Troubleshooting
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The video is jerky | Many factors affect video quality, including lighting, PC processor speed and | ||||||
| memory, and Internet connection speed. If the video is jerky, you need to | ||||||
| choose a lower resolution setting. |
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| icon on the | |||
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| Windows desktop. |
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| 2 | Click either Record Video | or Take a Photo |
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| 3 | Click the resolution list below the icons in the | |||||
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| a lower resolution setting. |
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There are lines interfering | icon in the Windows System Tray and | ||||||
with the image | |||||||
select the appropriate setting for your location: 60Hz or 50Hz. The interfering | |||||||
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| lines should disappear. |
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I don’t want to use ArcSoft | Close ArcSoft |
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IM application |
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My webcam isn’t connected | icon on the Windows | ||||||
to my IM application | desktop, and then click Video Chat | . If you have multiple IM applications | |||||
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| and you already set up all of your IM applications, select a different video | ||||||
| device in your IM application. See your IM documentation for details. | ||||||
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I want to turn off the | 1 |
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autofocus feature |
| Windows desktop, and then click Webcam Settings | . | ||||
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| 2 | Click Advanced... |
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| 3 | Click the Camera Control tab. |
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| 4 | Remove the check from the Auto Focus check box. |
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| 5 | Drag the Focus slider to manually adjust the focus. |
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| 6 | Click OK or Apply. |
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