HP LJ527UT, WX557AV, LQ174AW, LQ164AW manual

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●Help desk and problem resolution

◦Management of help desk tickets

◦Remote troubleshooting

◦Remote problem resolution

◦Client disaster recovery

●Software and operations management

◦Ongoing client management

◦HP system software deployment

◦Application self-healing (the ability to identify and repair certain application problems)

Altiris Solutions software provides easy-to-use software distribution capabilities. HP Client Manager for Altiris enables communication with the Altiris Solutions software, which can be used to complete new hardware deployment or personality migration to a new operating system using easy-to-follow wizards. HP Client Manager for Altiris is available for download from the HP Web site.

When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from a central console.

84 Chapter 11 Management

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Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA Hdmi External cards and devices Cleaning your computer Cleaning products Viii Computer Setup Bios and System Diagnostics Page Introduction Finding more information about your new computerNetworking select models only Creating a wireless connectionIdentifying wireless and network status icons WindowsWindows Vista Using operating system controls Turning wireless devices on or offUsing HP Connection Manager select models only Click Start All Programs HP HP Connection ManagerConnecting to an existing Wlan Using a WlanSelect Start Connect to Protecting your Wlan Setting up a new WlanRoaming to another network Using HP Mobile Broadband select models only Inserting a SIMBluetooth and Internet Connection Sharing ICS Using GPS select models onlyUsing Bluetooth wireless devices Removing a SIMUsing a modem select models only Connecting to a wired networkConnecting a modem cable Page Connecting a country- or region-specific modem cable adapter Selecting a location settingAdding new locations when traveling Windows Select Start Device and PrintersConnecting to a local area network LAN select models only Page Multimedia Using the media activity controlsAudio Checking audio functions on the computer Adjusting the volumeSelect Start All Programs Accessories Sound Recorder Select Start Control Panel Hardware and Sound SoundSelect Start All Programs Accessories Sound Recorder Webcam select models only Video VGAConfiguring audio for Hdmi HdmiIntel Wireless Display select models only Shutting down the computer Power managementWindows 7-SelectStart Shut down Initiating and exiting Sleep Setting power optionsUsing power-saving states Initiating and exiting HibernationViewing the current power plan Using the power meterUsing power plans Selecting a different power planSetting password protection on wakeup Customizing power plansClick Require a password recommended Click Save changes Finding additional battery information Using Power Assistant select models onlyUsing battery power Select Start All Programs HP HP Power AssistantMaximizing battery discharge time Using Battery CheckDisplaying the remaining battery charge Managing low battery levelsConserving battery power Resolving a low battery levelDisposing of a used battery Using external AC powerStoring a battery Replacing the batteryPage Switching between graphics modes select models only Testing an AC adapterExternal cards and devices Using Media Card Reader cards select models onlyInserting a digital card Using PC Cards select models only Removing a digital cardConfiguring a PC Card Inserting a PC Card Configuring an ExpressCard Using ExpressCards select models onlyRemoving a PC Card Inserting an ExpressCard Using smart cards select models only Removing an ExpressCardInserting a smart card Using a USB deviceRemoving a smart card Connecting a USB device Using 1394 devices select models onlyRemoving a USB device Connecting a 1394 device Using an eSATA device select models onlyRemoving a 1394 device Connecting an eSATA device Removing an eSATA deviceUsing optional external devices Using a serial device select models onlyUsing optional external drives Using the expansion port select models only Using the docking connector select models onlyExternal cards and devices Drives Handling drivesUsing Disk Cleanup Using hard drivesUsing Disk Defragmenter Improving hard drive performanceManaging power with a parked hard drive Using HP 3D DriveGuard select models onlyIdentifying HP 3D DriveGuard status Using HP 3D DriveGuard software Using optical drives select models onlyIdentifying the installed optical drive Inserting an optical discRemoving an optical disc Slot loadWhen the disc tray opens normally Slot load Using RAID select models only Sharing optical drivesSecurity Protecting the computerUsing passwords Setting passwords in WindowsSetting a new Bios administrator password Setting passwords in Computer SetupManaging a Bios administrator password Changing a Bios administrator passwordEntering a Bios administrator password Managing a Computer Setup DriveLock passwordDeleting a Bios administrator password Setting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Auto DriveLockRemoving Automatic DriveLock protection Page Using antivirus software Using firewall software Installing critical security updates Using HP ProtectTools Security Manager select models only Installing an optional security cable Using the fingerprint reader select models only Locating the fingerprint readerMaintenance Cleaning procedures Cleaning your computerCleaning products Cleaning the displayCleaning a tablet PC pen and pen holder Cleaning the TouchPad and keyboardUpdating programs and drivers Using SoftPaq Download Manager Starting Computer Setup Computer Setup Bios and System DiagnosticsUsing Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup Downloading a Bios update Updating the BiosDetermining the Bios version Select Start Help and Support MaintainUsing System Diagnostics MultiBoot About the boot device orderEnabling boot devices in Computer Setup Considering boot order changes Setting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device using the F9 prompt Setting a MultiBoot Express prompt Entering MultiBoot Express preferencesConfiguring and deploying a software image Using Client Management SolutionsManagement Managing and updating software HP Client Manager for Altiris select models onlyPage HP CCM Client Configuration Manager select models only HP SSM System Software ManagerUsing Intel Active Management Technology select models only Intel ME Configuration Enabling the iAMT solutionUsing the MEBx setup utility menus IAMT ConfigurationChange Intel ME Password Traveling with the computer Page Troubleshooting resources Electrostatic Discharge Symbols/Numerics IndexKeys SIM