HP Mz67 manual Camera error messages, My camera shuts down unexpectedly

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The HP Photosmart Software does not start automatically when I connect to my Macintosh.

Configure your camera preferences so the HP Photosmart software starts automatically when you connect your camera to your Macintosh. Open the HP Photosmart Camera settings in System Preferences to make changes, or to view the camera software help.

The HP Photosmart Software takes a long time before it is ready to transfer images from my camera.

Having a large number of files stored on an optional memory card affects the amount of time it takes for the HP Photosmart Software to start transferring images. Transfer all images stored on the memory card, then format the card (see “Install and format an optional memory card” on page 6).

My camera shuts down unexpectedly.

•A power surge or electrostatic discharge may have affected the camera. Remove the battery and reset the camera (see “Resetting the camera” on page 32). Then reinstall the battery and turn on the camera.

•Recharge the batteries.

•Replace the battery.

I am having a problem installing or using the HP Photosmart Software.

•Make sure your computer meets the minimum system requirements as stated on the camera packaging.

•Refer to the HP Photosmart Software online help system.

•Refer to the Hewlett-Packard Technical Support website: www.hp.com/support.

Camera error messages

Should you receive one of the following error messages when using your camera, you can look up details about the message by visiting www.hp.com and searching on the specific code.

•Lens Error (general)—Mz60–021

•Lens Error (zoom cannot retract)—Mz60–022

•Lens Error (lens cannot extend)—Mz60–033

•Lens Error (zoom in failed)—Mz60–041

•Lens Error (zoom out failed)—Mz60–081

•Unsupported card—Mz60–200

•Unable to format card—Mz60–202

•Error saving image—Mz60–100

•Error saving video—Mz60–102

•Batteries Low (followed by data on battery types and performance)—AA–400

The HP Photosmart Software does not start automatically when I connect to my Macintosh.

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Contents HP Photosmart Mz60 series Digital Camera Legal and notice information Contents Transferring and printing images Using HP Photosmart ExpressTroubleshooting SpecificationsGetting started Camera top and backShutter button Turn on the camera Install the batteriesCamera front, side, and bottom Before taking picturesChoose the language Set the regionSet the date and time Install the software Install and format an optional memory cardMacintosh Using your cameraTIP To switch between Picture Capture, Video Record, WindowsTaking pictures and recording video clips Taking pictures015 Auto focus and exposure Indicator DescriptionRecording video clips Instant ReviewFocusing on the subject Optimizing focusFor pictures only Using zoom Using Focus LockOptimizing exposure Digital zoom Optical zoomPicture Capture , use Setting the flashFlash Setting-Red-Eye Red-Eye Night Portrait shooting modeUsing the Picture Capture and Video Record menus Using the Burst setting Using the Self-Timer settingChapter Reviewing images and video clips Magnifying images Using the Playback MenuDeleting images Viewing thumbnailsTagging images as Favorites Removing red eyesViewing slideshows Modify Color menu Using the Design Gallery MenuModifying colors Adding bordersCropping images Transferring images with HP Photosmart Software Transferring and printing imagesConnecting to the computer Photosmart Express Menu see Using HP Photosmart Express onTransferring images without HP Photosmart Software Printing images directly to a printer Using a memory card readerChapter To display the Photosmart Express Menu Using HP Photosmart ExpressUsing the Photosmart Express Menu Marking images for printingChapter Photosmart Express Menu, then highlight Setting up online destinations in the cameraBuying prints online Sharing imagesSending images to online destinations Using the Camera Setup Menu Troubleshooting Resetting the cameraProblems and solutions It takes the camera a long time to turn on Camera does not respond when I press a buttonHave to recharge the NiMH batteries frequently NiMH batteries will not chargeMy image is grainy My image is blurryMy image is too bright My image is too darkCamera responds sluggishly when trying to review images Cannot transfer images from the camera to my computer Camera gets warm or even hot to the touchMy camera shuts down unexpectedly Camera error messagesUnder Learn about , click Digital Photography Product supportHelpful websites Getting assistanceTop points about batteries Managing batteriesType of Use Alkaline Photo NiMH Lithium Power indicatorsRecharging NiMH batteries Specifications Temperature range DimensionsWeight PowerIndex Page Product name

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