HP M537, M437 manual Camera error messages, Cannot transfer images from the camera to my computer

Page 38

Chapter 9

My camera stalls when establishing a connection to the computer.

•Your memory card may have a large number of images stored on it. The more images you have on your card, the longer it takes to establish a connection to the computer (up to 5 minutes). If you have a large number of images on the memory card, be sure to allow this additional time to establish the connection.

•Ensure that the USB cable is properly connected to the camera and computer, either directly or via an optional dock.

•Try connecting the USB cable to another USB port on the computer.

•Turn the camera off, then on again. If that does not fix the problem, reset the camera (see “Resetting the camera” on page 32).

•If the problem persists, contact HP Support (see “Product support” on page 38).

I cannot transfer images from the camera to my computer.

•Either install the HP Photosmart Software (see “Install the software” on page 6), or see “Transferring images without HP Photosmart Software” on page 24.

•Set your camera to act as a Disk Drive (see USB Configuration in “Using the Camera Setup Menu” on page 31), then follow the steps in “Connecting to the computer” on page 24.

I get an error message when transferring images to my computer.

A power surge or electrostatic discharge may have affected the camera. Close the HP Photosmart Software, remove the camera from the optional dock or disconnect the camera from the USB cable and reset the camera (see “Resetting the camera”

on page 32). Then, restart the image transfer process (see “Transferring images with HP Photosmart Software” on page 23).

The HP Photosmart Software takes a long time before it is ready to transfer images from my camera.

Having a large number of files stored on an optional memory card affects the amount of time it takes for the HP Photosmart Software to start transferring images. Transfer all images stored on the memory card, then format the card (see “Install and format an optional memory card” on page 6).

I am having a problem installing or using the HP Photosmart Software.

•Make sure your computer meets the minimum system requirements as stated on the camera packaging.

•Refer to the Hewlett-Packard Technical Support website: www.hp.com/support.

Camera error messages

Should you receive one of the following error messages when using your camera, you can look up details about the message by visiting www.hp.com and searching on the specific code.

NOTE: Codes beginning with M430 apply to the HP Photosmart M437 digital camera. Codes beginning with M530 apply to the HP Photosmart M537 digital camera.

36 Troubleshooting

Page 37 Page 39
Image 38
Page 37 Page 39
Contents User Guide Legal and notice information Contents Specifications Using HP Photosmart ExpressTroubleshooting Transferring and printing imagesShutter button Getting startedCamera top and back Before taking pictures Install the batteriesCamera front, side, and bottom Turn on the cameraSet the date and time Choose the languageSet the region Install and format an optional memory card Install the softwareWindows Using your cameraTIP To switch between Picture Capture, Video Record, Macintosh015 Taking pictures and recording video clipsTaking pictures Instant Review Indicator DescriptionRecording video clips Auto focus and exposureFor pictures only Focusing on the subjectOptimizing focus Optimizing exposure Using zoomUsing Focus Lock Optical zoom Digital zoomPicture Capture , use Setting the flashFlash Setting-Red-Eye Landscape Sunset ,M437 Using the Picture Capture and Video Record menusM537 Using the Self-Timer setting Using the Burst settingPage Reviewing images and video clips Viewing thumbnails Using the Playback MenuDeleting images Magnifying imagesRemoving red eyes Favorites onTagging images as Favorites Viewing slideshowsAdding borders Using the Design Gallery MenuModifying colors Modify Color menuCropping images Transferring and printing images Transferring images with HP Photosmart SoftwareTransferring images without HP Photosmart Software Connecting to the computerPhotosmart Express Menu see Using HP Photosmart Express on Using a memory card reader Printing images directly to a printerChapter Marking images for printing Using HP Photosmart ExpressUsing the Photosmart Express Menu To display the Photosmart Express MenuChapter Sharing images Setting up online destinations in the cameraBuying prints online Sending images to online destinations Using the Camera Setup Menu Problems and solutions TroubleshootingResetting the camera NiMH batteries will not charge Camera does not respond when I press a buttonHave to recharge the NiMH batteries frequently It takes the camera a long time to turn onMy image is grainy My image is too brightMy image is too dark Images are missing on my cameraCamera responds sluggishly when trying to review images Camera gets warm or even hot to the touchCamera error messages Cannot transfer images from the camera to my computerUnable to format card-M430-202,M530-202 Getting assistance Product supportHelpful websites Under Learn about , click Digital PhotographyManaging batteries Top points about batteriesPower indicators Number of Shots M437/M537 Battery Type Low High AverageBattery performance Type of Use Alkaline Photo NiMH LithiumSpecifications Power DimensionsWeight Temperature rangeImages 124KB each 5MP Best Images .94MB each Normal 5MP Images 402KB eachImages 256KB each Images 54KB eachIndex Page Product name
Related manuals
Manual 24 pages 51.95 Kb Manual 28 pages 2.85 Kb Manual 56 pages 55.97 Kb

M437, M537 specifications

The HP M537 and M437 are cutting-edge multifaceted printers that reflect HP's commitment to delivering high-quality solutions for business environments. Designed specifically for office settings, these models integrate efficiency, reliability, and advanced technology, catering to various printing needs.

One of the standout features of the HP M537 and M437 is their printing speed. Both models boast impressive output rates, capable of producing high-quality documents at speeds of up to 40 pages per minute. This efficiency reduces wait times and enhances productivity, making these printers essential for fast-paced workplaces.

In terms of print quality, the HP M537 and M437 utilize HP's LaserJet technology, ensuring sharp text and vibrant graphics with a resolution of up to 1200 x 1200 dpi. This level of detail is particularly beneficial for businesses that require professional-grade documents, such as reports, proposals, and marketing materials.

Connectivity is another highlight of these models. The HP M537 and M437 feature versatile connection options, including USB, Ethernet, and wireless capabilities. This flexibility allows users to print from a variety of devices, including smartphones and tablets, streamlining the workflow in a modern office environment.

Additionally, both printers support HP's Smart App technology, offering a plethora of features such as remote printing, scanning, and monitoring. This integration simplifies printer management and enhances user experience by allowing seamless access to print jobs from anywhere.

Security is a top priority for business printers, and HP takes this seriously with the M537 and M437. These models come equipped with robust security features that protect sensitive information. Secure printing options and user authentication prevent unauthorized access, ensuring that confidential documents remain secure.

Sustainability is also a key consideration in their design. The HP M537 and M437 allow for automatic duplex printing, significantly reducing paper consumption. Moreover, HP is committed to environmentally friendly practices, using recycled materials in their cartridges and packaging.

In summary, the HP M537 and M437 are advanced printing solutions that deliver high performance, exceptional quality, reliable security, and a focus on sustainability. These models are ideal for businesses seeking to enhance their productivity while minimizing their environmental footprint. With their impressive features and cutting-edge technologies, they stand out as top choices in the competitive landscape of office printers.
Top Page Image Contents