About model 14-q020nr

HP Chromebook 14-q020nr

Bigger screen. Faster HP Chromebook.

Open your sleek, next-generation Chromebook to get online, fast. You can access your favorite websites and Google Chrome apps on the 14-inch diagonal HD display in seconds.(10)(33)

Connect to your favorite websites and Google Chrome apps in seconds—in style.(10)

Key specifications

•Chrome OS™

•Intel® Celeron® 2955U Processor(2b)

•14.0-inch diagonal HD(33) BrightView LED-backlit display (1366 x 768)

•Product weight: 4.19 lb(76)

•Up to 9 hours of battery life(69)

•On-board 2GB 1600MHz DDR3L SDRAM

•16GB solid-state drive(4a)

•Intel® HD graphics(14)

•Full-size island-style keyboard

•2x2 802.11a/b/g/n WLAN and Bluetooth®(26)(19)

Energy efficiency your way

HP is committed to global citizenship and environmental responsibility. Do the environment—and your wallet—a favor when you use the HP Chromebook that meets strict energy-efficiency and helps reduce your carbon footprint.

•ENERGY STAR® Qualified(62)

•EPEAT® Silver registered(27)

•Low Halogen(61)

•Mercury-free display backlights

•Arsenic-free display glass

•All HP computing products are delivered by SmartWay carriers.(63)

•Recycled Packaging

•Eligible for free recycling or cash back through HP’s Planet Partners Recycling and Consumer Buyback programs (www.hp.com/go/easybuyback)(31)

Product highlights

•Display: Websites and apps really pop on this Chromebook’s 14-inch diagonal HD display.(33)

•Design: Take this Chromebook anywhere, thanks to a compact design.

•Solid State Drive: Boot up or wake up quickly. Thanks to a solid-state drive (SSD) and cloud storage, you can get to all your favorite stuff faster.

•HP TrueVision HD Webcam: Capture all the details with vibrant clarity. Enjoy a more dynamic web chat experience, thanks to the HP TrueVision HD Webcam.(10)

•Chrome experience: Take your web experience to new heights with fun and exciting Google Chrome apps. Immerse yourself in intuitive tools for work and play.

•100GB Google Cloud Storage: Work and play from anywhere with Google Cloud Storage. Securely store up to 100GB of your files and content in the cloud, and keep them available wherever you want to work and play.(10)

Here to keep you happy

HP Total Care provides award-winning 24x7 service and support in the U.S. and normal business hours for Canada and Latin America. To learn more, visit www.hp.com/go/totalcare.

During your limited warranty period, enjoy:

•24x7 technical assistance via on-line chat, e-mail, HP Support Forum or HP Total Care.(58)

•Parts and labor coverage, including customer-replaceable parts, return of equipment to HP, and authorized service provider options.

•Toll-free technical and limited software support in English, French or Spanish at 1.800.474.6836.

In addition, and at no charge, you get lifetime access to HP’s Support Forum in English, French or Spanish at www.hp.com/go/supportforum and HP Support Assistant, a free self-help tool that’s built right into Windows based PC’s.(57)

HP also offers a variety of enhanced services and options both in and out of warranty to give you peace of mind and extend the coverage on your pc. Visit www.hp.com/totalcare for details.