HP dv4-2045dx manual Troubleshooting

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7 Troubleshooting
The optical disc tray does not open for removal of a CD or DVD	24
The computer does not detect the optical drive	25
A disc does not play	25
A disc does not play automatically	26
A DVD movie stops, skips, or plays erratically	26
A DVD movie is not visible on an external display	27
The process of burning a disc does not begin, or it stops before completion	27
A DVD playing in Windows Media Player produces no sound or display	27
A device driver must be reinstalled	28
Obtaining the latest HP device drivers	29
Obtaining the latest Windows device drivers	29
Index	30

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Contents Multimedia Product notice Table of contents Troubleshooting Multimedia features Identifying your multimedia components Component DescriptionUsing the MediaSmart button select models only Adjusting the volume Using the media activity hotkeys Using HP MediaSmart software Multimedia softwareUsing other preinstalled multimedia software Installing multimedia software from a discAudio Connecting external audio devices Checking your audio functionsConnecting an external monitor or projector VideoConnecting an Hdmi device Configuring audio for Hdmi Watching TV select models onlyPage Identifying the installed optical drive Optical driveUsing optical discs DVD±RW/RSelecting the right disc CD-R discsLightScribe DVD+R discs Playing music Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam Troubleshooting Optical disc tray does not open for removal of a CD orComputer does not detect the optical drive Disc does not playDisc does not play automatically DVD movie stops, skips, or plays erraticallyDVD movie is not visible on an external display Device driver must be reinstalled Obtaining the latest HP device drivers Index DVD