HP M6 1045DX B5S08UAR#ABA Wlan connection is very weak, Cannot connect to the wireless router

Page 94

on a secure network. The SSID and security code are alphanumeric codes that you enter into your computer to identify your computer to the network.

For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device.

For a private network, such as a network in an office or at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to do so.

Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security. You must change the corresponding code in your computer accordingly.

If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network:

1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.In the left panel, click Manage wireless networks.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

3.Select the network in the list, right-click the network, and then click Properties.

NOTE: If the network you want is not listed, check with the network administrator to be sure that the router or access point is operating.

4.Click the Security tab and enter the correct wireless encryption data into the Network security key box.

5.Click OK to save these settings.

WLAN connection is very weak

If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows:

Move your computer closer to the wireless router or access point.

Temporarily disconnect wireless devices such as a microwave, cordless phone, or cellular phone to be sure that other wireless devices are not interfering.

If the connection does not improve, try forcing the device to reestablish all connection values:

1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.In the left panel, click Manage wireless networks.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

3.Click a network, and then click Remove.

Cannot connect to the wireless router

If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds.

84 Chapter 13 Troubleshooting and support

Image 94
Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Enjoying entertainment features Managing and sharing information Securing your computer and information Input power Operating environment Page Starting right Best practicesFun things to do Resource Contents More HP resourcesFront Getting to know your computerFinding your hardware and software information Component DescriptionUsing Sleep or Hibernation on Right sideGetting to know your computer See Using a USB device on Left sideDisplay Communication and Chat CyberLink YouCamTop TouchPadLights Sleep or Hibernation onTop Or see Managing power on Buttons, speakers, and fingerprint readerKeys Beats Audio Control PanelBottom For use in the computer by the governmental agency that Labels ComponentUsing the wireless controls Connecting to a networkConnecting to a wireless network Using the wireless buttonUsing operating system controls Using a WlanUsing HP Connection Manager select models only Using an Internet service providerConnecting to a wireless network Configuring a wireless router Setting up a WlanProtecting your Wlan Using Bluetooth wireless devices Connecting to a WlanConnecting to a local area network LAN Enjoying entertainment features Multimedia FeaturesSelect Start Control Panel Hardware Sound Beats Audio Control PanelUsing the webcam Using audioEnabling and Disabling Beats Audio Using videoChecking the sound IconDefinitionConnecting a VGA monitor or projector Connecting an Hdmi TV or monitorConfiguring audio settings with Hdmi TV Managing your audio and video files Using the keyboard and pointing devices Using ALT GR key combinations Using the action keys Icon Key DescriptionMutes or restores speaker sound Turns the wireless feature on or offSelect Start Control Panel Hardware and Sound Beats Using the hot keysFunction Hot key Description Audio Control PanelUsing the keypad Using the integrated numeric keypadUsing the TouchPad Turning the TouchPad off or onNavigating SelectingUsing TouchPad gestures Select Start Control Panel Hardware and SoundScrolling Pinching/ZoomingRotating FlickingManaging power Using Sleep or HibernationInitiating and exiting Sleep Setting password protection on wakeupInitiating and exiting Hibernation Using the power meter Selecting a power planRunning on battery power Removing a user-replaceable batteryIdentifying low battery levels Finding battery informationConserving battery power Storing a user-replaceable batteryDisposing of a user-replaceable battery Running on external powerReplacing a user-replaceable battery HP CoolSense Shutting down the computerPage Managing and sharing information Using a USB deviceType Description Connecting a powered USB device Connecting a USB deviceRemoving a USB device Inserting and removing a digital storage card Using optical drives Inserting an optical disc Removing an optical discSharing drives on the network Improving performance Maintaining your computerHandling drives Replacing a hard drive Using HP 3D DriveGuard select models only Using Disk DefragmenterUsing Disk Cleanup Adding or replacing memory modulesPage Page Cleaning the TouchPad and keyboard Cleaning your computerCleaning the display, sides, and cover Updating programs and driversTraveling with or shipping your computer Securing your computer and information Computer risk Security featureLocating your security software Setting Windows passwords Using passwordsPassword Function Using the fingerprint reader Setting Setup Utility Bios passwordsUsing your registered fingerprint to log on to Windows Using Internet security softwareUsing HP SimplePass Registering fingerprintsUsing firewall software Installing software updatesUsing antivirus software Installing Windows security updatesUsing an optional security cable lock Securing your wireless networkBacking up your software applications and information Updating the Bios Using Setup Utility Bios and System DiagnosticsStarting Setup Utility Bios Determining the Bios versionDownloading a Bios update Select Start Help and Support MaintainUsing System Diagnostics Creating recovery media to recover the original system Backing up, restoring, and recoveringCreating backups What you need to knowCreating system restore points Creating a system restore pointTips for a successful backup Backing up system and personal informationCreating a backup using Windows Backup and Restore Recovering the original system using HP Recovery Manager Restore and recoveryRestoring to a previous system restore point Restoring specific files using Windows Backup and RestoreRecovering using HP Recovery partition select models only Recovering using the recovery mediaChanging the computer boot order Input power SpecificationsInput power Rating Operating environment Troubleshooting and support Disc drive problems TroubleshootingWireless connection problems Cannot connect to a preferred network Cannot connect to a WlanCurrent network security codes are unavailable Cannot connect to the wireless router Wlan connection is very weakPower management problems Audio problemsNetwork status icon is not displayed Resolving a low battery level Troubleshooting an AC adapterContacting support Electrostatic Discharge Bios IndexHdmi