Troubleshooting
Problem | Cause and/or Action | |
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Camera does not turn on. | The battery may be exhausted. Charge or replace the battery. | |
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Camera turns off | Press any button except the Power button to turn on the camera. | |
automatically. | ||
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LCD turns blank. | Press any button except the Power button to turn on the LCD. | |
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Empty battery icon is |
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displayed on the LCD, then | Battery is exhausted, please recharge as illustrated on page 4 | |
the camera turns off. |
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LCD screen displays ‘No | The image file on the memory card. Image file format may not be | |
image’. | supported. | |
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LCD screen displays ‘Not | Function is only available for specific file types. File format is not | |
available for this file’. | supported. | |
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LCD screen displays | Memory card is full. Replace the memory card with a new one or | |
‘Memory full’. | delete unnecessary images. | |
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LCD screen displays ‘File | This file is locked. Unlock the file. See “Protect” on page 39. | |
locked’ | ||
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LCD screen displays ‘Card | The memory card is protected. Remove the card and slide the | |
locked’. | ||
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LCD screen displays | The memory card is protected. Remove the card and slide the | |
‘Format error’. | ||
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LCD screen displays ‘Copy | The memory card is protected. Remove the card and slide the | |
error’. | ||
Replace card or delete | ||
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| Do not force the lens to go back. The type of the battery used | |
Lens will not retract | may be incorrect or the battery power level is too low. Change the | |
| battery or charge the battery before using the camera. | |
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