Pick Up & Return Warranty Service
(Desktops and Digital Entertainment Centers ONLY)
Your HP Limited Warranty may include a pick up and return warranty service. Under the terms of pick up and return service, HP will pick up the defective unit from your location, repair it and return it back to your location. HP will incur all repair, logistics and insurance costs in
this process.
Advanced Unit Replacement Warranty Service
(Displays ONLY)
Your HP Limited Warranty may include an advance unit replacement warranty service. Under the terms of the advanced unit replacement warranty service, if a unit is diagnosed as defective, HP will ship a replacement product directly to you. On receiving the replacement unit you will be required to return the defective unit back to HP, in the packaging that arrives with the replacement unit, within a defined period of time, normally fifteen
(15)days. HP will incur all shipping and insurance costs to return the defective unit to HP. Failure to return the defective unit may result in HP billing you for the replacement product.
On-site Warranty Service
(Digital Entertainment Centers ONLY)
Your HP Limited Warranty service may include
HP Web site at: http://www.hp.com/support
HP may, at its sole discretion, determine if
(b) notify HP if products are being used in an environment
which poses a potential health or safety hazard to HP employees or subcontractors; (c) subject to its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of all facilities, information and systems determined necessary by HP to provide timely support; (d) ensure that all manufacturers labels (such as serial numbers) are in place, accessible, and legible;
(e)maintain an environment consistent with product specifications and supported configurations.
If you require an HP representative to handle all component replacements, support uplift contracts are available at additional cost.
Service Upgrades
HP has a range of additional support and service coverage for your product that can be purchased locally. However, some support and related products may not be available in all countries/regions. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP Web site at: http://www.hp.com/support
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most
HP Option. The HP Option Limited Warranty Period starts from the date of purchase from HP or an HP authorized reseller. Your dated sales or delivery receipt, showing the date of purchase of the HP Option, is your warranty start date. See your HP Option Limited Warranty for more details.
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE
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