HP 14-3010nr manual Using System Diagnostics

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Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. Depending on your computer, the following diagnostic tests may be available in System Diagnostics:

●Start-up test—This test analyzes the main computer components that are required to start the computer.

●Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.

●Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

●Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.

●Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP Customer Support to report the issue.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1.Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2.Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

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Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA External cards and devices Security Using System Diagnostics Page Finding more information about your new computer IntroductionCreating a wireless connection Identifying wireless and network status iconsNetworking select models only Using HP Connection Manager select models only Turning wireless devices on or offSetting up a new Wlan Using a WlanUsing operating system controls Connecting to an existing WlanProtecting your Wlan Roaming to another network Using GPS select models onlyUsing Bluetooth wireless devices Bluetooth and Internet Connection Sharing ICSConnecting to a wired network Using a modem select models onlyConnecting a modem cable Selecting a location setting Connecting a country- or region-specific modem cable adapterSelect Start Devices and Printers Connecting to a local area network LAN select models onlyPage Using the media activity controls MultimediaAudio Adjusting the volume Webcam select models onlyChecking audio functions on the computer DisplayPort VideoHdmi Using CyberLink PowerDVD select models only Intel Wireless Display select models onlyConfiguring audio for Hdmi Shutting down the computer Power managementInitiating and exiting Hibernation Setting power optionsUsing power-saving states Initiating and exiting SleepSelecting a different power plan Using the power meterUsing power plans Viewing the current power planUsing HP Power Manager select models only Setting password protection on wakeupCustomizing power plans Displaying the remaining battery charge Using battery powerFinding battery information Using Battery CheckManaging low battery levels Identifying low battery levelsResolving a low battery level Using external AC power Conserving battery powerUsing a factory-sealed battery Testing an AC adapter Using HP CoolSense select models onlyUsing Digital Media Slot cards select models only External cards and devicesInserting a digital card Inserting an ExpressCard Using ExpressCards select models onlyConfiguring an ExpressCard Removing a digital cardRemoving an ExpressCard Inserting a smart card Using smart cards select models onlyUsing a USB device Connecting a USB deviceRemoving a smart card Using 1394 devices select models only Connecting a 1394 deviceRemoving a USB device Using an eSATA device select models only Connecting an eSATA deviceRemoving a 1394 device Removing an eSATA device Using optional external devicesUsing optional external drives Using the expansion port select models onlyExternal cards and devices Handling drives DrivesImproving hard drive performance Using hard drivesUsing Disk Defragmenter Using Disk CleanupIdentifying HP ProtectSmart Hard Drive Protection status Managing power with a parked hard driveInserting an optical disc Using optical drives select models onlyIdentifying the installed optical drive Using HP ProtectSmart Hard Drive Protection softwareSlot load Removing an optical discWhen the disc tray opens normally Slot load Sharing optical drives Using RAID select models onlyUsing passwords SecurityProtecting the computer Setting passwords in Setup Utility Bios Setting passwords in WindowsEntering an administrator password Managing an administrator passwordEntering a power-on password Using antivirus softwareUsing firewall software Managing a power-on passwordInstalling an optional security cable Installing critical security updatesLocating the fingerprint reader Using the fingerprint reader select models onlyCleaning the Imagepad and keyboard MaintenanceCleaning your computer Cleaning the displayUsing SoftPaq Download Manager Changing the language of Setup Utility Bios Setup Utility Bios and System DiagnosticsUsing Setup Utility Bios Starting Setup Utility BiosNavigating and selecting in Setup Utility Bios Restoring factory settings in Setup Utility BiosDisplaying system information Exiting Setup Utility Bios Updating the BiosDetermining the Bios version Select Start Help and Support Maintain Downloading a Bios updateUsing System Diagnostics Traveling with the computer Page Troubleshooting resources Electrostatic Discharge Index Symbols/NumericsKeys