Problem | Solution | ||
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My computer won’t | If the computer doesn’t go through the above procedure, check the following: | ||
turn on at all. |
| The power cord and all cables are securely plugged into the computer. | |
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| The power cord is plugged into a grounded outlet. Check to see whether the outlet | |
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| works by plugging another item into it. |
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| The monitor is connected to the computer, plugged in, and turned on. | |
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I installed a new | Be sure that you installed the device drivers that came with the new device. | ||
printer or other | You may need an updated driver for Windows XP. For | ||
device, and it won’t |
| the vendor directly. For HP peripherals, visit the HP Web site. Refer to your Support | |
work. |
| Guide for details. | |
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The computer doesn’t | Check the speaker connection. | ||
make any sound. |
| Note: Some systems include an adapter cable for the speakers. The left and right speaker | |
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| cables plug into the adapter cable. The adapter cable plugs into the speaker port on |
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| the back of the computer. |
| If your speakers have a power button, check whether it is turned on and the power | ||
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| supply is turned on (select models only). | |
| Remove the headphone connection. | ||
| Use the keyboard controls to increase the volume. | ||
| Press the Mute button on the keyboard to see if the mute feature is turned on. | ||
| Click the Volume icon on the taskbar. Increase the volume, and make sure the Mute | ||
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| box is not selected. | |