Problem | Solution | |
The computer (or part | Try restarting the computer as follows: | |
of it) doesn’t seem to | 1 | Click Start on the taskbar. |
be working. | 2 | Click Turn Off Computer. |
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3Click Restart.
If the computer shows no response to mouse or keyboard actions, reset the computer:
1Press and hold the On button until the system turns off.
2Wait a few seconds, and turn the computer back on.
Note: Using the On button to reset the system is not recommended and should be used only as a last resort.
It’s possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected computer startups, and the computer not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor made for use with computers between the power outlet and the computer power cord.
The monitor doesn’t | Check the connection of the power cord into the monitor. |
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work, even though the | Make sure the monitor is turned on — it has its own power button. |
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computer appears to. | Make sure the monitor power cord is plugged into a grounded outlet. Check to see |
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| whether the outlet works by plugging another item into it. (If the light on the front of |
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| the monitor is lit, the monitor is getting power.) |
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| Check the cable connection between the monitor and the computer. The cable |
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| connectors must be pushed in all the way. |
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| Adjust the brightness and contrast controls on the monitor. |
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| Quick Start Guide | 69 |