HP R742 manual Product support, Helpful websites, Getting assistance

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10 Product support

Use this section to find support information for your digital camera, including links to helpful websites and an overview of the support process.

Helpful websites

Camera tips, product

www.hp.com

registration, newsletter

Under Learn about:, click Digital Photography

subscriptions, driver and

 

software updates, purchase

 

HP supplies and accessories

 

Customers with disabilities

www.hp.com/hpinfo/community/accessibility (English only)

 

 

Hewlett-Packard Technical

www.hp.com/support

Support; firmware, software,

 

and driver updates; support

 

information

 

Windows Vista support

www.hp.com/go/windowsvista (English only)

 

 

Getting assistance

To get the best from your HP product, consult the following standard HP support offerings:

1.Consult the product documentation.

•Review “Troubleshooting” on page 33 in this document.

•Review the electronic Help section within the software.

•Refer to the camera's Help screens.

2.Visit the Hewlett-Packard Technical Support website at www.hp.com/support, or contact the store where you purchased this camera. The Hewlett-Packard Technical Support website is available to all HP customers. The Hewlett-Packard Technical Support website is the fastest source of up-to-date product information and expert assistance, including:

•Fast e-mail access to qualified online support specialists.

•Firmware, software, and driver updates for your camera.

•Valuable product and troubleshooting information for technical issues.

•Proactive product updates, support alerts, and HP newsletters (available when you register your camera).

3.HP support by phone. Support options and fees vary by product, country/region, and language. For a list of support conditions and phone numbers, visit www.hp.com/ support.

4.Post-warranty period. After the limited warranty period, help is available online at www.hp.com/support.

5.Extending or upgrading your warranty. If you would like to extend or upgrade your camera's warranty, please contact the store where you bought the camera or check the HP Care Pack offers at www.hp.com/support.

6.If you already purchased an HP Care Pack Service, please check the support conditions on your contract.

Product support

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Contents HP Photosmart R740 series Digital Camera Legal and notice information Contents Troubleshooting Using HP Photosmart ExpressSpecifications Transferring and printing imagesShutter button Getting startedCamera top and back Before taking pictures Charge the batteryCamera front, side, and bottom Turn on the camera Install the batteryChoose the language Set the regionInstall and format an optional memory card Install the software Using your cameraWindows MacintoshTIP To switch between Picture Capture, Video Record, 015 Taking pictures and recording video clipsTaking pictures Recording video clips Indicator DescriptionInstant Review Auto focus and exposureFor pictures only Focusing on the subjectOptimizing focus Optimizing exposure Using zoomUsing Focus Lock Digital zoom Optical zoomFlash Setting-Red-Eye Setting the flashPicture Capture , use Landscape Sunset ,Using the Picture Capture and Video Record menus Using the Burst setting Using the Self-Timer settingUsing the Picture Capture and Video Record menus Reviewing images and video clips Deleting images Using the Playback MenuViewing thumbnails Magnifying imagesFavorites on Removing red eyesViewing slideshows Tagging images as FavoritesModifying colors Using the Design Gallery MenuAdding borders Modify Color menuCropping images Transferring images with HP Photosmart Software Transferring and printing imagesTransferring images without HP Photosmart Software Connecting to the computerPhotosmart Express Menu see Using HP Photosmart Express on Printing images directly to a printer Using a memory card readerPrinting images directly to a printer Using the Photosmart Express Menu Using HP Photosmart ExpressMarking images for printing To display the Photosmart Express MenuMarking images for printing Sharing images Setting up online destinations in the cameraBuying prints online Sending images to online destinations Using the Camera Setup Menu Resetting the camera TroubleshootingProblems and solutions Battery gauge goes up and down frequentlyLithium Ion battery will not charge Have to recharge the Lithium Ion battery frequentlyCamera does not respond when I press a button It takes the camera a long time to turn onMy image is too bright My image is blurryMy image is too dark My image is grainyCamera responds sluggishly when trying to review images Cannot transfer images from the camera to my computer Camera gets warm or even hot to the touchMy camera shuts down unexpectedly Camera error messagesHelpful websites Product supportGetting assistance Under Learn about , click Digital PhotographyTop points about batteries Managing batteriesBlinking Icon DescriptionPlayback Menu Safety precautions for recharging batteries Specifications Dimensions Image Quality settings see MemoryWeight PowerIndex Page Safety
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