the expected rates

 

 

Test Functions

L&TT provides several standard and advanced tests that can be used to check the performance of or to

 

diagnose issues with storage hardware. After each test is run, test results can be reviewed and are

 

included in the application's event log. A user may perform the following tests on libraries and

 

autoloaders:

 

Device Self Test (internal self-test of the device)

 

Device Analysis Test (analysis of the device logs)

 

Library Exerciser Test (exercise the robotics and robot drive hardware)

 

Library Read Write Test (exercise the robotics and drives together)

 

Media IDs Test (link media cartridge ID to barcode)

 

A user may perform the following tests on drives:

 

Tape Drive Assessment Test (15 minute comprehensive health check)

 

Media Assessment Test (comprehensive media health check for Ultrium)

 

Device Self Test (internal self-test of the device)

 

Device Analysis Test (analysis of the device logs)

 

Connectivity (ability of the host to communicate with the device)

 

Media Validation (determine quality of the media)

 

Read/Write (verify the ability of the drive to read/write data independent of the storage

 

application) - superseded by the Assessment Test

 

 

Support Tickets

L&TT will automatically generate a support ticket based on information that the application determines

 

about the system. This information can be used to diagnose the issues with the storage hardware. The

 

tool can automatically email the support ticket to the HP service and support organization to assist the

 

help desk technician in resolving the issues. Browser links to common HP Web sites are also provided.

 

Support tickets can also be used to find out operational and usage information from the device. Ultrium,

 

in particular, has a very useful support ticket categorized into user friendly sections rather than basic

 

device logs.

 

 

System Configuration

Checks the configuration of the server that L&TT is running on for services such as RSM (Windows) that

Checking

should not be running during backups. Also checks driver versions and Insight Manager agents giving

 

warnings if issues are found.

 

 

DA - 11591 Worldwide — Version 20 — April 18, 2008

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Contents Overview QuickSpecsProduct Highlights Support Tickets System ConfigurationPerformance Tools Test FunctionsRetrieve firmware files from the web CommandsAuxiliary Menu Load previously generated support ticketCompatibility Information HP DLT VS160 tape drives HP DLT VS80 tape drives 160QuickSpecs HP L&TT has not been tested in cluster environments
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