HP Mz67 manual Product support, Helpful websites, Getting assistance

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10 Product support

Use this section to find support information for your digital camera, including links to helpful websites and an overview of the support process.

Helpful websites

Camera tips, product

www.hp.com

registration, newsletter

Under Learn about:, click Digital Photography

subscriptions, driver and

 

software updates, purchase

 

HP supplies and accessories

 

Customers with disabilities

www.hp.com/hpinfo/community/accessibility (English only)

 

 

Hewlett-Packard Technical

www.hp.com/support

Support; firmware, software,

 

and driver updates; support

 

information

 

Windows Vista support

www.hp.com/go/windowsvista (English only)

 

 

Getting assistance

To get the best from your HP product, consult the following standard HP support offerings:

1.Consult the product documentation.

•Review “Troubleshooting” on page 32 in this document.

•Review the electronic Help section within the software.

•Refer to the camera's Help screens.

2.Visit the Hewlett-Packard Technical Support website at www.hp.com/support, or contact the store where you purchased this camera. The Hewlett-Packard Technical Support website is available to all HP customers. The Hewlett-Packard Technical Support website is the fastest source of up-to-date product information and expert assistance, including:

•Fast e-mail access to qualified online support specialists.

•Firmware, software, and driver updates for your camera.

•Valuable product and troubleshooting information for technical issues.

•Proactive product updates, support alerts, and HP newsletters (available when you register your camera).

3.HP support by phone. Support options and fees vary by product, country/region, and language. For a list of support conditions and phone numbers, visit www.hp.com/ support.

4.Post-warranty period. After the limited warranty period, help is available online at www.hp.com/support.

5.Extending or upgrading your warranty. If you would like to extend or upgrade your camera's warranty, please contact the store where you bought the camera or check the HP Care Pack offers at www.hp.com/support.

6.If you already purchased an HP Care Pack Service, please check the support conditions on your contract.

38 Product support

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Contents HP Photosmart Mz60 series Digital Camera Legal and notice information Contents Using HP Photosmart Express TroubleshootingSpecifications Transferring and printing imagesCamera top and back Getting startedShutter button Install the batteries Camera front, side, and bottomBefore taking pictures Turn on the cameraSet the region Choose the languageSet the date and time Install and format an optional memory card Install the softwareUsing your camera TIP To switch between Picture Capture, Video Record,Windows MacintoshTaking pictures Taking pictures and recording video clips015 Indicator Description Recording video clipsInstant Review Auto focus and exposureOptimizing focus Focusing on the subjectFor pictures only Using Focus Lock Using zoomOptimizing exposure Optical zoom Digital zoomSetting the flash Flash Setting-Red-EyeRed-Eye Night Portrait shooting mode Picture Capture , useUsing the Picture Capture and Video Record menus Using the Self-Timer setting Using the Burst settingChapter Reviewing images and video clips Using the Playback Menu Deleting imagesViewing thumbnails Magnifying imagesRemoving red eyes Tagging images as FavoritesViewing slideshows Using the Design Gallery Menu Modifying colorsAdding borders Modify Color menuCropping images Transferring and printing images Transferring images with HP Photosmart SoftwarePhotosmart Express Menu see Using HP Photosmart Express on Connecting to the computerTransferring images without HP Photosmart Software Using a memory card reader Printing images directly to a printerChapter Using HP Photosmart Express Using the Photosmart Express MenuMarking images for printing To display the Photosmart Express MenuChapter Setting up online destinations in the camera Buying prints onlineSharing images Photosmart Express Menu, then highlightSending images to online destinations Using the Camera Setup Menu Resetting the camera TroubleshootingProblems and solutions Camera does not respond when I press a button Have to recharge the NiMH batteries frequentlyNiMH batteries will not charge It takes the camera a long time to turn onMy image is blurry My image is too brightMy image is too dark My image is grainyCamera responds sluggishly when trying to review images Camera gets warm or even hot to the touch Cannot transfer images from the camera to my computerCamera error messages My camera shuts down unexpectedlyProduct support Helpful websitesGetting assistance Under Learn about , click Digital PhotographyManaging batteries Top points about batteriesPower indicators Type of Use Alkaline Photo NiMH LithiumRecharging NiMH batteries Specifications Dimensions WeightPower Temperature rangeIndex Page Product name
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