HP M6 1045DX B5S08UAR#ABA manual Cannot connect to a Wlan, Cannot connect to a preferred network

Page 93

Cannot connect to a WLAN

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned on and properly installed on your computer.

1.If the wireless light is off or amber, press the wireless button, wireless switch, or wireless key to turn the wireless device on.

2.Then try connecting to the WLAN again.

If you are still unable to connect, follow the steps below.

1.Select Start > Control Panel > System and Security.

2.In the System area, click Device Manager.

3.Click the arrow next to Network adapters to expand the list and show all adapters.

4.Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include the term wireless, wireless LAN, WLAN, or 802.11.

If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed.

For more information about troubleshooting WLANs, see the website links provided in Help and Support.

Cannot connect to a preferred network

You may not be able to connect to a preferred network because it is a security-enabled WLAN. You must have the security code to connect to this type of WLAN. See the next section for additional information.

If entering a security code is not the problem, you may have a corrupted WLAN connection. Many times, Windows can automatically repair a corrupted WLAN connection.

If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

If there is no network status icon in the notification area, follow these steps:

1.Start > Control Panel > Network and Internet > Network and Sharing Center.

2.Click Troubleshoot problems and select the network you wish to repair.

Current network security codes are unavailable

If you are prompted for a security code (or network key) or a name (SSID) when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection

Troubleshooting 83

Image 93
Contents User Guide Software terms Product noticeSafety warning notice Iv Safety warning notice Table of contents Enjoying entertainment features Managing and sharing information Securing your computer and information Input power Operating environment Page Best practices Starting rightFun things to do More HP resources Resource ContentsFinding your hardware and software information Getting to know your computerFront Component DescriptionRight side Using Sleep or Hibernation onGetting to know your computer Left side See Using a USB device onCommunication and Chat CyberLink YouCam DisplayTouchPad TopSleep or Hibernation on LightsTop Buttons, speakers, and fingerprint reader Or see Managing power onBeats Audio Control Panel KeysBottom For use in the computer by the governmental agency that Component LabelsConnecting to a wireless network Connecting to a networkUsing the wireless controls Using the wireless buttonUsing HP Connection Manager select models only Using a WlanUsing operating system controls Using an Internet service providerConnecting to a wireless network Setting up a Wlan Configuring a wireless routerProtecting your Wlan Connecting to a Wlan Using Bluetooth wireless devicesConnecting to a local area network LAN Multimedia Features Enjoying entertainment featuresSound Beats Audio Control Panel Select Start Control Panel HardwareUsing audio Using the webcamChecking the sound Using videoEnabling and Disabling Beats Audio IconDefinitionConnecting an Hdmi TV or monitor Connecting a VGA monitor or projectorConfiguring audio settings with Hdmi TV Managing your audio and video files Using the keyboard and pointing devices Using ALT GR key combinations Icon Key Description Using the action keysTurns the wireless feature on or off Mutes or restores speaker soundFunction Hot key Description Using the hot keysSelect Start Control Panel Hardware and Sound Beats Audio Control PanelUsing the integrated numeric keypad Using the keypadTurning the TouchPad off or on Using the TouchPadSelecting NavigatingSelect Start Control Panel Hardware and Sound Using TouchPad gesturesPinching/Zooming ScrollingFlicking RotatingUsing Sleep or Hibernation Managing powerSetting password protection on wakeup Initiating and exiting SleepInitiating and exiting Hibernation Selecting a power plan Using the power meterRemoving a user-replaceable battery Running on battery powerConserving battery power Finding battery informationIdentifying low battery levels Storing a user-replaceable batteryRunning on external power Disposing of a user-replaceable batteryReplacing a user-replaceable battery Shutting down the computer HP CoolSensePage Using a USB device Managing and sharing informationType Description Connecting a USB device Connecting a powered USB deviceRemoving a USB device Inserting and removing a digital storage card Using optical drives Removing an optical disc Inserting an optical discSharing drives on the network Maintaining your computer Improving performanceHandling drives Replacing a hard drive Using Disk Defragmenter Using HP 3D DriveGuard select models onlyAdding or replacing memory modules Using Disk CleanupPage Page Cleaning the display, sides, and cover Cleaning your computerCleaning the TouchPad and keyboard Updating programs and driversTraveling with or shipping your computer Computer risk Security feature Securing your computer and informationLocating your security software Using passwords Setting Windows passwordsPassword Function Setting Setup Utility Bios passwords Using the fingerprint readerUsing HP SimplePass Using Internet security softwareUsing your registered fingerprint to log on to Windows Registering fingerprintsUsing antivirus software Installing software updatesUsing firewall software Installing Windows security updatesSecuring your wireless network Using an optional security cable lockBacking up your software applications and information Starting Setup Utility Bios Using Setup Utility Bios and System DiagnosticsUpdating the Bios Determining the Bios versionSelect Start Help and Support Maintain Downloading a Bios updateUsing System Diagnostics Creating backups Backing up, restoring, and recoveringCreating recovery media to recover the original system What you need to knowCreating a system restore point Creating system restore pointsBacking up system and personal information Tips for a successful backupCreating a backup using Windows Backup and Restore Restoring to a previous system restore point Restore and recoveryRecovering the original system using HP Recovery Manager Restoring specific files using Windows Backup and RestoreRecovering using the recovery media Recovering using HP Recovery partition select models onlyChanging the computer boot order Specifications Input powerInput power Rating Operating environment Troubleshooting and support Troubleshooting Disc drive problemsWireless connection problems Cannot connect to a Wlan Cannot connect to a preferred networkCurrent network security codes are unavailable Wlan connection is very weak Cannot connect to the wireless routerAudio problems Power management problemsNetwork status icon is not displayed Troubleshooting an AC adapter Resolving a low battery levelContacting support Electrostatic Discharge Index BiosHdmi