HP dv4-1225dx Disc does not play automatically, DVD movie stops, skips, or plays erratically

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2. Set Colors to Medium (16 bit), if this setting is not already selected.

A disc does not play automatically

1.Click Start and type autoplay in the Start Search box.

As you type, search results are listed in the pane above the box.

2.In the results pane, click AutoPlay. If prompted by User Account Control, click Continue.

3.Select the check box for Use AutoPlay for all media and devices, and then click Save. A CD or DVD should now start automatically when it is inserted into the optical drive.

A DVD movie stops, skips, or plays erratically

Clean the disc.

Conserve system resources by trying the following suggestions:

Log off the Internet.

Change the color properties of the desktop:

1.Right-click on a blank area of the computer desktop, and select Personalize > Display Settings.

2.Set Colors to Medium (16 bit), if this setting is not already selected.

Disconnect external devices, such as a printer, scanner, camera, or handheld device.

A DVD movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Personalize > Display Settings.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and Support.

The process of burning a disc does not begin, or it stops before completion

Be sure that all other programs are closed.

Turn off Sleep mode and Hibernation.

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Contents Multimedia Product notice Table of contents Webcam Troubleshooting Identifying your multimedia components Multimedia featuresMultimedia features Adjusting the volume Using the MediaSmart buttonClick the Notification Area tab Using the media activity functionsPrevious/rewind button Using the media activity buttonsNext/fast forward button Using the media activity hotkeysMultimedia software Using HP MediaSmart softwareUsing other preinstalled multimedia software Installing multimedia software from a disc Audio Connecting external audio devicesChecking your audio functions Select Start Control Panel Click Hardware and SoundSelect Start All Programs Accessories Sound Recorder Video Connecting an external monitor or projectorSelect Start Computer System properties Connecting an Hdmi deviceConfiguring the audio using Hdmi Select Start Control Panel Hardware and Sound Sound icon Watching TV select models onlyPage Using optical discs Identifying the installed optical driveOptical drive Select Start ComputerCD-RW discs Selecting the right discCD-R discs DVD±R discs Playing musicDVD±RW discs LightScribe DVD+R discsWatching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam Optical disc tray does not open for removal of a CD or TroubleshootingDisc does not play Computer does not detect the optical driveDVD movie is not visible on an external display Disc does not play automaticallyDVD movie stops, skips, or plays erratically Page Click Security & Updates Select Start All Programs HP HP UpdateObtaining the latest HP device drivers Obtaining the latest Windows device driversPage DVD Index